Eclipse Postpaid Plans

The Eclipse Postpaid Plans offer three new postpaid plans specially made for the Eclipse. Select your desired contract period to get either a discounted or FREE Eclipse.



The Eclipse Postpaid Plans are available at all Yes Stores/Kiosks and Yes authorised retail partners’ outlets from 2 May 2012.

You would need to make payment for the following components:

1. Plan Advance Payment: a proportion of your monthly commitment fee which will be used to off-set your initial bill or subsequent bills.
   
   
2. Device Upfront Payment: The amount varies according to your subscribed plan. This payment is not a deposit and will be rebated back to you in your monthly bill over the period specified in the contract.
   
   
3. Device Price: A non-refundable one-off discounted price to purchase the Eclipse. However, if you subscribe to Eclipse 238 with a 24 month contract, you will receive your Eclipse free of charge!
   

With the Eclipse 238 plan on a 24 months contract, you will receive a FREE Eclipse and you’ll be entitled to purchase the new Huddle XS at RM400 (Normal retail price: RM480). Standard sign-up fees apply. [As stated in Q2]

All individuals aged 18 years and above are eligible to sign-up for the Eclipse Postpaid Plans.

Yes, you can. However, you are required to make a deposit of RM 100, refundable upon termination of service in addition to the other required advance payments and/or deposits.

Not at the moment. This service will be made available soon.

You can sign-up for an Eclipse Postpaid Plan at all Yes Stores/Kiosks and Yes authorised retail partner outlets. Check out the locations of our Stores and participating outlets here.

Yes, you can purchase the Eclipse at the normal retail price of RM1,688 at all Yes Stores/Kiosks and Yes authorised retail partner outlets. Check out the locations of our Stores and participating outlets here.

The Eclipse Postpaid Plan allows you to have the best experience with your Eclipse 4G Smartphone by providing an all-in-one plan that includes voice, SMS and data.

The Super Postpaid Plan provides you with better value for data usage. However, voice calls and SMS will be charged at 9sen/min/SMS on a Pay-As-You-Use basis.

You may call and/or SMS users on other domestic networks up to a monthly combined total of 1,000 minutes and/or SMS. (e.g. 600 voice minutes and 400 SMS)

It simply means you get to make calls and send SMS to users on the Yes network without being charged for the stipulated amount of free on-net minutes and SMS that comes with your respective service plan.

You will be charged at the rate of 9 sen per min and 9 sen per SMS to all local networks i.e. Yes to Yes and Yes to Other Local Operators. A 6% service tax is applicable for off-net calls (Yes to Other Local Operators)

Yes, there is. The Monthly Data Quota allocation will be based on your subscribed Eclipse Postpaid and will be refreshed at every billing cycle.

You will still be able to enjoy unlimited data usage without any charges but the speed will be reduced to a maximum speed of 128kbps.

All unused Monthly Data Quota will be forfeited on the next billing cycle.

The concept of 'Roaming' is not applicable when you make calls and/or text messages via SMS with your Eclipse that is fully integrated with Yes Life. When you are abroad, all you need is Internet connectivity to use Yes Life and you will be charged at local rates of 9 sen/min/SMS when you call-back to Malaysia. If you make calls or text messages via SMS to other countries, you will be charged IDD rates as published here.

Just dial or enter <00><Country Code><Area/Mobile Code><Telephone Number>.

Click here to view the rates for International calls & SMS (IDD).

The charging block for domestic and IDD calls is set at 30 seconds/block.

Audio conferencing is a feature that enables you to initiate and engage in voice calls with up to 5 people concurrently.

When you initiate an audio conference call, you will be charged 9 sen/min multiplied by the number of people you call.

For example, when you initiate an audio conference with 3 of your friends for 10 minutes, you will be charged RM2.70. That is, 3 x 9 sen/min x 10 minutes = RM 2.70

Video conferencing is a feature that enables you to initiate and participate in video calls with up to 3 people concurrently.

For example, when you initiate a video conference with 2 of your friends for 10 minutes, you will be charged RM1.80. That is, 2 x 9 sen/min x 10 minutes = RM 1.80

Yes, you can. When you initiate an audio or video conference call, your FREE On-Net Minutes are utilised first. You will be charged the number of people you call X the minutes used. For example, when you initiate a video conference with 2 of your friends for 10 minutes, you’ll be utilising 20 minutes (2 x 10 minutes) of your allocated FREE On-Net Minutes.

Only after your allocated FREE On-Net Minutes have been used will you be billed for the conference call charges as previously stated.

No, you can’t. However, you can still use your allocated data from your Eclipse Postpaid plan and share it with 4 other Yes devices.

No, you can’t and you will need to subscribe to a new Eclipse Postpaid Plan. However, you can purchase only the Eclipse device at the normal retail price of RM1,688.

Yes, you can. Your Yes ID & Yes 018 number from your existing Prepaid plan will be maintained and your Yes Credit will be transferred to the new Postpaid account. Any unutilised data, voice and SMS in your old Prepaid account will be forfeited. This conversion service from Prepaid plan to Postpaid plan is only available at Yes Stores/Kiosks.

Yes, you can request for a service plan upgrade in My Account at www.yes.my. For more details on ‘Plan Upgrade’, please click here.

Not at the moment. This service will be made available soon.

Yes, you will incur a contract early termination fee which is the total amount of your Monthly Commitment Fee for the remaining months of your unfulfilled contract period.

For example, if you on the Eclipse 88 plan with a contract of 12 months and wish to terminate your account in Month 4, your early termination fee will be RM704.00. That is RM88.00 X 8 months (unfulfilled within your contract period) = RM 704.00

Yes, a 12 month device warranty will be provided for the Eclipse.

Yes, the usage will be drawn from your Monthly Data Quota and there will be no additional charge(s).

Yes, the Eclipse is compatible with 4G and GSM (2G & 3G) networks and can provide concurrent 4G and GSM telephony. Click here to learn more about Eclipse.

No. This service is currently unavailable.

Click here to learn more about Eclipse.