Yes First To 5G Campaign Terms and Conditions

Last updated 30th September 2022

  1. The Campaign.
    The Yes First To 5G Campaign (“Campaign”) is a campaign organised by YTL Communications Sdn Bhd (Company No.200701035605(793634-V)) (“YTLC”). Under this Campaign, a person who subscribes to a Yes Postpaid FT5G Service Plan (as defined below) or a Yes Prepaid FT5G Service Plan (as defined below) may enjoy unlimited internet data on 5G network (“5G Service”) for a period commencing from the date of subscription of the Yes FT5G Service Plan until further notice, subject to the terms and conditions hereinafter appearing.
  2. Eligibility.
    2.1 The following postpaid plans (each a “Yes Postpaid FT5G Service Plan”) are offered under this Campaign:2.1.1 Yes Postpaid FT5G RM99 Service Plan; and
    2.1.2 Yes Postpaid FT5G RM49 Service Plan.

    2.2 The following prepaid plans (each a “Yes Prepaid FT5G Service Plan”) are offered under this Campaign:

    2.2.1 Yes Prepaid FT5G RM30 Service Plan;

    2.3 Any person who is:

    2.3.1 eighteen (18) years and above may subscribe to the Yes Postpaid FT5G RM99 Service Plan or Yes Postpaid FT5G RM49 Service Plan;
    2.3.1 twelve (12) years and above may subscribe to the Yes Prepaid FT5G RM30 Service Plan provided he/she must not have, in aggregate, more than five (5) prepaid accounts with Yes.

  3. Applicable Terms & Conditions:
    Subject only to the variations as expressly set out herein (“Campaign T&Cs“), all other terms and conditions incorporated in the Postpaid Service Terms and Conditions, Prepaid Service Terms and Conditions, Yes Kasi Up Refer & Earn Programme Terms and Conditions and Kasi Up Turbo 5GB Prepaid LTE Data Add-On Promotion Terms and Conditions available at www.yes.my/tnc shall remain valid and be applicable to the Promotion (hereinafter collectively referred to as the “General Applicable Terms and Conditions“). In the event of any inconsistency between the General applicable Terms and Conditions and these Campaign T&Cs, these Campaign T&Cs shall prevail to the extent of any such inconsistency.
  4. Campaign Period.
    The Campaign will commence on 15th December 2021, 12:00 a.m. until further notice (“Campaign Period”).
  5. Service Offerings.
    5.1 The service offerings under the Yes Postpaid FT5G Service Plans are as stated below:

    Plan Name Yes Postpaid FT5G RM49 Service Plan Yes Postpaid FT5G RM99 Service Plan
    Monthly Commitment Fee RM49
    (RM51.94 including SST)    		 RM99
    (RM104.94 including SST)
    Data Capacity Allocation 100GB
    (4G LTE Data)    		 250GB
    (4G LTE Data)
    *Device Type – You may refer to www.yes.my for more information
    Contract Period – 24 months from the date of subscription
    On-Net Services of domestic voice calls Unlimited Unlimited
    Off-Net Services of domestic voice calls Unlimited Unlimited
    On-Net Services of domestic SMS Unlimited Unlimited
    Off-Net Services of domestic SMS RM 0.09 per SMS RM 0.09 per SMS
    Device Price – You may refer to www.yes.my for more information
    Plan Advance Payment RM49
    (rebated in the first 2 months)    		 RM99
    (rebated in the first 2 months)
    Device Upfront Payment – You may refer to www.yes.my for more information
    Total Payment Upon Registration (consisting of the Plan Advance Payment and/or the Device Upfront Payment) RM49
    (RM51.94 including SST)    		 You may refer to www.yes.my for more information

    * The Yes Postpaid FT5G RM99 Service Plan is a bundled plan consisting of one (1) SIM Card and smartphone. Please refer to Our product page @ www.yes.my on the types of smartphone packages available for subscription.

    5.2 Yes Prepaid FT5G Service Plan

    Plan Name Yes Prepaid FT5G RM30 Service Plan
    Price RM30
    (SST Included)
    Internet Data Unlimited 4G LTE Data
    (up to 7Mbps), hotspot 9GB LTE data
    Account Validity Period 60 days (from the date of activation of the SIM Card)
    Service Validity Period 30 days (from the date of activation of the SIM Card)
    On-Net Services of domestic voice calls Unlimited
    Off-Net Services of domestic voice calls Unlimited
    On-Net Services of domestic SMS Unlimited
    Off-Net Services of domestic SMS RM 0.09 per SMS
    Special Offer Unlimited FT5G Data until further notice

    5.3 If You subscribe to the Yes Postpaid FT5G RM49 Service Plan or Yes Prepaid FT5G RM30 Service Plan, You are required to perform a one-time activation of the SIM Card within thirty (30) days from the date You receipt he SIM Card. Failing to do so will result in automatic SIM Card expiration and Your Service account shall be terminated accordingly. In such instance, any payment made by You, including the Commitment Fee and any deposits paid, shall be automatically forfeited and no refund shall be made to You.

