{"id":12360,"date":"2022-04-06T15:27:54","date_gmt":"2022-04-06T07:27:54","guid":{"rendered":"https:\/\/www.yes.my\/?post_type=docs&p=12360"},"modified":"2024-01-03T14:17:48","modified_gmt":"2024-01-03T06:17:48","password":"","slug":"pakej-yes-peranti-keluarga-malaysia-promotion-terms-and-conditions_april-2022","status":"publish","type":"docs","link":"https:\/\/www.yes.my\/ms\/docs\/tnc-ms\/archived-terms-and-conditions-ms-2\/pakej-yes-peranti-keluarga-malaysia-promotion-terms-and-conditions_april-2022\/","title":{"rendered":"Pakej Yes Peranti Keluarga Malaysia Promotion Terms and Conditions"},"content":{"rendered":"

Last updated: 2nd<\/sup> January 2024<\/p>\n

    \n
  1. The Promotion<\/strong>.
    \nThe Pakej Yes Peranti Keluarga Malaysia Promotion (\u201cPromotion<\/strong>\u201d) is an initiative by the Government of Malaysia in collaboration with YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (\u201cYTLC<\/strong>\u201d) and other telecommunications operators.<\/li>\n
  2. Eligibility<\/strong>.
    \nThis Promotion is open to all Malaysians with a valid MyKad or MyPR or MyTentera, as applicable (\u201cEligible Subscribers<\/strong>\u201d).<\/li>\n
  3. Applicable Terms & Conditions<\/strong>.
    \nSubject only to the variations as expressly set out in this Pakej Yes Peranti Keluarga Malaysia Promotion Terms and Conditions (\u201cPromotion T&Cs<\/strong>\u201d), all other terms and conditions incorporated in the Postpaid Service Terms and Conditions and Postpaid Service Plans Terms and Conditions (collectively referred as \u201cGeneral Applicable Terms and Conditions<\/strong>\u201d), available at\u00a0yes.my\/tnc<\/a> shall remain valid and applicable to this Promotion. In the event of any inconsistency between the General Applicable Terms and Conditions and these Promotion T&Cs, these Promotion T&Cs shall prevail to the extent of any such inconsistency. Capitalised words not defined herein shall have the same meaning ascribed to them in the General Applicable Terms and Conditions.<\/li>\n
  4. Promotion Period<\/strong>.
    \nThe Promotion commences on 8th<\/sup> April 2022, 12:00 a.m. until 31st<\/sup>\u00a0March 2024 (\u201cPromotion Period<\/strong>\u201d).<\/li>\n
  5. The Promotion<\/strong>.
    \n5.1 Subject to Clause 5.3 herein, during the Promotion Period, an Eligible Subscriber may subscribe to the following promotion package:-
    \n(a) Pakej Yes Peranti Keluarga Malaysia; and
    \n(b) Peranti Keluarga Malaysia Samsung A02 Promo
    \n(c) Peranti Keluarga Malaysia Alcatel L7 Promo
    \n(d) Peranti Keluarga Malaysia Altitude 4 Promo
    \n(hereinafter shall be collectively referred to as the \u201cPromotion Package<\/strong>\u201d).<\/p>\n

