MobilityOne

  1. How do I Reload or purchase a Prepaid Data Add-On via MobilityOne?
    o Locate any retail outlet which has the MobilityOne logo and terminal
    o Purchase a Reload or Prepaid Data Add-On via the retail outlet
    o Your reload will be credited immediately to your YES account

    * Standard SMS charges apply to reloads via other telco operators.

  2. Where can I find a MobilityOne retail outlet to purchase my Reload or Prepaid Data Add-On?
    The MobilityOne service is available nationwide. View a list of MobilityOne retailers selling YES Reloads and Data Add-Ons here.
  3. What is the accepted mode of payment when I purchase a Reload or Prepaid Data Add-On via MobilityOne?
    Only cash payment is accepted.
  4. Will I be charged any additional fees when I purchase a Reload or Prepaid Data Add-On via MobilityOne?
    No, you will not.
  5. How can I check if my Reload or Prepaid Data Add-On has been successful?
    Please download the MyYes app to see that the reload amount has been credited to your current account balance.

    To check your YES Credit balance via SMS:

    Type BAL <space> <YES number> and send it to 018 330 1111