    5.4 If You subscribe to Our Yes Postpaid FT5G RM99 Service Plan, You shall perform a one-time activation of the SIM Card within seven (7) days from the date You receipt the SIM Card under the Yes Postpaid FT5G RM99 Service Plan. The SIM Card automatically activates if You have not activated Your SIM Card within the said seven (7) days.

    5.5 You may enjoy the service offerings under the 5G network until further notice; thereafter, the service offerings will be on a 4G network. In relation to the Yes Prepaid FT5G Service Plan, You may purchase the FT5G Data Add-On as specified in clause 6 below or the Kasi Up Turbo 5GB Prepaid LTE Data Add-On as specified in the Kasi Up Unlimited and Kasi Up Turbo 5GB Prepaid LTE Data Add-On Promotion Terms and Conditions.

    5.6 Please take note that certain areas may not be under 5G network coverage. In such instance, You will continue to enjoy uninterrupted 4G connectivity on our Yes network.

    5.7 The 5G internet speed on any of the Yes Postpaid FT5G Service Plans or Yes Prepaid FT5G Service Plans fully depends on the 5G network coverage in such area.

    5.8 The 5G SIM Card can only be used on certain types of smartphones. As such, please visit https://site.yes.my/supported-devices to determine which of the smartphones can support the 5G SIM Card.

    5.9 Please take note that even though Your Service account is suspended during the Contract Period, You shall continue to pay the Monthly Commitment Fee reflected in Your Bill.

    5.10 The unlimited voice call or SMS services are exclusive for Your use in Malaysia only and applicable for communications between person-to-person personal use and not commercial use. Therefore, conference calling, re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, continuously call forwarding, auto-dialling, machine-to-machine communication (including by using Your SIM Card in any other devices), Cellular Trunking Units (CTUs), or any other activities are considered non-standard usage and is therefore prohibited.

  6. FT5G Data Add-Ons
    6.1 If You have purchased a Yes Prepaid FT5G Service Plan, You may at any time purchase a FT5G RM30 Unlimited Data Add-On or a FT5G RM49 100GB Data Add-On (each a “FT5G Data Add-On”) provided that You are within the Account Validity Period. For further details on the service offerings under the FT5G Data Add-On, please refer to clause 6.2 below.

    6.2 The service offerings under the FT5G Data Add-Ons are described below:

    Promo Description Price Data Capacity* Data Add-On Validity Period Account Validity Period** On-Net Services of domestic voice calls Off-Net Services of domestic voice calls On-Net Services of domestic SMS Off-Net Services of domestic SMS
    FT5G RM30 Unlimited RM30 Unlimited 4G LTE Data* (up to 7Mbps speed), hotspot 9GB LTE data 30 days from the purchase date 60 days from the purchase date Unlimited
    ***    		 Unlimited
    ***    		 Unlimited
    ***    		 RM0.09
    FT5G RM49 100GB RM49 100GB 4G LTE Data* (with hotspot) 30 days from the purchase date 98 days from the purchase date Unlimited
    ***    		 Unlimited
    ***    		 Unlimited
    ***    		 Unlimited
    ***

    *Video streaming is based on standard definition quality
    **Applicable for purchase by any mode other than by use of the Yes Credit. If You purchase using Yes Credit, Your existing Account Validity Period will remain the same.
    *** Subject to clause 5.10

    6.3 FT5G Data Add-On is only available for purchase until further notice if You have subscribed to Our Yes Prepaid FT5G Service Plan. Thereafter, and provided that the Data Add-on validity period has not expired, You may subscribe to any of the Data Add-On which is made available by Us for Your purchase.

  7. Limitation of Liability.
    YTLC shall not be liable for any loss or damage (including without limitation loss of use, loss of income, profits or goodwill, direct, indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Yes First To 5G Campaign.
  8. Laws.
    This Yes First To 5G Campaign shall in all respect be governed by the laws of Malaysia.
  9. Modifications.
    YTLC reserves the right to, at any time, add to, delete, vary or amend the terms and conditions herein or change or modify any aspect of this Yes First To 5G Campaign, in whole or in part at any time and from time to time and at its sole discretion without notice and without liability to You or any other party. Without prejudice to the aforesaid, YTLC reserves the right to cancel, terminate or suspend this Yes First To 5G Campaign at any time before or during the Campaign Period with notice but without any liability or compensation whatsoever.