• Yes | First to 5G
  • Peribadi
  • Bisnes
  • Pembelajaran
BMBahasa Malaysia
  • English
  • Bahasa Malaysia
Yes | First to 5G
  • Pasca Bayar
      • explore postpaid Plans

      • Yes Power 35
      • Yes Infinite Basic
      • Yes Infinite Standard
      • Yes Infinite Premium
      • Yes Infinite Ultra
  • Prabayar
      • explore prepaid Plans

      • Yes Prepaid FT5G Unlimited
  • Infinite+
  • iPhone
  • Jalur Lebar
      • 5G Wireless Broadband
      • 4G Broadband
      • Explore Our Plans

      • Yes 5G Wireless Broadband
      • quick options

      • Device Manual
      • Home Broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • Quick Options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • Jalur Lebar
      • 5G Wireless Broadband
      • 4G Broadband
      Main Menu

      5G Wireless Broadband

      • explore postpaid Plans

      • Yes 5G Wireless Broadband
      • quick options

      • Device Manual
    • Main Menu

      4G Broadband

      • home broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • quick options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • Promosi/Kempen
      • Yes eSIM
      • Merdeka Promo
      • Pakej Yes 5G RAHMAH
      • OOKLA
      • Nothing Phone(2)
  • Yes 5G Gaming
  • Dapatkan Bantuan
    • tools & services
    • ...
      Pemeriksa Liputan

      Check Yes network coverage in Malaysia.

    • ...
      Ujian Kelajuan

      Measure your internet connection speed.

    • ...
      Peranti yang Disokong

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Susunan Jejak

      Check the status of a Yes order.

    • ...
      Product Notice
    • LOCATE us
    • ...
      Pencari Kedai

      Find the nearest Yes store.

    • ...
      Lokasi Jerayawara

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
    • most asked questions
    • ...
      Keep Your Number

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE
  • Personal
  • Business
  • Learning
EN| BM
  • Shop
      • Pelan Mudah Alih
      • Jalur Lebar Tanpa Wayar 5G
      • Pelan Peranti
      • Jalur Lebar
      • Pelanggan Sedia Ada
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • FAQ
      • Tanya Sofia
      • Kaedah Pembayaran
      • Activate SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Emel Kami
      • Facebook Messenger
      • Lokasi Kedai
  • Solusi Bisnes
      • Akses Internet
      • Yes Biz Wireless Fibre 5G
      • Yes DIA
      • Rangkaian Peribadi
      • Talian Pajak Berdedikasi Yes
      • Yes 4G VPN
      • Komunikasi Suara
      • Yes SIPconnect
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • FAQ
      • Tanya Sofia
      • Kaedah Pembayaran
      • Activate SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Talk to Us
  • Dapatkan Bantuan
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
    • ... Talk to Us
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
      • ... Talk to Us
    • most asked questions
    • ...
      Switch to Yes

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE

Juara 5G

  • Juara 5G
  • Pelan FT5G Yes Prabayar
  • Pelan FT5G Yes Pascabayar
  • 5G Devices
  • Pertukaran Pelan 4G ke Pelan Pascabayar Power 35 dan Prabayar Yes FT5G
  • YES FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Program Pelan Perkhidmatan Pascabayar Yes Infinite+
  • Program Pelan Perkhidmatan Pascabayar Yes Infinite
  • Pelan Perkhidmatan Talian Tambahan Infinite
  • Pertukaran Pelan Ke Yes Infinite+

Yes 5G Wireless Broadband

  • Yes 5G Wireless Broadband Gateway Postpaid Service Plan
  • Yes 5G Wireless Broadband Flexi Postpaid Service Plan

Pelan

  • Pelan Pascabayar
    • Program Internet PERCUMA Enam (6) bulan Pascabayar Kasi Up
    • Pelan Perkhidmatan Pascabayar Kasi Up
    • Data Tambahan untuk Pascabayar Yes
      • Infinite Postpaid Hotspot Add-On
      • Postpaid Data Add-On and Konfem Turbo
      • Postpaid Hotspot Add-On
      • Pascabayar Add-On Hotspot
  • Pelan Prabayar
    • Yes Travellers SIM Prepaid Plan
    • Pek Permulaan YES 4G LTE Prabayar
    • Pelan Prabayar Yes LTE OKU
    • Pelan Prabayar Kasi Up LTE SIM
    • Data Tambahan untuk Prabayar Yes
      • Tambah Nilai
      • Prihatin Special 30GB RM20
      • Yes Prihatin Special Unlimited RM15
      • Prepaid Voice Call Minutes Add-On
      • Data Tambahan Prabayar
      • Hotspot Add-On Prabayar
      • Kasi Up Unlimited dan Kasi Up Turbo 5GB
  • Jalur Lebar
    • Broadband Warranty & Replacement
    • Broadband On The Go
    • Broadband Home

