How to Reload
Prepaid Plans
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How to Reload
FAQ
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Convenient Reload Channels
Our reload channels make reloading your Yes Credit a simple task. Say Yes to easier reloads, available across multiple channels today
Convenient Reload Channels
  • Auto Reload
  • Valuepack Auto Renewal
  • Yes Reload
    Card
  • Bank Reload
  • Reload Kiosk
No more hassle. Just sign up and enjoy automatic Yes Credit reloads every month.
> Activate Auto Reload
Enable Auto Reload in 3 steps
1

Login to My Account and click on Auto Reload & Renewal.


Step 1
2

Click on Manage Auto Reload and enter your credit card details. Click Save when done.


Step 2
3

Select your preferred day of the month and reload amount. Check the box to confirm that you have read and accept the Auto Reload Terms & Conditions and click Save.


Step 3
Notes :
Prices of Reload Card are GST inclusive from 1st Apr 2015.
Eg. RM10 reload will comprise of RM9.43 worth of Yes Credit + RM0.57 GST (RM10/106 x 6)
FAQ
Activate Auto Renewal now and enjoy hassle-free Valuepacks every month.
> Activate Auto Renewal
Enable Auto Renewal in 3 steps
1

Login to My Account and click on Auto Reload & Renewal.


Step 1
2

Click on Manage Auto Renewal and enter your credit card details. Click Save when done.


Step 2
3

Select your preferred Valuepack and payment method. Check the box to confirm that you have read and accept the Auto Renewal Terms & Conditions and click Save.


Step 3

You need an active Valuepack in order to subscribe to this service. You can also sign up for Auto Renewal for Valuepack when you reload via My Account.

FAQ
It's so easy! Purchase, scratch and reload! Get a Reload Card at participating stores to add credit to your Yes account.
Yes Reload Cards are now here! Another way to easily and conveniently reload your Yes Credits!
Available in RM 3, RM 10, RM 15, RM 30, RM 50 and RM 100 cards for you to choose from. Reloads are credited to your account instantly upon activation.
Activating Yes Reload Cards
Online Reload
   
Visit any Participating Outlet and purchase a Reload Card   Visit www.yes.my/reload   Reload amount will be credited instantly to your selected Yes ID account
SMS Reload
   
Visit any Participating Outlet and purchase a Reload Card   Type REL<space><Yes ID@yes.my>
<space><Activation Code>

and send it to 018 330 1111
  Reload amount will be credited instantly to your selected Yes ID account
Note: This service is free of charge should you use your Yes 018 number. Standard telco charges apply should you use this service on other local networks. To check your balance using an alternate mobile number, simply register the alternate mobile number in My Account.
How to check your balance
SMS
     
Type BAL<space><Yes ID@yes.my>
and send it to 018 330 1111
  You will receive a reply showing your selected Yes ID account credit and Valuepack balance    
Note: This service is free of charge should you use your Yes 018 number. Standard telco charges apply should you use this service on other local networks. To check your balance using an alternate mobile number, simply register the alternate mobile number in My Account.
Notes :
Prices of Reload Card are GST inclusive from 1st Apr 2015.
Eg. RM10 reload will comprise of RM9.43 worth of Yes Credit + RM0.57 GST (RM10/106 x 6)
Over 11,000 Merchants Nationwide
Reload your Yes Credit at any outlet that carries the e-pay logo with an e-pay terminal. Visit your nearest e-pay merchant outlet for an instant reload!
Anytime, Anywhere Reloads
Reload your Yes Credits with e-pay at over 11,000 merchants and point of sale locations across Malaysia:
Hypermarkets Pharmacies Supermarkets Electronic Stores Convenience Stores Independent Retailers Bank
Most popular e-pay Merchant Outlets
How to Reload?
Visit any outlet that carries the e-pay sign and request for the reload amount that you require over the counter.   To reload, please provide your Yes account or mobile number to the attendant serving you. The attendant will then complete the transaction for you using the e-pay terminal.   Upon successful transaction, Yes Credits will be immediately credited to your account. You'll also receive a confirmation email and a printed receipt as proof of purchase. EASY!
How to reload with QIWI
1. Visit QIWI Cash Payment
2. Select Payment > Select Internet Providers > Select Yes > Choose your preferred reload amount of RM10 , RM 30 ,
RM 50 or RM 100
3. Once selected, your reload amount and reload instruction are displayed.
4. Key in the preferred phone number to receive the soft pin via SMS on your mobile phone.
5. Visit www.yes.my/reload and key in your Yes ID.
To activate your reload, key in the soft pin number under the activation column and click on submit.

