• Yes | First to 5G
  • Peribadi
  • Bisnes
  • Pembelajaran
BMBahasa Malaysia
  • English
  • Bahasa Malaysia
Yes | First to 5G
  • Shop
      • Pelan Mudah Alih
      • Pelan Prabayar
      • Pelan Pascabayar
      • Tambahan Data & Hotspot
      • Juara 5G
      • Wireless Fibre 5G
      • Device-only Plan
      • Bundle Plan
      • Pelan Peranti
      • Infinite+
      • Jalur Lebar
      • Jalur Lebar Kediaman
      • Jalur Lebar On-the-go
      • Pelanggan Sedia Ada
      • Cara: Dapatkan Databack
  • Infinite+
  • Wireless Fibre 5G
  • Liputan
  • Kekalkan Nombor Telefon Anda
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Emel Kami
      • Facebook Messenger
      • Lokasi Kedai
  • Solusi Bisnes
      • Akses Internet
      • Yes Biz Wireless Fibre 5G
      • Yes DIA
      • Rangkaian Peribadi
      • Talian Pajak Berdedikasi Yes
      • Yes 4G VPN
      • Komunikasi Suara
      • Yes SIPconnect
      • Sistem Telefoni Bisnes
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Talk to Us
Mari Mulakan

Juara 5G

  • Juara 5G
  • Pelan FT5G Yes Prabayar
  • Pelan FT5G Yes Pascabayar
  • Peranti 5G
  • Pertukaran Pelan 4G ke FT5G
  • YES FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Program Pelan Perkhidmatan Pascabayar Yes Infinite+
  • Program Pelan Perkhidmatan Pascabayar Yes Infinite
  • Pelan Perkhidmatan Talian Tambahan Infinite
  • Pertukaran Pelan Ke Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Pelan Perkhidmatan Bundel Jalur Lebar Wayarles Yes
  • Pelan Perkhidmatan Jalur Lebar Wayarles Yes

Pelan

Pelan Pascabayar
  • Program Internet PERCUMA Enam (6) bulan Pascabayar Kasi Up
  • Pelan Perkhidmatan Pascabayar Kasi Up
  • Data Tambahan untuk Pascabayar Yes
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
    • Pascabayar Add-On Hotspot
Pelan Prabayar
  • Yes Travellers SIM Prepaid Plan
  • Pek Permulaan YES 4G LTE Prabayar
  • Pelan Prabayar Yes LTE OKU
  • Pelan Prabayar Kasi Up LTE SIM
  • Data Tambahan untuk Prabayar Yes
    • Tambah Nilai
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Data Tambahan Prabayar
    • Hotspot Add-On Prabayar
    • Kasi Up Unlimited dan Kasi Up Turbo 5GB
Jalur Lebar
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home

Kempen / Promosi

  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Promosi Pakej Yes Remaja Keluarga Malaysia
  • Kempen Sambungan SIM Percuma Belajar Dari Rumah
  • Kempen Pengekalan Telefon Percuma Belajar Dari Rumah
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x SIM Percuma Frog
Promosi Yes Shopee
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Promosi Pelan SIM Prabayar Yes Kasi Up x Shopee
  • Pelan Prabayar Bundel SIM Kasi Up LTE

General

Tentang Yes
  • ID Yes, Nombor Yes & Kata Laluan
  • Soalan Lazim Umum
Bil & Kaedah Tambah Nilai
  • AutoPay
  • Banking Channels – JomPAY
  • Internet Banking
  • e-Wallet
  • Pembayaran Atas Talian Yes
Roaming & IDD
  • Perkhidmatan Dial Terus Antarabangsa (IDD)
  • Data Roaming
  • Perkhidmatan Perayauan Antarabangsa (Pascabayar)
Peranti Yes
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • Mengenai Pengecasan dan Penggunaan Telefon Pintar Yes
  • Waranti dan Penggantian
YesCare
  • YesCare
Kedai Atas Talian Yes
  • Pengiriman dan Penghantaran
  • Pembelian

