Last updated: 24th November 2022
- The Promotion. The Pakej Yes Peranti Keluarga Malaysia Promotion (“Promotion”) is an initiative by the Government of Malaysia in collaboration with YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (“YTLC”) and other telecommunications operators.
- Eligibility. This Promotion is open to all Malaysians with a valid MyKad or MyPR or MyTentera, as applicable (“Eligible Subscribers”).
- Applicable Terms & Conditions. Subject only to the variations as expressly set out in this Pakej Yes Peranti Keluarga Malaysia Promotion Terms and Conditions (“Promotion T&Cs”), all other terms and conditions incorporated in the Postpaid Service Terms and Conditions and Postpaid Service Plans Terms and Conditions (collectively referred as “General Applicable Terms and Conditions”), available at yes.my/tnc shall remain valid and applicable to this Promotion. In the event of any inconsistency between the General Applicable Terms and Conditions and these Promotion T&Cs, these Promotion T&Cs shall prevail to the extent of any such inconsistency. Capitalised words not defined herein shall have the same meaning ascribed to them in the General Applicable Terms and Conditions.
- Promotion Period. The Promotion commences on 8th April 2022, 12:00 a.m. until further notice (“Promotion Period”).
- The Promotion.
5.1 Subject to Clause 5.3 herein, during the Promotion Period, an Eligible Subscriber may subscribe to the following promotion package:-
(a) Pakej Yes Peranti Keluarga Malaysia; and
(b) Peranti Keluarga Malaysia Samsung A02 Promo
(c) Peranti Keluarga Malaysia Alcatel L7 Promo
(d) Peranti Keluarga Malaysia Altitude 4 Promo
(hereinafter shall be collectively referred to as the “Promotion Package”).5.2 The service offerings and Commitment Fee under the Promotion Package are as follows:
Plan Name Pakej Yes Peranti Keluarga Malaysia Peranti Keluarga Malaysia Samsung A02 Promo Peranti Keluarga Malaysia Alcatel L7 Promo Peranti Keluarga Malaysia Altitude 4 Promo Monthly Commitment Fee RM49
(RM51.94 including SST)RM49 (RM51.94 including SST) RM49 (RM51.94 including SST) RM49 (RM51.94 including SST) Data Capacity Allocation 100GB 100GB 100GB 100GB Device Type One (1) unit of Samsung Galaxy A2 and SIM Card with a pre- assigned mobile number One (1) unit of Samsung Galaxy A2 and SIM Card with a pre- assigned mobile number One (1) unit of Alcatel L7 and SIM Card with a pre- assigned mobile number One (1) unit of Altitude 4 and SIM Card with a pre- assigned mobile number Contract Period 12 months 12 months 12 months 12 months On-Net Services of voice calls and SMS* Unlimited Unlimited Unlimited Unlimited Off-Net Services of voice calls* Unlimited Unlimited Unlimited Unlimited Additional Data** 1GB Daily LTE Data from the date of SIM activation during contract period 1GB Daily LTE Data from the date of SIM activation during contract period 1GB Daily LTE Data from the date of SIM activation during contract period 1GB Daily LTE Data from the date of SIM activation during contract period Device Price RM0 RM0 RM0 RM0 Plan Advance Payment*** RM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97/Billing Cycle) RM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97/Billing Cycle) RM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97/Billing Cycle) RM49 (RM51.94 including SST) (Rebated over the first 2 Billing Cycles at RM25.97/Billing Cycle) Device Upfront Payment*** RM149 (RM157.94 including SST) (Rebated over the Contract Period at RM13.20/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM12.74) RM100 (RM106.00 including SST) (Rebated over the Contract Period at RM8.80/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM9.20) RM49 (RM51.94 including SST) (Rebated over the Contract Period at RM4.20/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM5.74) RM49 (RM51.94 including SST) (Rebated over the Contract Period at RM4.20/Billing Cycle, except for the 12th Billing Cycle where the rebate amount is RM5.74) Total Payment Upon Registration (consisting of the Plan Advance Payment and the Device Upfront Payment) RM198
RM209.88 (including SST)RM149
RM157.94 (including SST)RM98
RM103.88 (including SST)RM98
RM103.88 (including SST)*Applicable to standard person-to-person voice calls and SMS, and not for any commercial and/or non-personal use.
**Additional 1GB Daily LTE Data from the date of SIM activation during contract period. Eligible Subscriber may redeem it ONCE a day manually via MyYes app.