You'll see a 'Successful Transaction' page once you've done.
Bank Branch Payment Methods
Automated Teller Machine (ATM) Cash Deposit Machine (CDM)
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-
Online Banking
Standard Reload
Instant Reload
Instant Reload
Denominations
- RM 10, RM 20, RM 30, RM 50, RM 100. Valuepack 10, 25, 68, 78, 98, 150, 180.
- RM 10, RM 20, RM 30, RM 50, RM 100, Valuepack 68 & Valuepack 150
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-
-
- RM 3, RM 5, RM 10, RM 30, RM 50, RM 100
-
-
- RM 5, RM 10, RM 30, RM 50, RM 100
- RM 10, RM 30, RM 50, RM 100
- -
- -
Applicable for Current/Savings account and locally issued MasterCard or Visa Credit/Debit cards only. For Citibank users, only locally-issued MasterCard or Visa Credit cards are supported.
Payments made via ATM, CDM & Online Banking (Standard Reload) will only be reflected in your account after two (2) working days. Please ensure that sufficient time is allocated for payment processing to avoid service interruption.
Notes :
- Prices of Valuepack stated are GST exclusive. GST 6% will be charged upon purchase from 1st April 2015 onwards.
- Prices of Reload Card are GST inclusive from 1st Apr 2015.
Eg. RM10 reload will comprise of RM9.43 worth of Yes Credit + RM0.57 GST (RM10/106 x 6)
Kiosk Mode of Payment Type of Purchases
Cash
Reload
RM 3
RM 5
RM 10
RM 30
RM 50
RM 100
Cash
Reload Valuepack Purchase
RM 5
RM 10
RM 30
RM 50
RM 100
Valuepack 68
Valuepack 150
Cash
Reload
RM 10
RM 30
RM 50
RM 100
* Last updated on 26th May 2014.
Two easy ways to activate your reload:
Click here to activate your reload online
Activate Reload Online
Type REL<space><YES ID@yes.my>
<space><16-digit Activation Code> and send the SMS to 018 330 1111
Note:
Stardard SMS charges apply to reloads via other telco operators.
Notes :
- Prices of Valuepack stated are GST exclusive. GST 6% will be charged upon purchase from 1st April 2015 onwards.
- Prices of Reload Card are GST inclusive from 1st Apr 2015.
Eg. RM10 reload will comprise of RM9.43 worth of Yes Credit + RM0.57 GST (RM10/106 x 6)
Reload Online
Add credit to your Yes account online!
Automatic reload, purchase credit or buy a Valuepack via Credit Card and Internet Banking. Reloads will be activated immediately.
> Reload online
Exciting Offerings and Happenings!
Check out the latest news updates and great offerings at What's Hot.
> Find out more
You don't need to key-in your Yes ID when you're sending from your Yes 018 number. Simply key in
REL<space><Activation Code> and send it to 018 330 1111. That's it!
You don't need to key-in your Yes ID when you're sending from your Yes 018 number. Simply key in
BAL and send it to 018 330 1111. That's it!
Your Standard Reload will only be reflected in your account statement after two (2) working days.

Instructions:
  1. Select Bill Payment
  2. Select YTL Communications
  3. Enter desired amount
  4. Enter Account No.
Your Instant Reload will be reflected in your account statement immediately after successful payment.

Instructions:
  1. Select Prepaid Reload
  2. Reload to either your Yes 018 No. or Yes Account No.
  3. Select desired reload denomination or Valuepack