Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions

Last updated: 1st March 2023

      1. Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions. The Prepaid Kasi Up LTE SIM Bundle Plan is subject to these Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions. By Your subscription and/or use of the Prepaid Kasi Up LTE SIM Bundle Plan, You acknowledge that You understand these Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions and any other applicable terms and conditions available @ https://www.yes.my/tnc/general-tnc, and agree to abide by them.
      2. Applicable Terms and Conditions. Subject only to the variations as expressly set out herein, all other terms and conditions in the Prepaid Service Terms and Conditions and any other applicable terms and conditions available at http://www.yes.my/tnc shall be applicable and are binding on You. In the event of any inconsistency between the Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions and the Prepaid Service Terms and Conditions and any other applicable terms and conditions, these Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions shall prevail to the extent of any such inconsistency.
      3. The Prepaid Kasi Up LTE SIM Bundle Plan 
        3.1 The Prepaid Kasi Up LTE SIM Bundle Plan consist of a SIM Card which is preloaded with a Mobile Number.
        3.2 The service offering under the Prepaid Kasi Up LTE SIM Bundle Plan will be as follows:-

        Plan Name Yes Kasi Up Prepaid Unlimited Yes Kasi Up Prepaid RM20 for 20GB
        Price RM30
        (SST included)        		 RM20
        (SST included)
        Internet Data Unlimited*
        (Up to 7mbps speed)        		 20GB
        Hotspot 9GB Yes
        Account Validity Period 30 days (from the date of activation of the SIM Card 30 days (from the date of activation of the SIM Card
        Service Validity Period 30 days (from the date of activation of the SIM Card 30 days (from the date of activation of the SIM Card
        On-Net Services of domestic voice calls and domestic SMS** Unlimited Unlimited
        Off-Net Services of domestic voice calls RM 0.09 per Minute RM 0.09 per Minute
        Off-Net SMS RM 0.09 per SMS RM 0.09 per SMS

        to access and use the Service via compatibility smartphones only and not any other devices (including huddles and home wireless modem)

        *Video streaming is based on standard definition quality
        **The unlimited domestic On-Net Services of voice calls and SMS are only applicable to standard person-to-person voice calls and not for any commercial and/or non-personal use.

        3.3 In the event that You have fully utilised (a) Internet Data before the expiry of the Account Validity Period and (b) any Data Add-Ons purchased during Account Validity Period, You may enjoy Free Basic Internet during the remaining days of the Account Validity Period.
        3.4 Upon expiry of the Account Validity Period, any internet data in the 20GB Internet Data under YES Kasi Up Prepaid RM20 for 20GB service plan which remains unutilised shall be forfeited automatically.
        3.5 Once the internet data of 7GB for the use of hotspot under Yes Kasi Up Prepaid Unlimited service plan is fully utilised, and You will not able to use the hotspot during such Account Validity Period.
        3.6 Service speeds, if stated, are on best effort basis. Factors such as coverage, location, building interference, distance from communications towers and number of concurrent users may affect the Service speed and Service performance (voice and/or SMS).
        3.7 You may purchase the Prepaid Kasi Up LTE SIM Bundle Plan via Shopee Platform only.

      4. Activation of Prepaid Kasi Up LTE SIM Bundle Plan
        You are required to perform a one-time activation of the SIM Card within a period of six (6) months from the date of delivery of the SIM Card to You, failing which the SIM Card can no longer be activated and no replacement SIM Card will be provided to You.
      5. Charges & SST
        5.1 Save as expressly provided herein, there will be no charges imposed on Your use of domestic On-Net Services. However, the following charges will be imposed on Your use of domestic Off-Net Services:-

        Type of Off Net Services Rates (RM) Charging Block (in seconds)
        Voice Calls RM 0.09/minute 30
        SMS RM 0.09/SMS

        5.2 Charges will be imposed on Your use of all IDD Service in accordance with the voice calls and SMS rates published @ https://www.yes.my/roaming.
        5.3 For clarity, charges will apply for voice calls to special and toll free numbers, including but not limited to those numbers listed below:-

        Destination Prefix Rates (RM) Charging Block (in seconds)
        Freephone 1800 FREE 30
        Toll Free 1300 0.09/min 30
        TM Customer Careline 100 2.00/call Flat Rate/Per Call
        General Emergency Service 999 / 112 FREE 30
        TM Directory Enquiry 103 2.00/call Flat Rate/Per Call
        Electricity Fault Reporting 15454 0.15/min 30
        Pengurusan Air Selangor 15300 0.15/min 30
        Syarikat Air Melaka 15800 0.15/min 30
        Talian Nur 15999 FREE 30
        Time Announcement 1051 0.10/min 30

        5.4 The charges stated in this Clause 6 are exclusive of SST.

      6. Right to change.
        We reserve the right to change, modify and/or amend these Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions or any part thereof at any time without any liability to You. For the purposes of this provision, a modification, change and/or amendment to these Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions will be deemed to be effective upon a notice being placed on our official website @ www.yes.my. We may also notify You by sending a notice electronically to Your last known e-mail address registered with or provided to Us.
      7. Definitions
        All capitalized terms and expressions in these Prepaid Kasi Up LTE SIM Bundle Plan Terms and Conditions, unless defined herein, shall have the same meaning ascribed to them in the Prepaid Service Terms and Conditions. “Unlimited Internet Data” shall have the same meaning ascribed to it in Clause 3.2 herein
        “20GB Internet Data” shall have the same meaning ascribed to it in Clause 3.2 herein.
        “Account Validity Period” and “Service Validity Period” means thirty (30) days commencing from the date of activation of the SIM Card.
        “SST” means any sales and services tax or any similar value added tax on the sale of goods or the provision of services in accordance to the Sales Tax Act 2018 and/or the Service Tax Act 2018.
        “Off-Net Services” means the provisioning of services beyond Our Network where access to a third party service provider’s network will be required in order to provide the services.
        “On-Net Services” means the provisioning of services within Our Network and access to a third party service provider’s network will not be required in order to provide the services.
        “Free Basic Internet” means the Internet access service provided free as part of the Prepaid Kasi Up LTE SIM Bundle Plan at throttled speed of 256kbps on best effort basis.