*** To receive the rebate, the Eligible Subscriber’s Service account must be active. Where the Eligible Subscriber’s Service account is suspended, terminated or barred, he/she will not be entitled to receive the rebate.5.3 Each Eligible Subscriber is entitled to subscribe to a maximum of two (2) Pakej Yes Peranti Keluarga Malaysia, Peranti Keluarga Malaysia Samsung A02 Promo, Peranti Keluarga Malaysia Alcatel L7 Promo and Peranti Keluarga Malaysia Altitude 4 Promo respectively provided that he/she:-
(a) does not have, in aggregate, more than six (6) postpaid Service accounts with Yes; and
(b) does not have any outstanding payments with Yes.
(a) does not have, in aggregate, more than six (6) postpaid Service accounts with Yes; and
(b) does not have any outstanding payments with Yes.5.4 An Eligible Subscriber may subscribe to the Promotion Package through the following channels:
(a) Pakej Yes Peranti Keluarga Malaysia via MyYes app or Yes Online Store; and
(b) Peranti Keluarga Malaysia Samsung A02 Promo, Peranti Keluarga Malaysia Alcatel L7 Promo and Peranti Keluarga Malaysia Altitude 4 via Yes Stores only.5.5 In the event an Eligible Subscriber has fully utilised the Data Capacity Allocation before the end of the relevant Billing Cycle, the Eligible Subscriber may still use the internet data service but at a reduced internet data speed of 256kbps provided that his/her Service account is active or purchase a Postpaid Data Add-On to enjoy internet data with no speed control. For clarity, any mention on speed shall mean the optimum speed which means the actual speed enjoyed by an Eligible Subscriber may vary depending on various other factors including but not limited to technical and environmental factors.
5.6 Upon delivery of the SIM Card to the Eligible Subscriber, the Eligible Subscriber is required to perform a one-time activation of the SIM Card within seven (7) upon receiving the SIM Card, failing which the SIM Card will be automatically activated at the expiry of the period of seven (7) days mentioned hereinbefore.
5.7 If a Eligible Subscriber terminates his/her Service account under this Promotion or ports out to another service provider before the expiry of the Contract Period or if the Service account is terminated by YES as a result of the Eligible Subscriber’s breach of the General Applicable Terms and Conditions and/or these Promotion T&Cs, the Early Termination Charges as more particularly stated in the Postpaid Service Terms and Conditions shall apply accordingly. The Early Termination Charges is payable in addition to all other monies owing by the defaulting Eligible Subscriber to Yes up to the time of early termination and any other remedies available to Yes.
5.8 An Eligible Subscriber is not allowed to upgrade or downgrade the Promotion Package he/she has subscribed to during the Contract Period.
- Charges & SST
6.1 Save as expressly provided herein (including Clause 5.2 above), there will be no additional charges imposed for domestic On-Net Services (voice calls and SMS) and domestic Off-Net voice calls. However, the following charges will be imposed for domestic Off-Net SMS:-Type of Off Net Services Rates (RM) Charging Block (in seconds) SMS RM 0.09/SMS – 6.2 Charges will be imposed for all International Roaming Service and IDD Service in accordance with the voice calls and SMS rates published @ https://www.yes.my/roaming.
6.3 For clarity, charges will apply for voice calls to special and toll free numbers, including but not limited to those numbers listed below:-
Destination Prefix Rates (RM) Charging Block (in seconds) Freephone 1800 FREE 30 Toll Free 1300 0.09/min 30 TM Customer Careline 100 2.00/call Flat Rate/Per Call General Emergency Service 999 / 112 FREE 30 TM Directory Enquiry 103 2.00/call Flat Rate/Per Call Electricity Fault Reporting 15454 0.15/min 30 Pengurusan Air Selangor 15300 0.15/min 30 Syarikat Air Melaka 15800 0.15/min 30 Talian Nur 15999 FREE 30 Time Announcement 1051 0.10/min 30 6.4 The charges stated in this Clause 6 is exclusive of SST.
- Warranty. The Device provided under the Promotion Package is subject to the Device manufacturer’s standard warranty.
- Exclusion of liability for use of the Device. YTLC shall not be liable to an Eligible Subscriber or any person(s) claiming through the Eligible Subscriber for any loss, damages or injury arising from the use or inability to use the Device from any cause whatsoever.
- Limitation of Liability. YTLC shall not be liable for any loss or damage (including without limitation loss of use, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Promotion.
- Laws. This Promotion shall in all respect be governed by the laws of Malaysia.
- Modifications. YTLC reserves the right to, at any time, add to, delete, vary or amend the terms and conditions herein or change or modify any aspect of this Promotion, in whole or in part at any time and from time to time and at its sole discretion without notice and without liability to the Eligible Subscribers or any other party. Without prejudice to the aforesaid, YTLC reserves the right to cancel, terminate or suspend this Promotion at any time before or during the Promotion Period with notice but without any liability or compensation whatsoever.