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Acceptable Use Policy

The details of the Acceptable Use Policy, a contravention of which may result in your Service being barred, suspended or terminated as per Clauses 9(v), 10(a)(v) or 11(b)(1)(i) of the Customer Subscription Agreement, are as follows.

You are not to use the Service to:

  1. disseminate, download or upload, any content that may be construed or regarded as offensive, fraudulent, objectionable, inaccurate, defamatory or erroneous.
  2. reproduce (including use) any third party’s intellectual property rights (“IPR”) without such IPR owner’s consent, e.g. downloading music or movies;
  3. disseminate any content that is in contravention of the owner’s intellectual property rights;
  4. communicate or transmit by means of YTLC’s Network or the Service, any comment, request, suggestion or other communication which is obscene, indecent, false, menacing or offensive in character, or to otherwise use Our Services for any illegal or unlawful purpose;
  5. misuse the Service by making prank calls to the emergency services or to any third party thereby annoying the called party,
  6. hack our systems or any third party systems or networks, introduce virus, malicious code, to our system or any third party system using the Service, introduce, use or launch any “sniffer” software to collect personal data including financial information of third parties, or spoofing;
  7. promote, use, send or disseminate any email or instant message or any fictitious email or instant message to defraud or cheat any person, including phishing, spamming, mail-bombing or such other activities that promote a criminal intent/activity;
  8. commit fraud, theft, or any criminal activity, including using the Service to commit a crime under the Computer Crimes Act 1997 or any written law;
  9. upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, subversive, hateful, or racially, ethnically or otherwise objectionable or contrary to public interest, public order or national harmony in all relevant jurisdictions;
  10. harm minors in any way;
  11. impersonate any person or entity, including, but not limited to, our servant, agent, employee or official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  12. forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Service or forge the IP addresses assigned for you to use the Service;
  13. upload, post, email, transmit or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as insider information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  14. upload, post, email, transmit or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  15. upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas that are designated for such purpose;
  16. upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any other party’s computer, software, hardware or telecommunications equipment;
  17. disrupt or cause the disruption of the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
  18. interfere with or disrupt the Service or another person’s use of the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service
  19. violate any applicable law, statute, ordinance, regulation, rule or code, including, but not limited to, any regulation, rule, notice, instruction or directive of any regulatory body or authority, governmental agency or national or other securities exchange (whether intentionally or otherwise);
  20. “stalk” or otherwise harass another person;
  21. collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs above; and/or
  22. cache, hyperlink to, and frame the whole or any part of any websites comprised of in the Service without our prior written permission.

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Sekiranya terdapat aduan yang masih belum diselesaikan, sila dapatkan bantuan di Consumer Forum Malaysia (CFM) | complaint.cfm.my

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