{"id":53426,"date":"2024-11-06T16:36:52","date_gmt":"2024-11-06T08:36:52","guid":{"rendered":"https:\/\/www.yes.my\/docs\/non-knowledgebase\/uncategorized\/iphone-super-deal-campaign\/"},"modified":"2025-01-16T12:02:44","modified_gmt":"2025-01-16T04:02:44","password":"","slug":"iphone-super-deal-campaign","status":"publish","type":"docs","link":"https:\/\/www.yes.my\/ms\/docs\/faq-ms\/kempen-promosi\/iphone-super-deal-campaign\/","title":{"rendered":"iPhone Super Deal Campaign"},"content":{"rendered":"
    \n
  1. What is iPhone Super Deal Campaign?
    \n<\/strong>The iPhone Super Deal Campaign offers customers the freedom and flexibility to own an iPhone with low monthly instalments, including a free plan upgrade and up to RM360 off the device price with Yes Infinite Plus Postpaid Plans. For more information on services and plan offerings, please visit www.yes.my\/iPhone<\/a>.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  2. Who is eligible to register for the iPhone Super Deal Campaign?
    \n<\/strong>It is offered to individuals aged 18 years and above.<\/li>\n
  3. What is the duration of iPhone Super Deal Campaign?
    \n<\/strong>The campaign will be available from 7th<\/sup> November 2024 until further notice.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  4. What are the service offerings under iPhone Super Deal Campaign?
    \n<\/strong>For more information on the service and rate offerings, kindly refer below;<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Plan Name<\/strong><\/th>\nYes Infinite Plus
    \n<\/strong>Basic<\/strong><\/th>\n    		Yes Infinite Plus
    \nStandard<\/strong><\/th>\n    		Yes Infinite Plus
    \nPremium<\/strong><\/th>\n    		Yes Infinite Plus
    \n<\/strong>Ultra<\/strong><\/th>\n<\/tr>\n
    Monthly Plan Fee<\/strong><\/th>\nRM58
    \n(+ RM3.48 SST)<\/td>\n    		RM88
    \n(+ RM5.28 SST)<\/td>\n    		RM118
    \n(+ RM7.08 SST)<\/td>\n    		RM178
    \n(+ RM10.68 SST)<\/td>\n<\/tr>\n
    Data (4G+5G)<\/strong><\/th>\nUncapped 5G + 4G data and speed<\/td>\nUncapped 5G + 4G data and speed<\/td>\nUncapped 5G + 4G data and speed<\/td>\nUncapped 5G + 4G data and speed<\/td>\n<\/tr>\n
    Hotspot<\/strong><\/th>\n20GB<\/span> 50GB<\/strong><\/span><\/td>\n50GB<\/span> 80GB<\/strong><\/span><\/td>\n80GB <\/span>110GB<\/strong><\/span><\/td>\n110GB<\/td>\n<\/tr>\n
    Contract Period<\/strong><\/th>\n24 or 36 months from date of activation of the Yes SIM
    \n(See www.yes.my\/iPhone<\/a> for more information)<\/td>\n<\/tr>\n
    On-Net Services of domestic voice calls<\/strong><\/th>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\n<\/tr>\n
    Off-Net Services of domestic voice calls<\/strong><\/th>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\n<\/tr>\n
    On-Net Services of domestic SMS<\/strong><\/th>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\nUnlimited<\/td>\n<\/tr>\n
    Off-Net Services of domestic SMS<\/strong><\/th>\nRM 0.09 per SMS<\/td>\nRM 0.09 per SMS<\/td>\nRM 0.09 per SMS<\/td>\nRM 0.09 per SMS<\/td>\n<\/tr>\n
    Device Model<\/strong><\/th>\niPhone 15, iPhone 14 and iPhone 13.
    \nSee www.yes.my\/iPhone<\/a> for more information<\/td>\n<\/tr>\n
    Device Advance Cost<\/strong><\/th>\nSee www.yes.my\/iPhone<\/a> for more information<\/td>\n<\/tr>\n
    Device Deposit<\/strong><\/th>\nAll other Eligible Subscribers will be required to pay a deposit for the Device which will be fully rebated over the Contract Period (\u201cDevice Deposit<\/strong>\u201d). (See <\/span>www.yes.my\/iPhone<\/a> for more information)<\/span><\/td>\n<\/tr>\n
    Plan Advance Payment<\/strong><\/th>\nRM58 (RM61.48
    \nincluding SST)
    \n(rebated in the 1st<\/sup> month)<\/td>\n    		RM88 (RM93.28
    \nincluding SST)
    \n(rebated in the 1st<\/sup> month)<\/td>\n    		RM118 (RM125.08
    \nincluding SST)
    \n(rebated in the 1st<\/sup> month)<\/td>\n    		RM178 (RM188.68
    \nincluding SST)
    \n(rebated in the 1st<\/sup> month)<\/td>\n<\/tr>\n
    Monthly Device Payment<\/strong><\/th>\nSee www.yes.my\/iPhone<\/a> for more information<\/td>\n<\/tr>\n
    Monthly Device Rebate<\/strong><\/th>\nRM10 for the duration of the selected Contract Period.
    \nFor more information, visit www.yes.my\/iPhone<\/a><\/td>\n<\/tr>\n
    Total Payment Upon Registration (With SST)<\/strong><\/th>\nSee www.yes.my\/iPhone<\/a> for more information<\/td>\n<\/tr>\n
    Foreigner Deposit<\/strong><\/th>\nRM200<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n
  5. Where can I register for iPhone Super Deal Campaign?
    \n<\/strong>You can purchase at Yes Online Store (yes.my\/iPhone<\/a>), <\/span>MyYes<\/a> App, Yes Stores or Yes Exclusive Stores.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  6. How many iPhone Super Deal Campaign can I register?
