Prepaid Kasi Up LTE SIM Plan Terms and Conditions

Last updated: 15th December 2020

  1. Prepaid Kasi Up LTE SIM Plan Terms and Conditions. The Prepaid Kasi Up LTE SIM Plan is subject to these Prepaid Kasi Up LTE SIM Plan Terms and Conditions. By Your subscription and/or use of the Prepaid Kasi Up LTE SIM Plan, You acknowledge that You understand these Prepaid Kasi Up LTE SIM Plan Terms and Conditions and any other applicable terms and conditions available @ https://www.yes.my/tnc/general-tnc, and agree to abide by them.
  2. Applicable Terms and Conditions. Subject only to the variations as expressly set out herein, all other terms and conditions in the Prepaid Service Terms and Conditions and any other applicable terms and conditions available at www.yes.my/tnc shall be applicable and are binding on You. In the event of any inconsistency between the Prepaid Kasi Up LTE SIM Plan Terms and Conditions and the Prepaid Service Terms and Conditions and any other applicable terms and conditions, these Prepaid Kasi Up LTE SIM Plan Terms and Conditions shall prevail to the extent of any such inconsistency.
  3. The Prepaid Kasi Up LTE SIM Plan
    3.1 The Prepaid Kasi Up LTE SIM Plan consists of a SIM Card which is preloaded with the following:-
    (a) a Mobile Number; and
    (b) 10GB 4G LTE Data (“10GB Internet Data”) and has an account validity period of thirty (30) days commencing from the activation of the SIM Card (“Account Validity Period”).
    3.2 You may purchase the Prepaid Kasi Up LTE SIM Plan via MyYes app only.
  4. Activation of Prepaid Kasi Up LTE SIM Plan
    You are required to perform a one-time activation of the SIM Card within a period of twelve (12) months from the date of delivery of the SIM Card to You, failing which the SIM Card can no longer be activated and no replacement SIM Card will be provided to You
  5. 10GB Internet Data
    5.1 You may utilise the 10GB Internet Data during the Account Validity Period.
    5.2 In the event that You have fully utilised (a) the 10GB Internet Data before the expiry of the Account Validity Period and (b) any Data Add-Ons purchased during Account Validity Period, You may enjoy Free Basic Internet during the remaining days of the Account Validity Period.
    5.3 Upon expiry of the Account Validity Period, any internet data in the 10GB Internet Data which remains unutilised shall be forfeited automatically.
  6. Charges & SST
    6.1 Save as expressly provided herein, there will be no charges imposed on Your use of domestic On-Net Services. However, the following charges will be imposed on Your use of domestic Off-Net Services:- 

    Type of Off Net Services Rates (RM) Charging Block (in seconds)
    Voice Calls RM 0.09/minute 30
    SMS RM 0.09/SMS –

    6.2 Charges will be imposed on Your use of all IDD Service in accordance with the voice calls and SMS rates published @ https://www.yes.my/roaming.
    6.3 For clarity, charges will apply for voice calls to special and toll free numbers, including but not limited to those numbers listed below:-

    Destination Prefix Rates (RM) Charging Block (in seconds)
    Freephone 1800 FREE 30
    Toll Free 1300 0.09/min 30
    TM Customer Careline 100 2.00/call Flat Rate/Per Call
    General Emergency Service 999 / 112 FREE 30
    TM Directory Enquiry 103 2.00/call Flat Rate/Per Call
    Electricity Fault Reporting 15454 0.15/min 30
    Pengurusan Air Selangor 15300 0.15/min 30
    Syarikat Air Melaka 15800 0.15/min 30
    Talian Nur 15999 FREE 30
    Time Announcement 1051 0.10/min 30

    6.4 The charges stated in this Clause 6 are exclusive of SST.

  7. Right to change.
    We reserve the right to change, modify and/or amend these Prepaid Kasi Up LTE SIM Plan Terms and Conditions or any part thereof at any time without any liability to You. For the purposes of this provision, a modification, change and/or amendment to these Prepaid Kasi Up LTE SIM Plan Terms and Conditions will be deemed to be effective upon a notice being placed on Our official website @ www.yes.my. We may also notify You by sending a notice electronically to Your last known e-mail address registered with our provided to Us.
  8. Definitions
    All capitalized terms and expressions in these Prepaid Kasi Up LTE SIM Plan Terms and Conditions, unless defined herein, shall have the same meaning ascribed to them in the Prepaid Service Terms and Conditions. 

    “4G LTE Data” means data service provided via Our SIM Card.
    “10GB Internet Data” shall have the same meaning ascribed to it in Clause 3.1(b) herein.
    “Account Validity Period” shall have the same meaning ascribed to it in Clause 3 herein.
    “SST” means any sales and services tax or any similar value added tax on the sale of goods or the provision of services in accordance to the Sales Tax Act 2018 and/or the Service Tax Act 2018.
    “Off-Net Services” means the provisioning of services beyond Our Network where access to a third party service provider’s network will be required in order to provide the services.
    “On-Net Services” means the provisioning of services within Our Network and access to a third party service provider’s network will not be required in order to provide the services.
    “Free Basic Internet” means the Internet access service provided free as part of the Prepaid Kasi Up LTE SIM Plan at throttled speed of 128 kbps on best effort basis.