Frequently Asked Questions.


 

 

  1. What is the YES Kasi Up x Shopee RM1 Prepaid SIM Plan?
    The YES Kasi Up x Shopee RM1 Prepaid SIM Plan (“Promotion”) is a time-limited promotion organised by YTL Communications Sdn Bhd (“YTLC”) in collaboration with Shopee Mobile Malaysia Sdn. Bhd. (“Shopee”). The promotion entitles an individual to purchase one (1) YES Kasi Up Prepaid SIM Plan at RM1 on the YES Official Store on Shopee. Terms and conditions apply.
     
  2. What is included in this YES Kasi Up x Shopee RM1 Prepaid SIM Plan?
    The YES Kasi Up x Shopee RM1 Prepaid SIM Plan consists of a SIM Card with the following:
    a) A YES Mobile Number;
    b) 10GB LTE Data;
    c) unlimited on network calls and SMS;
    d) 30 days Account Validity from the date the SIM is activated.

     
  3. How do I activate my YES Kasi Up Prepaid SIM?
    a) Download the MyYES app. Open the app and click on "New User".
    b) Click on "Activate Sim". Then click "Start".
    c) Scan the barcode found on the back of the SIM jacket or manually input your SIM serial number.
    d) Accept the assigned phone number or switch to YES. If you choose to switch to YES, input your existing number and verify the instruction by clicking on "Switch to YES".
    e) Complete your activation by following the eKYC steps on-screen (you will be asked to input your phone number & personal details). Then verify your ID.
    f) Once you have completed the verification, you will receive a message confirming your activation.