Reload Cards

It is a card which you can purchase off the shelf, where you use the activation code concealed under the scratch strip to reload your Yes account.

You can buy the reload card at any of our Yes Stores or Retail Partners.

The Reload Card comes with a 16-digit activation code. Scratch the card to reveal the activation code.

To reload, go to www.yes.my/reload, key in your Yes ID followed by the activation code and click submit.

To reload via SMS:
REL<space><Yes ID@yes.my><space><Activation Code> and send it to 018 330 1111

Yes, there is. The expiry date is printed on the Reload Card.

Your new reload will be added on to your remaining credit balance. E.g. If you have a balance of RM 20 and you reload another RM 20, your new account balance would be RM 40.

The Reload Cards are available in denominations of RM 10, RM 30, RM 50 and RM 100.

You'll find printed on the card, a Reload ID (Serial Number), an Activation Code, the reload value and the expiry date.

You will not receive any noticifications. Visit My Account to check your credit balance.

To check your Yes Credit balance via SMS:
Type BAL<space><Yes ID@yes.my> and send it to 018 330 1111

No, all Reload Cards are not refundable after purchase. The same applies to the credit that has already been loaded into your Yes account.

The reload is immediate.

You can call our customer service line at 018-333 0000 (local call charges apply) or email us at yescare@yes.my.

You can reload as much credit as you want. All you have to do is to purchase the appropriate combination of Reload Cards and reload accordingly.

Please make sure you check the expiry date on the Reload Card before purchasing it to ensure that you get a valid activation code.

Yes, you can. Simply enter the ID of the Yes account that you wish to reload along with the activation code from your Reload Card.

The Reload Cards are currently for reloading your Yes Credit only. However, you can use your credit balance to purchase the Valuepacks at https://www.yes.my/xportal/.

Yes, you can. Click here to learn more.