• Yes | First to 5G
  • Peribadi
  • Bisnes
  • Pembelajaran
BMBahasa Malaysia
  • English
  • Bahasa Malaysia
Yes | First to 5G
  • Pasca Bayar
      • explore postpaid Plans

      • Yes Infinite Basic
      • Yes Infinite Standard
      • Yes Infinite Premium
      • Yes Infinite Ultra
      • Yes Power 35
  • Prabayar
      • explore prepaid Plans

      • Yes Prepaid FT5G Unlimited
  • Infinite+
  • Jalur Lebar
      • Wireless Fibre 5G
      • 4G Broadband
      • Explore Our Plans

      • Device-only Plan
      • Bundle Plan
      • quick options

      • Device Manual
      • home broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • quick options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • Jalur Lebar
      • Wireless Fibre 5G
      • 4G Broadband
      Main Menu

      Wireless Fibre 5G

      • explore postpaid Plans

      • quick options

      • Device Manual
    • Main Menu

      4G Broadband

      • home broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • quick options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • Jalur Lebar Tanpa Wayar 5G
  • Dapatkan Bantuan
    • tools & services
    • ...
      Pemeriksa Liputan

      Check Yes network coverage in Malaysia.

    • ...
      Ujian Kelajuan

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • ...
      Product Notice
    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
    • most asked questions
    • ...
      Keep Your Number

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE
  • Personal
  • Business
  • Learning
EN| BM
  • Shop
      • Pelan Mudah Alih
      • Pelan Prabayar
      • Pelan Pascabayar
      • Tambahan Data & Hotspot
      • Juara 5G
      • Jalur Lebar Tanpa Wayar 5G
      • Pelan Peranti
      • Infinite+
      • Jalur Lebar
      • Pelanggan Sedia Ada
      • Cara: Dapatkan Databack
  • Infinite+
  • Wireless Fibre 5G
  • Liputan
  • Kekalkan Nombor Telefon Anda
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Emel Kami
      • Facebook Messenger
      • Lokasi Kedai
  • Solusi Bisnes
      • Akses Internet
      • Yes Biz Wireless Fibre 5G
      • Yes DIA
      • Rangkaian Peribadi
      • Talian Pajak Berdedikasi Yes
      • Yes 4G VPN
      • Komunikasi Suara
      • Yes SIPconnect
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Talk to Us
  • Dapatkan Bantuan
    • tools & services
    • ...
      Pemeriksa Liputan

      Check Yes network coverage in Malaysia.

    • ...
      Ujian Kelajuan

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • ...
      Product Notice
    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
    • ... Talk to Us
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
    • most asked questions
    • ...
      Keep Your Number

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE

Infinite+

  • Program Pelan Perkhidmatan Pascabayar Yes Infinite+
  • Program Pelan Perkhidmatan Pascabayar Yes Infinite
  • Pelan Perkhidmatan Talian Tambahan Infinite
  • Pertukaran Pelan Ke Yes Infinite+

Juara 5G

  • Juara 5G
  • Pelan FT5G Yes Prabayar
  • Pelan FT5G Yes Pascabayar
  • Peranti 5G
  • Pertukaran Pelan 4G ke Pelan Pascabayar Power 35 dan Prabayar Yes FT5G
  • YES FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Yes Wireless Fibre

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Pelan Perkhidmatan Jalur Lebar Wayarles Yes

Pelan

Pelan Pascabayar
  • Program Internet PERCUMA Enam (6) bulan Pascabayar Kasi Up
  • Pelan Perkhidmatan Pascabayar Kasi Up
  • Data Tambahan untuk Pascabayar Yes
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
    • Pascabayar Add-On Hotspot
Pelan Prabayar
  • Yes Travellers SIM Prepaid Plan
  • Pek Permulaan YES 4G LTE Prabayar
  • Pelan Prabayar Yes LTE OKU
  • Pelan Prabayar Kasi Up LTE SIM
  • Data Tambahan untuk Prabayar Yes
    • Tambah Nilai
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Data Tambahan Prabayar
    • Hotspot Add-On Prabayar
    • Kasi Up Unlimited dan Kasi Up Turbo 5GB
Jalur Lebar
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home

