{"id":53918,"date":"2025-05-14T16:09:05","date_gmt":"2025-05-14T08:09:05","guid":{"rendered":"https:\/\/www.yes.my\/docs\/non-knowledgebase\/uncategorized\/yes-5g-wireless-broadband-plans-for-infinite-gateway-max-router-postpaid-service-plan\/"},"modified":"2025-07-02T11:10:55","modified_gmt":"2025-07-02T03:10:55","password":"","slug":"yes-5g-wireless-broadband-plans-for-infinite-gateway-max-router-postpaid-service-plan","status":"publish","type":"docs","link":"https:\/\/www.yes.my\/ms\/docs\/faq-ms\/pelan-yes-wireless-fibre\/yes-5g-wireless-broadband-plans-for-infinite-gateway-max-router-postpaid-service-plan\/","title":{"rendered":"Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan"},"content":{"rendered":"<p>Updated as at: 02<sup>nd <\/sup>July 2025<\/p>\n<ol>\n<li><strong>What is the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan?<\/strong><br \/>\nThis plan gives you uncapped 5G data at full speed, whether you&#8217;re at home or on the go. No installation, no waiting\u2014just instant access. It comes with a free router on a 24-month contract, or you can get it for RM299 on a 12-month contract (device RRP: RM1,199).<\/li>\n<li><strong>What is the minimum age requirement to sign up for the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan? <\/strong><br \/>\nYou must be 18 years of age and above.<\/li>\n<li><strong>As a foreigner, can I subscribe to Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan?<\/strong><br \/>\nYes, you can. There will be a deposit of RM200 which is applicable for the rate plan offerings.<\/li>\n<li><strong>What are Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service<br \/>\nPlan offerings? <\/strong><br \/>\nThe service offerings and rate offerings are as stated below;<\/p>\n<table width=\"0\">\n<tbody>\n<tr>\n<th width=\"170\"><strong>Plan Name<\/strong><\/th>\n<th width=\"254\"><strong>Yes 5G Wireless Broadband<br \/>\nGateway MAX<\/strong><\/th>\n<th width=\"246\"><strong>Yes 5G Wireless Broadband<br \/>\nGateway MAX 12M<\/strong><\/th>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Device Price<\/strong><\/th>\n<td width=\"254\">Free <span style=\"text-decoration: line-through;\">(RRP RM1199)<\/span><br \/>\n(subject to fulfilment of the entire contract period)<\/td>\n<td width=\"246\">RM299<br \/>\n<span style=\"text-decoration: line-through;\">(RRP RM1199)<\/span><\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Monthly Commitment Fee<\/strong><\/th>\n<td width=\"254\">RM99.00 (+RM5.94 SST)<\/td>\n<td width=\"246\">RM99.00 (+RM5.94 SST)<\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Contract Period<\/strong><\/th>\n<td width=\"254\">24 months<\/td>\n<td width=\"246\">12 months<\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Data<\/strong><\/th>\n<td width=\"254\"><strong>Data: <\/strong><br \/>\nUncapped 5G<br \/>\n500GB 4G<br \/>\n<strong>Speed:<\/strong><br \/>\n<strong>\u00a0<\/strong>Uncapped 5G (Full Speed)<br \/>\nUncapped 4G (Up to 500GB)<\/td>\n<td width=\"246\"><strong>Data: <\/strong><br \/>\nUncapped 5G<br \/>\n500GB 4G<br \/>\n<strong>Speed:<\/strong><br \/>\n<strong>\u00a0<\/strong>Uncapped 5G (Full Speed)<br \/>\nUncapped 4G (Up to 500GB)<\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Plan Advance Payment<\/strong><\/th>\n<td width=\"254\">RM99.00 (RM104.94 inclusive SST)<br \/>\n(to be credited to the Yes Subscriber\u2019s initial bill)<\/td>\n<td width=\"246\">RM99.00 (RM104.94 inclusive SST)<br \/>\n(to be credited to the Yes Subscriber\u2019s initial bill)<\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Upfront Payment (Device)<\/strong><\/th>\n<td width=\"254\">\u2013<\/td>\n<td width=\"246\">\u2013<\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Activation Fee<\/strong><\/th>\n<td width=\"254\">\u2013<\/td>\n<td width=\"246\">\u2013<\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Total Payment Upon Registration<\/strong><\/th>\n<td width=\"254\">RM99.00<br \/>\n(RM104.94 inclusive SST)<\/td>\n<td width=\"246\">RM398.00<br \/>\n(RM403.94 inclusive SST)<\/td>\n<\/tr>\n<tr>\n<th width=\"170\"><strong>Foreigner Deposit<\/strong><\/th>\n<td width=\"254\">RM200<\/td>\n<td width=\"246\">RM200<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span class=\"selectable-text copyable-text xkrh14z\">Note: The device supports 5G SA for faster speeds and better stability. The feature will be available soon \u2014 stay tuned!<\/span><\/li>\n<li><strong>Where can I sign up for the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan? <\/strong><br \/>\nYou may subscribe to Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan through yes.my, <a href=\"https:\/\/onelink.to\/6e8tqc\">MyYes<\/a> app, Yes Authorised Dealers and Yes Store.