Executive Trainer

Closing date, 02 August 2017


Division:
Training Team

Location:
Melaka

Experience:
-

Vacancies:
1
5 to 10 years working experience in a 24x7 ITenvironment or Telco environment as advantage. Expert Technical knowledge in data center operation and constantly ensures improvements. Good knowledge in data center environment and facilities. Knowledge of information security and ITIL processes is preferable. Provides first-level telephone support and troubleshoots issues. Ability to provide support on Level 2/Level 3 incidents through 24x7x365 standby.
Oversee data center facility and its availability as per agreed SLA and ensure team member spontaneously response to critical elements that may affect it.
Excellent written and verbal communication skills.
Highly self-motivated and directed. Ability to absorb new ideas and concepts quickly. Good analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to present ideas in business-friendly and user-friendly language. Very strong customer service orientation.
5 to 10 years working experience in a 24x7 ITenvironment or Telco environment as advantage.


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