Kempen / Promosi

  • Yes Ceria Raya Free 44GB Data Campaign
  • Yes Power 35 Postpaid Plan
  • Yes FT5G x NCT Dream Prepaid SIM Pack Programme
  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Promosi Pakej Perpaduan Yes
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Promosi Pakej Yes Remaja Keluarga Malaysia
  • Kempen Sambungan SIM Percuma Belajar Dari Rumah
  • Kempen Pengekalan Telefon Percuma Belajar Dari Rumah
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x SIM Percuma Frog
Promosi Yes Shopee
  • Yes Infinite Discover Postpaid Service Plan Promotion
  • Promosi Pelan SIM Prabayar Yes Kasi Up x Shopee
  • Pelan Prabayar Bundel SIM Kasi Up LTE

General

Tentang Yes
  • ID Yes, Nombor Yes & Kata Laluan
  • Soalan Lazim Umum
Bil & Kaedah Tambah Nilai
  • AutoPay
  • Banking Channels – JomPAY
  • Internet Banking
  • e-Wallet
  • Pembayaran Atas Talian Yes
Roaming & IDD
  • Perkhidmatan Dial Terus Antarabangsa (IDD)
  • Data Roaming
  • Perkhidmatan Perayauan Antarabangsa (Pascabayar)
Peranti Yes
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • Mengenai Pengecasan dan Penggunaan Telefon Pintar Yes
  • Waranti dan Penggantian
YesCare
  • YesCare
Kedai Atas Talian Yes
  • Pengiriman dan Penghantaran
  • Pembelian

Inisiatif Belajar Dari Rumah

  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES
  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES untuk Institusi Pelajaran Tinggi

Cara Untuk Mengaktifkan SIM Baru Yes

  • Cara Untuk Mengaktifkan SIM Baru Yes

Perusahaan

  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service
  • YES Terragraph Plan
  • YES DIA (Akses Internet berdedikasi)
  • YES Broadband (Jalur Lebar)
  • YES DLL (Talian Pajakan Berdedikasi)

Rujuk dan Jana

  • Rujuk & Jana

Bertukar Ke Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Pertukaran Talian Ke Yes

Databack

  • Promosi Baucar Yes Databack x Shopee

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Pelan Perkhidmatan Bundel Jalur Lebar Wayarles Yes
Jaringan Prihatin
  • Soalan Lazim – Umum
  • Kelayakan
  • Pendaftaran & Penebusan
  • Penukaran Pelan & Penyedia Perkhidmatan
  • Pembatalan Subsidi Jaringan Prihatin
  • Pelan Yes Jaringan Prihatin
  • Yes Prihatin x Ganjaran Pulangan Tunai Shopee
  • Pelan Pascabayar Yes Jaringan Prihatin
  • Home
  • Docs
  • Soalan Lazim
  • Kempen / Promosi
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme

Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme

  1. What is Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme?
    The Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme (“Programme”) is a time limited device and postpaid plan bundle promotion where an eligible subscriber subscribes to a Yes Infinite Plus (Foodpanda) Postpaid Service Plan launched by YTL Communications Sdn Bhd (Company No. 200701035605 (793634-V)) (“YTLC”) in collaboration with Foodpanda Malaysia Sdn. Bhd. (“Foodpanda”). *Terms and conditions apply.
  2. Where can I purchase the Yes Infinite Plus (Foodpanda) Postpaid Service Plan?
    You can purchase any of Yes Infinite Plus (Foodpanda) Postpaid Service Plan at Yes Online Store.
  3. What are the service offerings under Yes Infinite Plus (Foodpanda) Postpaid Service Plan?
    For more information on the service and rate offerings, kindly refer to below;

