Yes FT5G Discover SIM Pack Programme Terms and Conditions

Dated: 10th January 2022

  1. The Programme.
    The Yes FT5G Discover SIM Pack Programme (“Programme”) is a time-limited programme launched by YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (“YTLC”).
  2. Eligibility.
    The Programme is open to all Malaysians and non-Malaysians residing in Malaysia aged 12 years and above with 5G smartphone (“Eligible Subscribers”). (Please visit https://site.yes.my/supported-devices to determine which of the smartphones can support the 5G-enabled SIM Card.)
  3. Applicable Terms & Conditions:
    Subject only to the variations as expressly set out herein (“Programme T&Cs”), all other terms and conditions incorporated in the Prepaid Service Terms and Conditions, Yes 4G LTE Prepaid Plan Terms and Conditions, Prepaid Kasi Up LTE SIM Plan Terms and Conditions, Prepaid Data Add-On Terms and Conditions, Kasi Up Unlimited and Kasi Up Turbo 5GB Prepaid LTE Data Add-On Promotion Terms and Conditions and Yes First To 5G Campaign Terms and Conditions available at www.yes.my/tnc (collectively referred as “General Applicable Terms and Conditions”) shall remain valid and applicable to this Programme. In the event of any inconsistency between the General Applicable Terms and Conditions and these Programme T&Cs, these Programme T&Cs shall prevail to the extent of any such inconsistency. Words in capital not defined herein shall have the same meaning ascribed to in the General Applicable Terms and Conditions.
  4. Programme Period.
    This Programme will commence on 10th January 2022, 12:00 a.m. and continue until further notice (“Programme Period”).
  5. Application for Yes FT5G Discover SIM Pack.
    5.1 Application for the Yes FT5G Discover SIM Pack may be made via any of the following channels only namely:-
    (a) MyYes app; and
    (b) www.yes.my

    5.2 Upon receipt of an application, YTLC will verify if the eligibility criteria in Clause 2 has been met and thereafter an email notification will be sent to inform the applicant if his/her application is successful or otherwise. If the application is successful, the Yes FT5G Discover SIM Pack will be delivered to the successful applicant at the address provided in the application form.

    5.3 Each Yes FT5G Discover SIM Pack consists of one (1) 5G-enabled SIM Card and a Yes Mobile Number.

  6. The Programme.
    6.1 The Service offering under the Yes FT5G Discover SIM Pack are as stated below:-

    Plan Name Yes FT5G Discover Plan
    Price FREE
    Internet Data 10GB 4G LTE Data (with hotspot)
    Account Validity Period 30 days (from the date of activation of the SIM Card)
    Service Validity Period 30 days (from the date of activation of the SIM Card)
    On-Net Services of domestic voice calls Unlimited
    Off-Net Services of domestic voice calls RM 0.09 per minute
    On-Net Services of domestic SMS Unlimited
    Off-Net Services of domestic SMS RM 0.09 per SMS
    Special Offer Unlimited FT5G Data until 31st July 2022

    6.2 There will be no charges for the Yes FT5G Discover SIM Pack during the Programme Period.

    6.3 Each Eligible Subscriber is entitled to register one (1) Yes FT5G Discover SIM Pack only provided that the Eligible Subscriber does not have, in aggregate, more than five (5) prepaid service accounts with Yes.

    6.4 Upon receipt of the SIM Card, the Eligible Subscriber is required to perform a one-time activation of the SIM Card within a period of thirty (30) days from the date of receipt of the SIM Card, failing which the SIM Card can no longer be activated and no replacement SIM Card will be provided.

    6.5 A Subscriber of the Yes FT5G Discover SIM Pack may enjoy the service offerings under the 5G network until further notice; thereafter, the service offerings will be on a 4G network. Such Subscriber may also purchase the FT5G Data Add-On as specified in Clause 6 of the Yes First To 5G Campaign Terms and Conditions or the Kasi Up Turbo 5GB Prepaid LTE Data Add-On as specified in the Kasi Up Unlimited and Kasi Up Turbo 5GB Prepaid LTE Data Add-On Promotion Terms and Conditions.

    6.6 Please take note that certain areas may not be within 5G network coverage. In such instance, a Subscriber of the Yes FT5G Discover SIM Pack will continue to enjoy uninterrupted 4G connectivity on our Yes network.

    6.7 The 5G internet speed on the Yes FT5G Discover SIM Pack fully depends on the 5G network coverage in such area.

    6.8 The 5G-enabled SIM Card can only be used on certain types of smartphones. As such, please visit https://site.yes.my/supported-devices to determine which of the smartphones can support the 5G-enabled SIM Card.

    6.9 The unlimited On-Net Services are exclusive for Your use in Malaysia only and applicable for communications between person-to-person personal use and not commercial use. Therefore, conference calling, re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, continuously call forwarding, auto-dialling, machine-to-machine communication (including by using Your SIM Card in any other devices), Cellular Trunking Units (CTUs), or any other activities are considered non-standard usage and is therefore prohibited.

    6.10 Charges & SST

    6.10.1 Save as expressly provided herein, there will be no charges imposed on Eligible Subscriber use of domestic On-Net Services. However, the following charges will be imposed on Eligible Subscriber’s use of domestic Off-Net Services:-

    Type of Off Net Services Rates (RM) Charging Block
    (in seconds)
    Voice Calls RM 0.09 / minute 30
    SMS RM 0.09/SMS –


    6.10.2 Charges will be imposed on Eligible Subscriber’s use of all IDD Service in accordance with the voice calls and SMS rates published @ https://site.yes.my/roaming

    6.10.3 For clarity, charges will apply for voice calls to special and toll free numbers, including but not limited to those numbers listed below:-

    Destination Prefix Rates (RM) Charging Block (in seconds)
    Freephone 1800 FREE 30
    Toll Free 1300 0.09/min 30
    TM Customer Careline 100 2.00/call Flat Rate/Per Call
    General Emergency Service 999 / 112 FREE 30
    TM Directory Enquiry 103 2.00/call Flat Rate/Per Call
    Electricity Fault Reporting 15454 0.15/min 30
    Pengurusan Air Selangor 15300 0.15/min 30
    Syarikat Air Melaka 15800 0.15/min 30
    Talian Nur 15999 FREE 30
    Time Announcement 1051 0.10/min 30
  7. Limitation of Liability.
    YTLC shall not be liable for any loss or damage (including without limitation loss of use, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Programme.
  8. Laws.
    This Programme shall in all respect be governed by the laws of Malaysia.
  9. Modifications.
    YTLC reserves the right to, at any time, add to, delete, vary or amend the terms and conditions herein or change or modify any aspect of this Programme, in whole or in part at any time and from time to time and at its sole discretion without notice and without liability to the Eligible Subscribers or any other party. Without prejudice to the aforesaid, YTLC reserves the right to cancel, terminate or suspend this Programme at any time before or during the Programme Period with notice but without any liability or compensation whatsoever.