    5.2 The service offerings and Commitment Fee under the Promotion Package are as follows:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Plan Name<\/strong><\/th>\nPakej Yes Peranti Keluarga Malaysia<\/strong><\/th>\nPeranti Keluarga Malaysia Samsung A02 Promo<\/strong><\/th>\nPeranti Keluarga Malaysia Alcatel L7 Promo<\/strong><\/th>\nPeranti Keluarga Malaysia Altitude 4 Promo<\/strong><\/th>\n<\/tr>\n
    Monthly Commitment Fee<\/td>\nRM49
    \n(RM51.94 including SST)<\/td>\n    		RM49 (RM51.94 including SST)<\/td>\nRM49 (RM51.94 including SST)<\/td>\nRM49 (RM51.94 including SST)<\/td>\n<\/tr>\n
    Data Capacity Allocation<\/td>\n100GB<\/td>\n100GB<\/td>\n100GB<\/td>\n100GB<\/td>\n<\/tr>\n
    Device Type<\/td>\nOne (1) unit of Samsung Galaxy A2 and SIM Card with a pre- assigned mobile number<\/td>\nOne (1) unit of Samsung Galaxy A2 and SIM Card with a pre- assigned mobile number<\/td>\nOne (1) unit of Alcatel L7 and SIM Card with a pre- assigned mobile number<\/td>\nOne (1) unit of Altitude 4 and SIM Card with a pre- assigned mobile number<\/td>\n<\/tr>\n
    Contract Period<\/td>\n12 months<\/td>\n12 months<\/td>\n12 months<\/td>\n12 months<\/td>\n<\/tr>\n
    On-Net Services of voice calls and SMS*<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\n<\/tr>\n
    Off-Net Services of voice calls*<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\n<\/tr>\n
    Additional Data**<\/td>\n1GB Daily LTE Data from the date of SIM activation during contract period<\/td>\n1GB Daily LTE Data from the date of SIM activation during contract period<\/td>\n1GB Daily LTE Data from the date of SIM activation during contract period<\/td>\n1GB Daily LTE Data from the date of SIM activation during contract period<\/td>\n<\/tr>\n
    Device Price<\/td>\nRM0<\/td>\nRM0<\/td>\nRM0<\/td>\nRM0<\/td>\n<\/tr>\n
    Plan Advance Payment***<\/td>\nRM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97\/Billing Cycle)<\/td>\nRM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97\/Billing Cycle)<\/td>\nRM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97\/Billing Cycle)<\/td>\nRM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97\/Billing Cycle)<\/td>\n<\/tr>\n
    Device Upfront Payment***<\/td>\nRM149 (RM157.94 including SST) (Rebated over the Contract Period at RM13.20\/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM12.74)<\/td>\nRM100 (RM106.00 including SST) (Rebated over the Contract Period at RM8.80\/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM9.20)<\/td>\nRM49 (RM51.94 including SST) (Rebated over the Contract Period at RM4.20\/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM5.74)<\/td>\nRM49 (RM51.94 including SST) (Rebated over the Contract Period at RM4.20\/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM5.74)<\/td>\n<\/tr>\n
    Total Payment Upon Registration (consisting of the Plan Advance Payment and the Device Upfront Payment)<\/td>\nRM198
    \nRM209.88 (including SST)<\/td>\n    		RM149
    \nRM157.94 (including SST)<\/td>\n    		RM98
    \nRM103.88 (including SST)<\/td>\n    		RM98
    \nRM103.88 (including SST)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    *Applicable to standard person-to-person voice calls and SMS, and not for any commercial and\/or non-personal use.
    \n**Additional 1GB Daily LTE Data from the date of SIM activation during contract period. Eligible Subscriber may redeem it ONCE a day manually via MyYes<\/a> app<\/span>.
    \n<\/span>*** To receive the rebate, the Eligible Subscriber\u2019s Service account must be active. Where the Eligible Subscriber\u2019s Service account is suspended, terminated or barred, he\/she will not be entitled to receive the rebate.<\/p>\n

    5.3 Each Eligible Subscriber is entitled to subscribe to a maximum of two (2) Pakej Yes Peranti Keluarga Malaysia, <\/strong>Peranti Keluarga Malaysia Samsung A02 Promo, Peranti Keluarga Malaysia Alcatel L7 Promo and Peranti Keluarga Malaysia Altitude 4 Promo respectively provided that he\/she:-
    \n(a) does not have, in aggregate, more than fifteen (15) postpaid Service accounts with Yes; and
    \n(b) does not have any outstanding payments with Yes.
    \n(a) does not have, in aggregate, more than fifteen (15) postpaid Service accounts with Yes; and
    \n(b) does not have any outstanding payments with Yes.<\/p>\n

    5.4 An Eligible Subscriber may subscribe to the Promotion Package through the following channels:
    \n(a) Pakej Yes Peranti Keluarga Malaysia via     MyYes<\/a>\u00a0app or\u00a0Yes Online Store<\/a>; and
    \n(b) Peranti Keluarga Malaysia Samsung A02 Promo, Peranti Keluarga Malaysia Alcatel L7 Promo and Peranti Keluarga Malaysia Altitude 4 via Yes Stores only.<\/p>\n

    5.5 In the event an Eligible Subscriber has fully utilised the Data Capacity Allocation before the end of the relevant Billing Cycle, the Eligible Subscriber may still use the internet data service but at a reduced internet data speed of 256kbps provided that his\/her Service account is active or purchase a Postpaid Data Add-On to enjoy internet data with no speed control. For clarity, any mention on speed shall mean the optimum speed which means the actual speed enjoyed by an Eligible Subscriber may vary depending on various other factors including but not limited to technical and environmental factors.<\/p>\n

    5.6 Upon delivery of the SIM Card to the Eligible Subscriber, the Eligible Subscriber is required to perform a one-time activation of the SIM Card within seven (7) upon receiving the SIM Card, failing which the SIM Card will be automatically activated at the expiry of the period of seven (7) days mentioned hereinbefore.<\/p>\n

