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Yes | First to 5G
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      • Yes Biz Wireless Fibre 5G
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      • Yes SIPconnect
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Get Started

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Service Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Postpaid Data Add-On
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • OKU Yes LTE Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Data Add-On
    • Prepaid Hotspot Add-On
    • Prepaid Voice Call Minutes Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home

Campaign / Promotion

  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • Learn From Home Free Phone Retention Campaign
  • NUTP Huddle XS Bundle Plan
  • NUTP Free SIM
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Prepaid Kasi Up LTE SIM Bundle Plan
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

General

About Yes
  • General FAQ
  • Yes ID, Yes Number & Password
Bill & Reload Channels
  • AutoPay
  • Banking Channels – JomPAY
  • Internet Banking
  • Over the Counter
  • e-Wallet
  • Yes Online Portals
Yes Devices
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • About Charging and Using Yes Smartphone
  • Warranty and Replacement
Roaming & IDD
  • International Roaming Service (Postpaid)
  • Data Roaming
  • Yes International Direct Dial (IDD) Service
YesCare
  • YesCare
Yes Online Store
  • Shipping and Delivery
  • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Databack

  • Yes Databack x Shopee Voucher Promotion

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Wireless Fibre Bundle Service Plan
Jaringan Prihatin
  • General
  • Eligibility
  • Registration and Redemption
  • Switching Plans & Providers
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Yes Jaringan Prihatin Service Plan
  • Yes Prihatin x Shopee Cashback Rewards
  • Yes Jaringan Prihatin Postpaid Service Plan
  • Home
  • Docs
  • Frequently Asked Questions
  • Enterprise
  • YES Broadband

YES Broadband

  1. How can YES Broadband benefit me?
    With the wide coverage area of YES Broadband, you can be assured that you will enjoy high broadband connectivity in your area even if it is not currently supported by any other Internet Service Provider.
  2. How can I check if my location is within the coverage area?
    You can check our extensive coverage area at http://www.yes.my/support/coverage.
  3. Can I change my YES Broadband Plan during the commitment period?
    Yes. During the commitment period, you are allowed to upgrade the plan that you are on to a higher one.
    However, you are currently not allowed to downgrade your plan. This service will be available in the future.
  4. Is there Voice Service bundled together with YES Broadband?
    No, YES Broadband does not come with Voice Service. If you need both Internet and Voice Service, please refer to our YES Converged Service product line for more information.
  5. Will there be any penalty if I choose to terminate the service before the end of the commitment period?
    Yes. There will be a penalty charge if you terminate the service before the end of the commitment period. You will be penalised with the remaining monthly recurring charges.
  6. What are the available payment options for the service?
    Below are the accepted payment methods for the subscribed service:
    a. Auto Teller Machine (selected banks)
    b. Cash Deposit Machine (selected banks)
    c. Online Banking (selected banks)
    d. Credit Card
    e. Over the Counter (YES Store/Kiosk, Exclusive Retail Partner)
  7. What is the billing cycle for the service?
    The billing cycle is Monthly.
  8. How long is the warranty period for the equipment?
    As long as you are contracted to us, the Zoom XL provided will be maintained by YES, as it is owned by YES.
  9. Who should I contact if there are connectivity issues with my service?
    You can contact our Support Desk during office hours at +6018-3330033 to resolve your issue.

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