• Yes | First to 5G
  • Peribadi
  • Bisnes
  • Pembelajaran
BMBahasa Malaysia
  • English
  • Bahasa Malaysia
Yes | First to 5G
  • Shop
      • Pelan Mudah Alih
      • Pelan Prabayar
      • Pelan Pascabayar
      • Tambahan Data & Hotspot
      • Juara 5G
      • Wireless Fibre 5G
      • Device-only Plan
      • Bundle Plan
      • Pelan Peranti
      • Infinite+
      • Jalur Lebar
      • Jalur Lebar Kediaman
      • Jalur Lebar On-the-go
      • Pelanggan Sedia Ada
      • Cara: Dapatkan Databack
  • Infinite+
  • Wireless Fibre 5G
  • Liputan
  • Kekalkan Nombor Telefon Anda
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Emel Kami
      • Facebook Messenger
      • Lokasi Kedai
  • Solusi Bisnes
      • Akses Internet
      • Yes Soho
      • Yes DIA
      • Rangkaian Peribadi
      • Talian Pajak Berdedikasi Yes
      • Yes 4G VPN
      • Komunikasi Suara
      • Yes SIPconnect
      • Sistem Telefoni Bisnes
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
Mari Mulakan

Juara 5G

  • Juara 5G
  • Pelan FT5G Yes Prabayar
  • Pelan FT5G Yes Pascabayar
  • Peranti 5G
  • Pertukaran Pelan 4G ke FT5G
  • YES FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Program Pelan Perkhidmatan Pascabayar Yes Infinite+
  • Program Pelan Perkhidmatan Pascabayar Yes Infinite
  • Pelan Perkhidmatan Talian Tambahan Infinite
  • Pertukaran Pelan Ke Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Pelan Perkhidmatan Bundel Jalur Lebar Wayarles Yes
  • Pelan Perkhidmatan Jalur Lebar Wayarles Yes

Pelan

Pelan Pascabayar
  • Program Internet PERCUMA Enam (6) bulan Pascabayar Kasi Up
  • Pelan Perkhidmatan Pascabayar Kasi Up
  • Data Tambahan untuk Pascabayar Yes
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
    • Pascabayar Add-On Hotspot
Pelan Prabayar
  • Yes Travellers SIM Prepaid Plan
  • Pek Permulaan YES 4G LTE Prabayar
  • Pelan Prabayar Yes LTE OKU
  • Pelan Prabayar Kasi Up LTE SIM
  • Data Tambahan untuk Prabayar Yes
    • Tambah Nilai
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Data Tambahan Prabayar
    • Hotspot Add-On Prabayar
    • Kasi Up Unlimited dan Kasi Up Turbo 5GB
Jalur Lebar
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home
Jaringan Prihatin
  • Pelan Pascabayar YES Jaringan Prihatin
  • YES Prihatin x Ganjaran Pulangan Tunai Shopee
  • Pelan YES Jaringan Prihatin
  • Pembatalan Subsidi Jaringan Prihatin
  • Penukaran Pelan & Penyedia Perkhidmatan
  • Pendaftaran & Penebusan
  • Kelayakan
  • Soalan Lazim – Umum

Kempen / Promosi

  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • YES FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Promosi Pakej Yes Remaja Keluarga Malaysia
  • Kempen Sambungan SIM Percuma Belajar Dari Rumah
  • Kempen Pengekalan Telefon Percuma Belajar Dari Rumah
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x SIM Percuma Frog
Promosi Yes Shopee
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Promosi Pelan SIM Prabayar Yes Kasi Up x Shopee
  • Pelan Prabayar Bundel SIM Kasi Up LTE

General

Tentang Yes
  • ID Yes, Nombor Yes & Kata Laluan
  • Soalan Lazim Umum
Bil & Kaedah Tambah Nilai
  • AutoPay
  • Banking Channels – JomPAY
  • Internet Banking
  • e-Wallet
  • Pembayaran Atas Talian Yes
Roaming & IDD
  • Perkhidmatan Dial Terus Antarabangsa (IDD)
  • Data Roaming
  • Perkhidmatan Perayauan Antarabangsa (Pascabayar)
Peranti Yes
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • Mengenai Pengecasan dan Penggunaan Telefon Pintar Yes
  • Waranti dan Penggantian
YesCare
  • YesCare
Kedai Atas Talian Yes
  • Pengiriman dan Penghantaran
  • Pembelian

Inisiatif Belajar Dari Rumah

  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES
  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES untuk Institusi Pelajaran Tinggi

Cara Untuk Mengaktifkan SIM Baru Yes

  • Cara Untuk Mengaktifkan SIM Baru YES

Perusahaan

  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service
  • YES Terragraph Plan
  • YES DIA (Akses Internet berdedikasi)
  • YES Broadband (Jalur Lebar)
  • YES DLL (Talian Pajakan Berdedikasi)

Rujuk dan Jana

  • Rujuk & Jana

Bertukar Ke Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Pertukaran Talian Ke Yes

Databack

  • Promosi Baucar Yes Databack x Shopee

MCMC Anti Scam

  • MCMC Anti Scam
  • Home
  • Docs
  • Soalan Lazim
  • Kempen / Promosi

NUTP Huddle XS Bundle Plan

  1. What does the NUTP Huddle XS Bundle Plan consist of?
    The NUTP Huddle XS Bundle Plan consists of:- 
    (a) a SIM Card; and
    (b) one (1) unit of Huddle XS device (“Device”). 
  2. Who is eligible to subscribe to the NUTP Huddle XS Bundle Plan?