<\/li>\n<li><strong>Can I sign up for more than one (1) Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan? <\/strong><br \/>\nYou may subscribe to one or more Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Service Plan provided you do not have, in aggregate, more than fifteen (15) Postpaid Service Plans registered with Yes.<\/li>\n<li><strong>Does the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan come with a voice or SMS service? <\/strong><br \/>\nThis plan does not support calls and SMS. The Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan is for data usage only.<\/li>\n<li><strong>Do I need to activate the SIM card immediately upon receipt, or can I do so at a later time?<\/strong><br \/>\nYou are required to perform a one-time activation of the SIM Card within seven (7) days from the date you receive the SIM Card. Any failure to do so will result in the SIM Card being automatically activated after seven (7) days from the date you receive the SIM Card.<\/li>\n<li><strong>How do I activate my SIM card for Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan?<br \/>\n<\/strong><strong style=\"font-size: revert; color: initial;\">Step 1<br \/>\n<\/strong>Download the <strong style=\"font-size: revert; color: initial;\"><a href=\"https:\/\/onelink.to\/6e8tqc\">MyYes <\/a><\/strong><span style=\"font-size: revert; color: initial;\"><span style=\"font-size: revert; color: initial;\">app, open the application and click on \u201cNew User\u201d<br \/>\n<\/span><\/span><strong style=\"font-size: revert; color: initial;\">Step 2<br \/>\n<\/strong>Click on \u201cActivate SIM\u201d, then \u201cStart\u201d<br \/>\n<strong style=\"font-size: revert; color: initial;\">Step 3<br \/>\n<\/strong>Scan the barcode found on the SIM card or manually input your SIM serial number<br \/>\n<strong style=\"font-size: revert; color: initial;\">Step 4<br \/>\n<\/strong>Select a number and click on \u201cNext\u201d<br \/>\n<strong style=\"font-size: revert; color: initial;\">Step 5<br \/>\n<\/strong>Select your ID, scan it, and confirm the ID type<br \/>\n<strong style=\"font-size: revert; color: initial;\">Step 6<br \/>\n<\/strong>Complete activation by following the steps to perform an eKYC and verification of your ID<br \/>\n<strong style=\"font-size: revert; color: initial;\">Step 7<br \/>\n<\/strong>Create a password to log into MyYes App<br \/>\n<strong style=\"font-size: revert; color: initial;\">Step 8<br \/>\n<\/strong>A confirmation message of your activation will be sent upon completion of the verification.<\/li>\n<li><strong>Can I use the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan\u2019s 5G enabled SIM card on my smartphone? <\/strong><br \/>\nThe 5G enabled SIM cards under Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan cannot be used in smartphones.<\/li>\n<li><strong>How do I check my data usage or make bill payment for my Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan? <\/strong><br \/>\nYou may check your usage or make payment via\u00a0<u><a href=\"https:\/\/onelink.to\/6e8tqc\">MyYes<\/a><\/u>\u00a0app or refer to\u00a0<a href=\"https:\/\/www.yes.my\/ms\/support\/payment-methods\/\">Yes Payment Channels<\/a>\u00a0for more information.<\/li>\n<li><strong>What is the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan\u2019s speed level assurance that Yes is providing? <\/strong><br \/>\nYes 5G Wireless Broadband Plans for Infinite Gateway MAX Router offers uncapped speeds. You can expect blazing fast speeds that will keep you connected and entertained.<\/li>\n<li><strong>What if my area is not within the 5G coverage? <\/strong><br \/>\nWe are expanding our 5G coverage. In the event that your area is not within the 5G coverage range, you will still get to enjoy our 4G connectivity and services on Yes network.<\/li>\n<li><strong>What is the warranty period for the Yes Infinite Gateway MAX Router device and accessories?<br \/>\n<\/strong>The standard warranty for the Yes Infinite Gateway follows your contract period. For example, if you sign up for a 24-month contract, the device will have a 24-month warranty. Accessories are covered under a 6-month warranty.<\/li>\n<li><strong>How do I claim the warranty if the Yes Infinite Gateway MAX Router device that I purchased is defective?<\/strong><br \/>\nWalk in to the nearest <a href=\"https:\/\/www.yes.my\/ms\/support\/store-locator\/\">Yes Store<\/a> to do a One-to-One swap provided the device is still within the warranty period. However, you need to buy a new device for RM1,199 if the device is out of warranty.<\/li>\n<li><strong>How many users can connect to Yes Infinite Gateway MAX Router device at one time? <\/strong><br \/>\nYes Infinite Gateway MAX Router can connect up to 128 devices (64 on 2.4 GHz and 64 on 5 GHz.<\/li>\n<li><strong>How do I set up Yes Infinite Gateway MAX Router device? <\/strong><br \/>\n<strong>i.