1. What is SuperBooster™ and why do I need it?
SuperBooster™ lets you to add on more data on top of your Monthly Data Quota to enjoy continuous 4G speeds. For example, if you are on Postpaid Super 68 and have used up your 4GB Monthly Data Quota, your data speed will be reduced according to our Fair Usage Policy. With SuperBooster™, you can instantly top up your data quota and continue to have an optimum online experience at full speed.
2. How can I purchase SuperBooster™?
3. Can I purchase SuperBooster™ even if I have unutilised data on my Monthly Data Quota?
Yes, you can!
4. How many times can I purchase SuperBooster™ in a month?
There's no limit. You can purchase as many SuperBoosters™ as you require.
5. Where do I check my SuperBooster™ data balance?
You may check your data balance in My Account > Usage Summary at www.yes.my. The data balance displayed reflects the total amount of data in your account i.e. Monthly Data Quota (if any remaining) + SuperBooster™.
|Balance of Monthly
Data Quota in Account
Reflected in My Account
|0.5 GB||1.0 GB||1.5 GB|
6. What is the validity period for SuperBooster™?
SuperBooster™ is valid until the last day of your current Billing Cycle.
|Eligible Service Plans||SuperBooster™||Validity Period|
|RM 10||RM 15||RM 20||RM 55|
|Super 48/68||256 MB||512 MB||1 GB||3 GB||SuperBooster™ is valid until the end of the current Billing Cycle.|
|Super 98||1.15 GB
7. Can I carry forward my unutilised quota from SuperBooster™ to the next Billing Cycle?
No, unutilised SuperBooster™ quota will be forfeited and will not be carried forward to the next Billing Cycle.
8. I did not get to use my purchased SuperBooster™. Can I get a refund?
No, all SuperBooster™ purchases are non-refundable.
9. Can I transfer the data quota from SuperBooster™ to another account?
No, the data quota of SuperBooster™ is non-transferrable.
10. Can I purchase SuperBooster™ for a friend?
11. How long will it take for the reduced speed to go back to 4G speeds after purchasing SuperBooster™?
It may take up to 10 minutes for the SuperBooster™ to take effect upon successful purchase.