Inisiatif Belajar Dari Rumah

  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES
  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES untuk Institusi Pelajaran Tinggi

Cara Untuk Mengaktifkan SIM Baru Yes

  • Cara Untuk Mengaktifkan SIM Baru YES

Perusahaan

  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service
  • YES Terragraph Plan
  • YES DIA (Akses Internet berdedikasi)
  • YES Broadband (Jalur Lebar)
  • YES DLL (Talian Pajakan Berdedikasi)

Rujuk dan Jana

  • Rujuk & Jana

Bertukar Ke Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Pertukaran Talian Ke Yes

Databack

  • Promosi Baucar Yes Databack x Shopee

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

Jaringan Prihatin
  • Soalan Lazim – Umum
  • Kelayakan
  • Pendaftaran & Penebusan
  • Penukaran Pelan & Penyedia Perkhidmatan
  • Pembatalan Subsidi Jaringan Prihatin
  • Pelan Yes Jaringan Prihatin
  • Yes Prihatin x Ganjaran Pulangan Tunai Shopee
  • Pelan Pascabayar Yes Jaringan Prihatin
  • Home
  • Docs
  • Soalan Lazim
  • Pelan
  • Pelan Prabayar
  • Yes Travellers SIM Prepaid Plan

Yes Travellers SIM Prepaid Plan

  1. What are the offerings under the Yes Travellers SIM Prepaid Plan?
    Yes Travellers SIM Prepaid Plan comes with a free Yes Travellers SIM Card with preloaded 10GB Internet Data, unlimited On-Net Services domestic voice calls and SMS, and ten (10) minutes free
    Off-Net Services domestic voice call, which has a twenty-four (24) hours Service Validity Period and seven (7) days Account Validity Period. Upon Yes Travellers SIM card activation, discount Vouchers will be available for redemption using MyYes App for availing discounts at selected restaurants or merchants. *Terms and conditions apply.
  2. Are there any other charges payable to YTL Communications Sdn Bhd on the purchase of the Yes
    Travellers SIM Prepaid Plan?
    There is no charges payable on the Yes Travellers SIM Prepaid Plan.
  3. How many Yes Travellers SIM Prepaid Plans can I register?
    A Yes Travellers SIM Card may be provided to a Traveller by one of Yes Partners and each Traveller must not have in aggregate, more than five (5) prepaid accounts with Yes. *Terms and conditions apply.
  4. Can I still use the Yes Travellers SIM Prepaid Plan without registering my particulars with YTL
    Communications Sdn Bhd?
    In accordance with the law, all customers of prepaid services are required to register their relevant
    particulars with their respective service providers.
  5. When can I use the preloaded 10GB Internet Data in the Yes Travellers SIM Prepaid Plan?
    You may use the preloaded 10GB Internet Data in the Yes Travellers SIM Prepaid Plan upon successful activation of your Yes Travellers SIM Card. To activate your Yes Travellers SIM Card, please download MyYes App from Android Play Store, Apple App Store or Huawei AppGallery. After downloading MyYes App, you may activate your Yes Travellers SIM card by following SIM activation steps.
  6. Does the 10GB Internet Data have an expiry date?
    Yes, it does. It is valid for a period of twenty-four (24) hours only from the time of successful activation of the Yes Travellers SIM Prepaid Plan.
  7. What happens to any unused Data under the 10GB Internet Data upon expiry of the Service
    Validity Period?
    Any unused Data after the expiry of the Service Validity Period shall be automatically forfeited, and no refund/compensation shall be made to You.
  8. Can I purchase any Prepaid Data Add-Ons before expiry of my Account Validity Period?
    Yes, you can purchase Yes Travellers SIM Prepaid Plan Data Add-Ons via MyYes App only.
  9. How long will my Yes Travellers SIM Prepaid Plan account stay active from the date of activation
    of the Yes Travellers SIM Card?