    \n<\/strong>You can register for one (1) Yes Infinite Plus Postpaid Service Plan without a device deposit, or more than one (1) plan with a device deposit, as long as the total number of Postpaid service accounts with Yes does not exceed a maximum of fifteen (15).<\/li>\n
  7. How would I know whether I have received the monthly rebate?
    \n<\/strong>The monthly rebate of RM10 will be applied for the duration of your selected Contract Period with the purchase of the Yes Infinite Plus Plan, available for either 24 or 36 months. This rebate will be visible on your bill statement.<\/li>\n
  8. I have received my Yes SIM. How do I activate my Yes SIM?
    \n<\/strong>Please refer to     How To Activate SIM<\/a><\/strong> for more information.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  9. When do I need to activate the Yes SIM?
    \n<\/strong>Upon receiving the Yes SIM, you are required to perform a one-time activation of the Yes SIM within seven (7) days from the subscription date. Failing to do so will result in the Yes SIM being automatically activated after seven (7) days from the subscription date.<\/li>\n
  10. Am I allowed to choose a Yes Mobile Number when I apply for iPhone Super Deal Campaign?<\/strong>
    \nYou can do so during registration.<\/li>\n
  11. What happens if I do not fully utilise my hotspot data capacity allocation?
    \n<\/strong>At the expiry of each Billing Cycle, any unused data will not be carried forward to the succeeding Billing Cycle.<\/li>\n
  12. Can I use my existing mobile number of another telco with the iPhone Super Deal Campaign? <\/strong>
    \nAbsolutely! You can switch to Yes with your existing number during or after SIM activation. Check out our \u201c    Keep Your Number<\/a>\u201d section for more information.<\/li>\n
  13. Do I need to continue with payment of the Commitment Fee if the iPhone Super Deal Campaign Postpaid Service account is barred or suspended?
    \n<\/strong>Yes, notwithstanding the suspension of your Yes Postpaid Plan Service account, your commitment to pay the monthly Commitment Fee shall continue during the period of suspension.<\/li>\n
  14. Why does my Bill Cycle fall in the middle of every month?
    \n<\/strong>When you register your Yes account, a bill cycle is automatically chosen for you. It is not possible to change your bill cycle.<\/li>\n
  15. Will there be any charges imposed on IDD Service?
    \n<\/strong>Yes, charges will be imposed. Please refer to the voice call and SMS rates in relation to IDD Service @    www.yes.my\/roaming<\/a>.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  16. Do I still get free unlimited voice calls if I am outside of Malaysia?
    \n<\/strong>No, the free unlimited voice calls are applicable for use in Malaysia only and not for roaming purposes. If you are outside of Malaysia, you may subscribe to our International Roaming Service. Please refer to the International Roaming Service rates published at     www.yes.my\/roaming<\/a> for more details.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  17. Can I change my existing Yes Service Plan to iPhone Super Deal Campaign?
    \n<\/strong>Yes, you can. Visit any of our Yes Stores or Yes Exclusive Stores to do so or contact     yescare@yes.my<\/a> for more information.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  18. Where can I get more information about the smartphone such as specifications, repairs, replacements and warranty?
    \n<\/strong>You may refer to the manufacturer\u2019s official website or contact the manufacturer\u2019s customer service for assistance. Please visit     Apple Support Centre<\/a> for more information.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  19. I have ordered online and have not received my device. Who shall I contact? <\/strong>
    \nYou may check your order status at     my\/trackorder<\/a> or you can send your questions to yescare@yes.my<\/a>. Alternatively, you can download MyYes<\/a> app from the Android Play Store, Apple App Store or Huawei AppGallery to submit your questions via MyYes<\/a> app and chat with our Chatbot Sofia.<\/li>\n
  20. My parcel is damaged. Who shall I contact?
    \n<\/strong>You can contact     yescare@yes.my<\/a>. Alternatively, you can download <\/span>MyYes<\/a> app from the Android Play Store, Apple App Store or Huawei AppGallery to submit your questions via <\/span>MyYes<\/a> app and chat with our Chatbot Sofia.<\/p>\n

    <\/span><\/span><\/span><\/li>\n

  21. I purchased an iPhone accessory, and it is broken. Who shall I contact?
    \n<\/strong>You may refer to the manufacturer\u2019s official website or contact the manufacturer\u2019s customer service for assistance.<\/li>\n
  22. I wrongly purchased an add-on for iPhone model case accessories. Could I exchange the accessories?<\/strong>
    \nAny accessories or add-ons purchased are non-transferable and non-refundable.<\/li>\n
  23. What if I have more questions not addressed in this FAQ?
    \n<\/strong>We\u2019re here to help! Reach out to Yes through these easy options:
    \ni. Chat with Sofia at\u00a0    yes.my<\/a>.
    \n<\/strong>ii. Download the\u00a0    MyYes<\/a>\u00a0<\/strong>app from Google Play, Apple App Store, or Huawei AppGallery to chat with Sofia for instant support or submit a ticket under YesCare tab in Quick Access for detailed assistance.
    \niii. Email us at\u00a0    yescare@yes.my<\/a><\/strong>\u00a0for further assistance. We\u2019re here whenever you need us!<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"What is iPhone Super Deal Campaign? The iPhone Super Deal Campaign offers customers the freedom and flexibility to own an iPhone with low monthly instalments, including a free plan upgrade and up to RM360 off the device price with Yes Infinite Plus Postpaid Plans. For more information on services and plan offerings, please visit www.yes.my\/iPhone. 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