    Plan Name Infinite Plus Standard_Y_FP
    Monthly Commitment Fee RM88
    (+ RM5.28 SST)
    Data (5G/4G) Unlimited
    Contract 36 months from the date of activation of SIM Card
    On-Net Service of domestic voice calls Unlimited
    Off-Net Service of domestic voice calls Unlimited
    On-Net Service of domestic SMS Unlimited
    Off-Net Service of domestic SMS RM 0.09 per SMS
    Hotspot (5G/4G) 50GB
    Device Type Nokia X20 5G
    Device Price RM1399
    Plan Advance Payment RM68
    (RM72.08 with SST)
    (Rebated in 1st month)
    *(RM20 discount on monthly commitment fees
    for 36 bill cycles (36 months contract)
    Device Upfront Payment –
    Total Payment Upon Registration RM68
    Total Payment Upon Registration
    (With SST)
    RM72.08
    Remarks (i) Open to all Malaysian Only (Mykad and My Tentera
    (ii) Discount of RM20 on monthly commitment fees
    for 36 bill cycles (36 months contract)

    *RM20 Discount for 36 months contract period of Monthly Commitment Fee from the date of service activation only.

  1. Is there any contract period if I subscribe to Yes Infinite Plus (Foodpanda) Postpaid Service Plan?
    Yes, a contract period of 36 months will apply commencing from the date of activation of the SIM Card.
  2. What is the minimum age requirement to subscribe to the Yes Infinite Plus (Foodpanda) Postpaid Plan?
    You must be between the ages of 18 and 65 years before you can subscribe to any of the Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme.
  3. As a foreigner, can I subscribe to any of the Yes Infinite Plus (Foodpanda) Postpaid Service Plan?
    Unfortunately no, our Yes Infinite Plus (Foodpanda) Postpaid Service Plan are open to individuals who are Malaysian citizens.
  4. What happens if I do not fully utilise my Hotspot Data Capacity Allocation?
    At the expiry of each Billing Cycle, any balance unutilised Internet data in the Data Capacity Allocation in a particular Billing Cycle will not be carried forward to the succeeding Billing Cycle.
  5. What happens if I fully utilise the Hotspot Data Capacity Allocation during any Billing Cycle?
    To continue enjoying the Internet service at a faster speed, you may purchase Postpaid Hotspot Add-Ons through the MyYes app.
  6. I have received my 5G-enabled SIM Card, how do I activate my SIM card?
    Please refer to how to activate SIM for more information.
  7. Do I need to activate the SIM card immediately upon receipt, or can I do so at a later time?
    Upon receiving the SIM Card for Yes Infinite Plus (Foodpanda) Postpaid Service Plan, you are required to perform a one-time activation of the SIM Card within seven (7) days from the date you receive the SIM Card. Failing to do so will result in the SIM Card being automatically activated after seven (7) days from the date you receive the SIM Card.
  8. Do I still get free unlimited voice calls if I am outside of Malaysia?
    No, the free unlimited voice calls are applicable for use in Malaysia only and not for roaming purposes. If you are outside of Malaysia, you may subscribe to our International Roaming Service. Please refer to the International Roaming Service rates published at www.yes.my/roaming for more details.
  9. Do I still get free unlimited voice calls when I am calling someone outside of Malaysia?
    No, the free unlimited voice calls do not apply to IDD Services, as such, charges will be imposed if you call someone outside of Malaysia. Please refer to the rates published at https://www.yes.my/roaming for more details.
  10. Can I keep my existing other telco mobile number on a Yes Infinite Plus (Foodpanda) Postpaid Service Plan?
    Yes, you can port your existing mobile number into your Yes Infinite Plus (Foodpanda) Postpaid Service Plan during activation of the 5G-enabled SIM Card and after SIM activation. Please refer www.yes.my/keep-your-number/ for more information.
  11. Do I need to continue with payment of the Commitment Fee if my Yes Infinite Plus (Foodpanda) Postpaid Service Plan account is barred during the contract period?