<\/strong> Remove the SIM slot cover<br \/>\n<strong>ii.<\/strong> Install the SIM card into the spring-loaded SIM slot as directed. To remove the SIM, press the edge of the SIM inward and the SIM will pop out (Please ensure that you use the Standard and not the Micro or Nano SIM)<br \/>\n<strong>iii.<\/strong> Close the SIM cover<br \/>\n<strong>iv.<\/strong> Connect your power adaptor to the wall outlet<br \/>\n<strong>v.<\/strong> Connect power adaptor to the 12V port on the device<br \/>\n<strong>vi.<\/strong> Use LAN port to connect to your wired device via Ethernet cable (Connection with Wired or Wireless Devices)<br \/>\n<strong>vii.<\/strong> To connect using WiFi, scan the WiFi SSID name, the device label and enter the password.<br \/>\n<strong>*For more information you may refer to <a href=\"https:\/\/www.yes.my\/zh-hans\/docs\/faq-zh-hans\/yes-devices-zh-hans\/yes-5g-infinite-gateway-max\/\">Yes Infinite Gateway MAX Router<\/a> device support page.<\/strong><\/li>\n<li><strong>Does Yes Infinite Gateway MAX Router device support CCTV?<\/strong><br \/>\nYes Infinite Gateway MAX Router device supports IP Cameras with Wi-Fi and cloud-based CCTV.<\/li>\n<li><strong>Will a penalty fee be imposed if I decide to terminate my subscription within the contract period?<\/strong><br \/>\nIf you terminate the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan during the Contract Period, you will be subject to Early Termination Charges (\u201cETC\u201d).<\/li>\n<li><strong>What is 7 Days Return Policy?<\/strong><br \/>\n7 Days Return Policy is for Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan customers who wish to cancel the contract within seven (7) days from the SIM activation date. *Terms and conditions apply.<\/li>\n<li><strong>How do I cancel my subscription for the 7 Days Return Policy for Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan? <\/strong><br \/>\nThe request can be made via Yes Store if you meet the below conditions;<br \/>\n(i) you have no service or slow service connection at your registered premises; and<br \/>\n(ii) your data usage consumption at your registered premises is less than 10GB (4G + 5G); and<br \/>\n(iii) your request for termination is made within seven (7) days from the date of your SIM activation; and;<br \/>\n(iv) you return the complete Device set (which shall include the Yes Infinite Gateway MAX Router device, power cord and Quick User Guide) in good condition.<br \/>\n*Terms and conditions apply.<\/li>\n<li><strong>What if I have more questions not addressed in this FAQ?<\/strong><br \/>\nWe\u2019re here to help! Reach out to Yes through these easy options:<br \/>\nChat with Sofia at <strong><a href=\"http:\/\/www.yes.my\/\">yes.my<\/a><\/strong><strong>. <\/strong><br \/>\nii. Download the <strong><a href=\"https:\/\/onelink.to\/6e8tqc\">MyYes<\/a><\/strong> app from Google Play, Apple App Store, or Huawei AppGallery to chat with Sofia for instant support or submit a ticket under YesCare tab in Quick Access for detailed assistance.<br \/>\niii. Email us at<strong> <a href=\"mailto:yescare@yes.my\">yescare@yes.my<\/a><\/strong> for further assistance. We\u2019re here whenever you need us!<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"Updated as at: 02nd July 2025 What is the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan? This plan gives you uncapped 5G data at full speed, whether you&#8217;re at home or on the go. No installation, no waiting\u2014just instant access. It comes with a free router on a 24-month [&hellip;]","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[261],"doc_tag":[],"knowledge_base":[54],"class_list":["post-53918","docs","type-docs","status-publish","hentry","doc_category-pelan-yes-wireless-fibre","knowledge_base-faq-ms"],"year_month":"2026-04","word_count":1422,"total_views":"744","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Kamilia Ahmad Fadzil","author_nicename":"admin-kamilia","author_url":"https:\/\/www.yes.my\/ms\/author\/admin-kamilia\/"},"doc_category_info":[{"term_name":"Yes 5G Wireless Broadband","term_url":"https:\/\/www.yes.my\/ms\/docs\/faq-ms\/pelan-yes-wireless-fibre\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan - Yes | Malaysia&#039;s Most Advanced 5G Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yes.my\/ms\/docs\/faq-ms\/pelan-yes-wireless-fibre\/yes-5g-wireless-broadband-plans-for-infinite-gateway-max-router-postpaid-service-plan\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan - Yes | Malaysia&#039;s Most Advanced 5G Network\" \/>\n<meta property=\"og:description\" content=\"Updated as at: 02nd July 2025 What is the Yes 5G Wireless Broadband Plans for Infinite Gateway MAX Router Postpaid Service Plan? 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