    Your Yes Travellers SIM Prepaid Plan will have a period of twenty-four (24) hours Service Validity Period from the time of Yes Travellers SIM card activation. The offerings under Your Yes Travellers SIM Prepaid Plan will only be valid and usable within the Service Validity Period. Upon the expiry of
    the Service Validity Period, you will not be able to make any Off-Net Services calls, send Off-Net Services SMS, and surf the internet (save for the Free Basic Internet). However, you will still be able
    to make and receive On-Net Services domestic voice calls, send and receive On-Net domestic SMS, receive Off-Net Services domestic voice calls and domestic SMS, and make emergency calls during the Account Validity Period. If you wish to continue making calls, sending SMS, or surfing the internet, You may purchase the available Add-Ons offered under Yes Travellers SIM Prepaid Plan within the seven (7) Days Account Validity Period from the date of Yes Travellers SIM Card activation
    via MyYes App.
  10. Will there be any charges imposed when I call other Yes numbers?
    All calls made to Yes numbers (On-Net Services domestic voice calls) are free.
  11. Will there be any charges imposed when I call numbers on other networks?
    Yes, during the Service Validity Period, save for the preloaded first 10 minutes, all calls to other service provider networks are subjected to a standard rate. You may purchase the available Yes Travellers SIM Prepaid Plan Add-Ons via MyYes App to enjoy more service offerings.
  12. How do I redeem the Vouchers?
    Once you activated your Yes Travellers SIM card, you can select three (3) discount Vouchers which you can redeem by using MyYes App under the “Rewards” tab to enjoy discounts at selected restaurants or merchants. You may download MyYes App from Android Play Store, Apple App Store or Huawei AppGallery.
    To redeem the Voucher:
    i. Download MyYes App, log into MyYes App
    ii. Click on “Rewards” for available restaurants or merchants Vouchers
    iii. Click on the Voucher and the description of the Voucher will be shown
    iv. Show the Voucher when you are making payment at the restaurant or merchant
    v. Click on “Redeem Now” to complete the redemption
  13. How do I check my redeemed Vouchers for Yes Travellers SIM Prepaid Plan?
    You may check your list of redeemed Vouchers and their status in MyYes App by choosing “Reward” under “Redeemed” tab.
  14. Is Yes Travellers SIM Prepaid Plan Voucher stackable?
    No, the Yes Travellers SIM Prepaid Plan Voucher is not stackable and can only be redeemed one (1) time.
  15. Can I transfer the Yes Travellers SIM Prepaid Plan Voucher or share it with my friend or family
    member?
    No. Yes Travellers SIM Prepaid Plan Voucher cannot be transferred or shared with other Travellers/Yes subscribers.
  16. What if I have more questions which are not addressed in this FAQ?
    You can send your questions to yescare@yes.my. Alternatively, you can also download MyYes App from the Android Play Store, Apple App Store or Huawei AppGallery to submit your questions via MyYes App and chat with our Chatbot Sofia.

Katakan Yes!

Sertai senarai mel kami untuk dapatkan tawaran terbaik & terkini terus ke inbox emel anda. Anda tidak akan terlepas lagi!

*
*

Dapatkan Applikasi MyYes

Pelan & Perhargaan

  • Pelan Prabayar
  • Pelan Pascabayar
  • Pelan Percuma
  • Tambahan Data & Hotspot
  • Jalur Lebar On-the-go
  • Jalur Lebar Kediaman

Tinjau

  • Kekalkan Nombor Telefon Anda
  • Cara: Dapatkan Databack
  • Usahasama Strategik
  • Perayauan
  • Peniaga

Peralatan

  • Manual Peranti
  • Liputan
  • Ujian Kelajuan

Info Syarikat

  • Tentang Kami
  • Terma & Syarat
  • Polisi Data Peribadi

Bantuan

  • Soalan Lazim
  • Tanya Sofia
  • Emel Kami
  • Facebook Messenger
  • Kunjungi Kami

POWERED BY YTL, YTL Communications Sdn. Bhd. (793634-V)