    5.7 If a Eligible Subscriber terminates his\/her Service account under this Promotion or ports out to another service provider before the expiry of the Contract Period or if the Service account is terminated by YES as a result of the Eligible Subscriber\u2019s breach of the General Applicable Terms and Conditions and\/or these Promotion T&Cs, the Early Termination Charges as more particularly stated in the Postpaid Service Terms and Conditions shall apply accordingly. The Early Termination Charges is payable in addition to all other monies owing by the defaulting Eligible Subscriber to Yes up to the time of early termination and any other remedies available to Yes.<\/p>\n

    5.8 An Eligible Subscriber is not allowed to upgrade or downgrade the Promotion Package he\/she has subscribed to during the Contract Period.<\/li>\n

  6. Charges & SST<\/strong>
    \n6.1 Save as expressly provided herein (including Clause 5.2 above), there will be no additional charges imposed for domestic On-Net Services (voice calls and SMS) and domestic Off-Net voice calls. However, the following charges will be imposed for domestic Off-Net SMS:-<\/p>\n\n\n\n\n
    Type of Off Net Services<\/strong><\/th>\nRates (RM)<\/strong><\/th>\nCharging Block (in seconds)<\/strong><\/th>\n<\/tr>\n
    SMS<\/td>\nRM 0.09\/SMS<\/td>\n\u2013<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    6.2 Charges will be imposed for all International Roaming Service and IDD Service in accordance with the internet, voice calls and SMS rates published @ www.yes.my\/roaming<\/a>.<\/span><\/p>\n

    6.3 For clarity, charges will apply for voice calls to special and toll free numbers, including but not limited to those numbers listed below:-<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Destination<\/strong><\/th>\nPrefix<\/strong><\/th>\nRates (RM)<\/strong><\/th>\nCharging Block (in seconds)<\/strong><\/th>\n<\/tr>\n
    Freephone<\/td>\n1800<\/td>\nFREE<\/td>\n30<\/td>\n<\/tr>\n
    Toll Free<\/td>\n1300<\/td>\n0.09\/min<\/td>\n30<\/td>\n<\/tr>\n
    TM Customer Careline<\/td>\n100<\/td>\n2.00\/call<\/td>\nFlat Rate\/Per Call<\/td>\n<\/tr>\n
    General Emergency Service<\/td>\n999 \/ 112<\/td>\nFREE<\/td>\n30<\/td>\n<\/tr>\n
    TM Directory Enquiry<\/td>\n103<\/td>\n2.00\/call<\/td>\nFlat Rate\/Per Call<\/td>\n<\/tr>\n
    Electricity Fault Reporting<\/td>\n15454<\/td>\n0.15\/min<\/td>\n30<\/td>\n<\/tr>\n
    Pengurusan Air Selangor<\/td>\n15300<\/td>\n0.15\/min<\/td>\n30<\/td>\n<\/tr>\n
    Syarikat Air Melaka<\/td>\n15800<\/td>\n0.15\/min<\/td>\n30<\/td>\n<\/tr>\n
    Talian Nur<\/td>\n15999<\/td>\nFREE<\/td>\n30<\/td>\n<\/tr>\n
    Time Announcement<\/td>\n1051<\/td>\n0.10\/min<\/td>\n30<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    6.4 The charges stated in this Clause 6 is exclusive of SST.<\/li>\n

  7. Warranty.
    \n<\/strong>The Device provided under the Promotion Package is subject to the Device manufacturer\u2019s standard warranty.<\/li>\n
  8. Exclusion of liability for use of the Device<\/strong>.
    \nYTLC shall not be liable to an Eligible Subscriber or any person(s) claiming through the Eligible Subscriber for any loss, damages or injury arising from the use or inability to use the Device from any cause whatsoever.<\/li>\n
  9. Limitation of Liability.<\/strong>
    \nYTLC shall not be liable for any loss or damage (including without limitation loss of use, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Promotion.<\/li>\n
  10. Laws.<\/strong>
    \nThis Promotion shall in all respect be governed by the laws of Malaysia.<\/li>\n
  11. Modifications.
    \n<\/strong>YTLC reserves the right to, at any time, add to, delete, vary or amend the terms and conditions herein or change or modify any aspect of this Promotion, in whole or in part at any time and from time to time and at its sole discretion without notice and without liability to the Eligible Subscribers or any other party. Without prejudice to the aforesaid, YTLC reserves the right to cancel, terminate or suspend this Promotion at any time before or during the Promotion Period with notice but without any liability or compensation whatsoever.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"Last updated: 2nd January 2024 The Promotion. The Pakej Yes Peranti Keluarga Malaysia Promotion (\u201cPromotion\u201d) is an initiative by the Government of Malaysia in collaboration with YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (\u201cYTLC\u201d) and other telecommunications operators. Eligibility. 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