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3+8 number prefix
1. What is the 3+8 numbering range?
The 3+8 numbering range is a new range of mobile numbers with a common 3-digit prefix (011) followed by the next 8 digit
(011-7XXX XXXX) subscriber number (e.g. 011-72345678).
The current mobile number range consists of 3+7 digits (e.g. 018-1234567).
The current mobile number range consists of 3+7 digits (e.g. 018-1234567).
2. When will this numbering range be made available to Yes' subscribers?
We will keep you posted at www.yes.my once we are ready to deploy the new numbering range.
3. Will customers on the existing 3+7 numbering range be affected by this change?
No, customers who are using the existing 3+7 numbers will not be affected at this point in time.
4. Why is this new range being introduced?
As part of a new initiative by SKMM, the implementation of the new 3+8 numbering range is targeted to support
the growing demand for mobile numbers in the country.
5. Can my friends with the existing 3+7 numbering range call or send text messages (SMS) to me when I'm using this new numbering range?
Yes, they can. With the new 3+8 number, you can receive calls or text messages from any of your contacts as usual.
6. With my current 3+7 numbering range, can I call or send text messages (SMS) to my friends who are using this new numbering range?
Yes, you can. With the new 3+8 number, you can still call or text any of your contacts as usual.
7. I don't like the 3+8 numbering range. Can I still opt to register for the existing 3+7 numbering range?
Yes, you can. You can opt to register for the 3+7 numbering range as long as the 3+7 numbers are still available from your chosen mobile operator.
8. How will this new range affect my call charges?
The 3+8 numbering range are only inventories. The call charges are still based on service plans. If the service plan is the
Yes Plan, the call charges will still be 9 cents per call regardless of the numbering range in use. Technically, there are no
additional interconnect charges attached to the new 3+8 numbers; it is still the same as the 3+7 number range.
9. Will this new range affect the quality of my calls?
Quality should be the same as 3+7 numbers; both number ranges are still riding on the same network and facilities.
10. Can the 3+8 number range be ported?
Currently we do not have the number portability service (MNP) in Yes. Once the service is made available, you will be able to port your 3+8 number.