    Individuals who are registered members of the National Union of the Teaching Profession Malaysia is eligible to subscribe to the NUTP Huddle XS Bundle Plan (“Eligible Subscriber”).

  3. How do I know that I am an Eligible Subscriber?
    Please visit http://www.nutp.org.my/ to determine whether you are an Eligible Subscriber. 
  4. Can an Eligible Subscriber subscribe to more than one NUTP Huddle XS Bundle Plan?
    No, an Eligible Subscriber is entitled to register for one (1) NUTP Huddle XS Bundle Plan per NRIC provided that the Eligible Subscriber does not have, in aggregate, more than six (6) postpaid accounts with YES.
  5. What happens after an Eligible Subscriber has submitted the Application for NUTP Huddle XS Bundle Plan?
    Upon receipt of your Application, we will verify if you are eligible (see FAQ No.2 and FAQ No. 4 for the eligibility criteria) and we will send you an e-mail to inform you whether your Application is successful. If your Application is successful, the SIM Card and Device will be delivered to the address you provided in the Application.    
  6. Is there any deposit, fees or charges payable during the registration of the NUTP Huddle XS Bundle Plan?
    There is no deposit, fee or charges payable during the registration of the NUTP Huddle XS Bundle Plan
  7. What is the service offerings under the NUTP Huddle XS Bundle Plan?  
    The service offerings under the NUTP Huddle XS Bundle Plan are Data Capacity Allocation of 50GB 4G LTE data for each Billing Cycle and a Device. Please take note that the Data Capacity Allocation will be refreshed on a monthly basis at the start of the Eligible Subscriber relevant Billing Cycle. 
  8. Is there any Commitment Fee payable by the Eligible Subscriber for subscription of this NUTP Huddle XS Plan?
    Yes, a monthly commitment fee of RM 30 (excluding SST) (“Commitment Fee”) is payable by the Eligible Subscriber during subscription of the NUTP Huddle XS Plan. 
  9. Is an Eligible Subscriber be entitled to carry forward any unutilised balance of the internet data from a calendar month to any succeeding month/(s)?
    No, at the end on each Billing Cycle, any unutilised internet data will be forfeited and cannot be carried forward to any succeeding month/(s). 
  10. How can an Eligible Subscriber apply for this NUTP Huddle XS Plan?
    An Eligible Subscriber can apply for the NUTP Huddle XS Plan through the MyYes app or YES Online Store.
  11. Is an Eligible Subscriber bound by any Contract Period if he/she subscribes to the NUTP Huddle XS Bundle Plan?

    Yes, an Eligible Subscriber is bound by a Contract Period of 12 months through his/her subscription of the NUTP Huddle XS Bundle Plan..

    Any unutilised data after the expiry of your account shall be forfeited. 

  12. I have successfully subscribed to the NUTP Huddle XS Bundle Plan, how do I check my delivery status? 
    You may check your delivery status based on the tracking number forwarded to you by way of e-mail by keying in the tracking number on www.yes.my/TrackOrder.
  13. How do I activate my NUTP Huddle XS Bundle Plan SIM Card?
    (i)    Download the MyYes app.
    (ii)    On the login page, press “New User”.
    (iii)    Press “Activate SIM” button and follow the self-activation steps on the screen.
    (iv)    Once your activation is successful, you can now login to your account using your phone number and the password sent to your email. You can also login using the TAC method if you can’t find your password.
  14. Why do I need to provide my MyKad information and perform facial recognition during SIM activation?
    In accordance with the guidelines imposed by the government, we are required to confirm that all subscribers are genuine and there is no fraud involved.
  15. Do I need to continue with payment of the Commitment Fee if my NUTP Huddle XS account is suspended during the Contract Period?
    Yes. In the event that you subscriber to the  NUTP Huddle XS Plan with a Contract Period, and in the event such Service account is suspended, You are still bound to pay the Commitment Fee for each of the Billing Cycle.
  16. Is there any specific period to activate the NUTP Huddle XS Bundle Plan?
    An Eligible Subscriber shall activate the NUTP Huddle XS Bundle Plan via YES self-registration application (“eKYC”) within a period of six (6) months from the date of issuance of SIM Card by YTLC failing which the SIM Card can no longer be activated and no replacement will be provided. 
  17. Can Eligible Subscriber unsubscribe the NUTP Huddle XS Plan upon successful subscription of the same?
    No, an Eligible Subscriber cannot unsubscribe the NUTP Huddle XS Plan once he/she had successfully subscribed to the same.
  18. What if I have any other questions which are not addressed in this FAQ?

    You may  send an email to yescare@yes.my or get the MyYes app and manage your account  with our Selfcare app.

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Pelan & Perhargaan

  • Pelan Prabayar
  • Pelan Pascabayar
  • Pelan Percuma
  • Tambahan Data & Hotspot
  • Jalur Lebar On-the-go
  • Jalur Lebar Kediaman

Tinjau

  • Kekalkan Nombor Telefon Anda
  • Cara: Dapatkan Databack
  • Usahasama Strategik
  • Perayauan

Peralatan

  • Manual Peranti
  • Liputan
  • Ujian Kelajuan

Info Syarikat

  • Tentang Kami
  • Terma & Syarat
  • Polisi Data Peribadi

Bantuan

  • Soalan Lazim
  • Tanya Sofia
  • Emel Kami
  • Facebook Messenger
  • Kunjungi Kami

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