Yes First To 5G Campaign Terms and Conditions

* Data Usage and Speed are subject to relevant 5G or 4G coverage 
** The Yes Postpaid FT5G RM99 Service Plan is a bundled plan consisting of one (1) SIM Card and smartphone. Please refer to Our product page @ www.yes.my on the types of smartphone packages available for subscription.
*** Effective 22nd October 2022, RM200 Foreigner deposit will no longer be applicable for Non-Malaysians registration under Yes Postpaid SIM Plan.

5.2 Yes Prepaid FT5G Service Plan;

*Data Usage and Speed are subject to relevant 5G or 4G coverage.

5.3 If You subscribe to the Yes Postpaid FT5G RM49 Service Plan or Yes Prepaid FT5G RM30 Service Plan, You are required to perform a one-time activation of the SIM Card within thirty (30) days from the date You receipt he SIM Card. Failing to do so will result in automatic SIM Card expiration and Your Service account shall be terminated accordingly. In such instance, any payment made by You, including the Commitment Fee and any deposits paid, shall be automatically forfeited and no refund shall be made to You.
5.4 If You subscribe to Our Yes Postpaid FT5G RM99 Service Plan, You shall perform a one-time activation of the SIM Card within seven (7) days from the date You receipt the SIM Card under the Yes Postpaid FT5G RM99 Service Plan. The SIM Card automatically activates if You have not activated Your SIM Card within the said seven (7) days.
5.5 You may enjoy the service offerings with Uncapped 4G/5G speed (Data Usage and Speed are subject to relevant 5G or 4G coverage). In relation to the Yes Prepaid FT5G Service Plan, You may purchase the FT5G Data Add-On as specified in clause 6 below.
5.6 Please take note that certain areas may not be under 5G network coverage. In such instance, You will continue to enjoy uninterrupted 4G connectivity on our Yes network.
5.7 The 5G internet speed on any of the Yes Postpaid FT5G Service Plans or Yes Prepaid FT5G Service Plans fully depends on the 5G network coverage in such area.
5.8 The 5G Yes SIM can only be used on certain types of smartphones. As such, please visit www.yes.my/supported-devices to determine which of the smartphones can support the 5G Yes SIM or www.yes.my/e-sim for Yes eSIM.
5.9 Please take note that even though Your Service account is suspended during the Contract Period, You shall continue to pay the Monthly Commitment Fee reflected in Your Bill.
5.10 The unlimited voice call or SMS services are exclusive for Your use in Malaysia only and applicable for communications between person-to-person personal use and not commercial use. Therefore, conference calling, re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, continuously call forwarding, auto-dialling, machine-to-machine communication (including by using Your Yes SIM in any other devices), Cellular Trunking Units (CTUs), or any other activities are considered non-standard usage and is therefore prohibited.
5.11 In the event an Eligible Subscriber commits a breach of the Promo Terms and Conditions (“ Defaulter”), YTLC reserves the right to throttle the Defaulter’s use of the Service to 256Kbps without prior notice to the Defaulter. A Defaulter will need to subscribe to the “Unthrottle Me Data Add-On” via MyYes app to continue enjoying the Service at unthrottled speed.

*Video streaming is based on standard definition quality.
**Applicable for purchase by any mode other than by use of the Yes Credit. If You purchase using Yes Credit, Your existing Account Validity Period will remain the same.
*** Subject to clause 5.10
****Data Usage and Speed are subject to relevant 5G or 4G coverage.

6.3 FT5G Data Add-On is only available for purchase until further notice if You have subscribed to Our Yes Prepaid FT5G Service Plan. Thereafter, and provided that the Data Add-on validity period has not expired, You may subscribe to any of the Data Add-On which is made available by Us for Your purchase.