    Yes, notwithstanding the suspension of your Yes Infinite Plus (Foodpanda) Postpaid Service Plan account, your commitment to pay the monthly Commitment Fee shall continue during the period of suspension.
  12. I just signed up for a Yes Infinite Plus (Foodpanda) Postpaid Service Plan and already made a payment before, why do I immediately have an outstanding bill on my MyYes account?
    The initial payment that you made when you signed up for a Yes Infinite Plus (Foodpanda) plan is a one-time charge that will be rebated in your first bill cycle. However, your bill cycle only start once you have gone through the SIM activation process. If your account activation is done within the bill cycle, your bill will be pro-rated.
  13. Why does my Bill Cycle fall in the middle of every month?
    When you register your Yes account, a bill cycle is automatically chosen for you. It is not possible to change your bill cycle.
  14. Upon expiry of the Discount Period for Monthly Commitment Fee waiver, can I apply for any further extension so that I can continue to enjoy the Discount Monthly Commitment Fee?
    The Monthly Commitment Fee Discount is only for the fixed period of time. Unfortunately, no further extension on Discount of the Monthly Commitment Fee will be granted beyond the period specified. *Terms and conditions apply.
  15. Can I change my existing Yes Service Plan to Yes Infinite Plus (Foodpanda) Postpaid Service Plan?
    No, Yes Infinite Plus (Foodpanda) Postpaid Service Plan is only for new sign-up customer. *Terms and conditions apply.
  16. Can I upgrade my Yes Infinite Plus (Foodpanda) Postpaid Service Plan within the contract period?
    Not at the moment. Unfortunately, no plan upgrade or conversion of your Yes Infinite Plus (Foodpanda) Postpaid Service Plan is allowed during the contract period.
  17. Can I downgrade my Yes Infinite Plus (Foodpanda) Postpaid Service Plan within the contract period?
    Not at the moment.
  18. Will there be any charges imposed if I terminate my Yes Infinite Plus (Foodpanda) Postpaid Service Plan before the end of the Contract Period?
    Yes, you shall be subjected to Early Termination Charges (ETC) for the remainder of the Contract Period from the termination date.
  19. Where can I get more information about the smartphone such as specification, repairs, replacements and warranties?
    You may refer to the manufacturer’s official website or contact their customer service for more information.
  20. I have not received my device, whom shall I contact?
    You may check your order status at Track Order or you can send your questions to yescare@yes.my. Alternatively you can download MyYes app from the Android Play Store, Apple App Store or Huawei AppGallery to submit your questions via MyYes app and chat with our Chatbot Sofia.
  21. My parcel is damaged, whom shall I contact?
    You can contact yescare@yes.my. Alternatively you can download MyYes app from the Android Play Store, Apple App Store or Huawei AppGallery to submit your questions via MyYes app and chat with our Chatbot Sofia.
  22. What if I have any other questions not addressed in this FAQ?
    You can send your questions to yescare@yes.my. Alternatively you can download MyYes app from the Android Play Store, Huawei AppGallery or the Apple App Store to submit your questions via MyYes app, chat with our Chatbot Sofia and Yes customer advocate directly.

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Pelan & Perhargaan

  • Pelan Prabayar
  • Pelan Pascabayar
  • Pelan Percuma
  • Tambahan Data & Hotspot
  • Jalur Lebar On-the-go
  • Jalur Lebar Kediaman

Tinjau

  • Kekalkan Nombor Telefon Anda
  • Cara: Dapatkan Databack
  • Usahasama Strategik
  • Perayauan
  • Peniaga

Peralatan

  • Manual Peranti
  • Liputan
  • Ujian Kelajuan

Info Syarikat

  • Tentang Kami
  • Terma & Syarat
  • Polisi Data Peribadi

Bantuan

  • Soalan Lazim
  • Tanya Sofia
  • Emel Kami
  • Facebook Messenger
  • Kunjungi Kami

Sekiranya terdapat aduan yang masih belum diselesaikan, sila dapatkan bantuan di Consumer Forum Malaysia (CFM) | complaint.cfm.my

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