Last updated: 5th January 2024
- Yes Reload.
Yes Reload. The purchase and/or use of Yes Reload is subject to these Yes Reload Terms and Conditions and all other applicable terms and conditions relating to the provision of prepaid service found @ www.yes.my/tnc (collectively referred to as the “Prepaid T&Cs”). By Your purchase and/or use of the Yes Reload, You acknowledge that You have read and understood the Prepaid T&Cs and agree that they are binding between You and YTL Communications Sdn Bhd (Company No.200701035605 (793634-V))
- Conflict between the Terms and Conditions .
In the event of any conflict between these Yes Reload Terms and Conditions and any other applicable terms and conditions relating to the provision of prepaid service found @ www.yes.my/tnc, these Yes Reload Terms and Conditions shall prevail to the extent of any such inconsistency. For clarity, words in capital not defined herein shall have the same meaning ascribed to in the Prepaid Service Terms and Conditions found @ www.yes.my/tnc.
- Yes Reload.
You may purchase any of the Yes Reload denomination as more specifically listed in Column (A) of the table below. Upon Your successful purchase and activation of the Yes Reload, the corresponding Yes Credits stated in Column (B) of the table below will be credited into Your Prepaid Service account:
Yes Reload Denomination
Account Validity Period
RM2 RM2 4 days RM5 RM5 10 days RM10 RM10 20 days RM15 RM15 30 days RM20 RM20 40 days RM30 RM30 60 days RM40 RM40 80 days RM50 RM50 100 days RM100 RM100 200 days
- Account Validity Period.
4.1 The Account Validity Period of Your Prepaid Service account stated in Column (C) of the table above is based on the Yes Reload denomination purchased by You and shall be effective on the date of purchase of the Yes Reload denomination.
4.2 If You purchase multiple Yes Reload, Your Account Validity Period will be extended accordingly based on the last Yes Reload successful purchase date. For example, if Your Account Validity Period ends on 30 September 2020, and on 25 September 2020 You had purchased a Yes Reload and again on 28 September 2020, You had purchased another Yes Reload, in such instance, Your Account Validity Period will be extended to 27 October 2020 based on the Yes Reload purchased by You on 28 September 2020.
- Use of Yes Credits for Airtime and Internet Data.
5.1 During the Account Validity Period, You may:
(a) use the airtime in Yes Credits to make voice calls and send SMS. In such instance, We will deduct from the Yes Credits available in Your Prepaid Service account an amount equivalent to the value of airtime used by You to make such voice calls and send SMS based on the applicable rates. Please refer to www.yes.my on the applicable voice calls and SMS rates.
(b) use the Yes Credits to purchase any of the Prepaid Data Add-On. Please refer to the Prepaid Data Add-On Terms and Conditions @ www.yes.my/tnc/products on the Prepaid Data Add-On rate offerings.
These Yes Reload Terms and Conditions shall be governed by the laws of Malaysia.
- Right to change.
Yes reserves the right to change, modify and/or amend these terms at any time. A modification, change and/or amendment to these terms will be deemed to be effective upon a notice being placed upon Yes official website or sent digitally to all affected Yes Subscribers.