Kempen / Promosi

  • Insentif Pascabayar RAHMAH Penjawat Awam
  • Insentif Pascabayar RAHMAH Pengamal Media
  • Pakej Yes 5G RAHMAH
  • Promosi Merdeka Pelan Perkhidmatan Pascabayar Yes Infinite Basic
  • Yes x Nothing Phone (2) Postpaid Service Plans Promotion
  • Yes Power 35 Discover Postpaid Service Plan Campaign
  • Yes Ceria Raya Free 44GB Data Campaign
  • Yes Power 35 Postpaid Plan
  • Yes FT5G x NCT Dream Prepaid SIM Pack Programme
  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Promosi Pakej Perpaduan Yes
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Promosi Pakej Yes Remaja Keluarga Malaysia
  • Kempen Sambungan SIM Percuma Belajar Dari Rumah
  • Kempen Pengekalan Telefon Percuma Belajar Dari Rumah
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x SIM Percuma Frog
  • Promosi Yes Shopee
    • Yes Infinite Discover Postpaid Service Plan Promotion
    • Promosi Pelan SIM Prabayar Yes Kasi Up x Shopee
    • Pelan Prabayar Bundel SIM Kasi Up LTE

General

  • Tentang Yes
    • ID Yes, Nombor Yes & Kata Laluan
    • Soalan Lazim Umum
  • Bil & Kaedah Tambah Nilai
    • AutoPay
    • Banking Channels – JomPAY
    • Internet Banking
    • e-Wallet
    • Pembayaran Atas Talian Yes
  • Roaming & IDD
    • Perkhidmatan Dial Terus Antarabangsa (IDD)
    • Data Roaming
    • Perkhidmatan Perayauan Antarabangsa (Pascabayar)
  • Peranti Yes
    • Yes 5G Infinite Gateway
    • Yes Huddle XS LTE
    • Yes Zoom LTE
    • Mengenai Pengecasan dan Penggunaan Telefon Pintar Yes
    • Waranti dan Penggantian
  • YesCare
    • YesCare
  • Kedai Atas Talian Yes
    • Pengiriman dan Penghantaran
    • Pembelian

Inisiatif Belajar Dari Rumah

  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES
  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES untuk Institusi Pelajaran Tinggi

Cara Untuk Mengaktifkan SIM Baru Yes

  • Cara Untuk Mengaktifkan SIM Baru Yes

Perusahaan

  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service
  • YES Terragraph Plan
  • YES DIA (Akses Internet berdedikasi)
  • YES Broadband (Jalur Lebar)
  • YES DLL (Talian Pajakan Berdedikasi)

Rujuk dan Jana

  • Rujuk & Jana

Bertukar Ke Yes

  • Pertukaran Talian Ke Yes
  • Yes Mobile Number Portability to Infinite Plans Promotion

Databack

  • Promosi Baucar Yes Databack x Shopee

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Pelan Perkhidmatan Jalur Lebar Wayarles Yes
  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Pelan Perkhidmatan Bundel Jalur Lebar Wayarles Yes
  • Jaringan Prihatin
    • Soalan Lazim – Umum
    • Kelayakan
    • Pendaftaran & Penebusan
    • Penukaran Pelan & Penyedia Perkhidmatan
    • Pembatalan Subsidi Jaringan Prihatin
    • Pelan Yes Jaringan Prihatin
    • Yes Prihatin x Ganjaran Pulangan Tunai Shopee
    • Pelan Pascabayar Yes Jaringan Prihatin

Blocking of SMS Content that consists of URL Link, Personal Details, Phone Numbers or Others

  • Blocking of SMS Content that consist of URL Link, Personal Details, Phone Numbers or Others
  • Home
  • Docs
  • Soalan Lazim
  • Pelan
  • Jalur Lebar

Broadband Home

  1. What is Zoom broadband service bundle plan offerings?
    Plan Yes 4G Zoom LTE Bundle
    Postpaid 68 Postpaid 98 Postpaid 128 Postpaid 148
    Monthly Commitment RM68
    (RM72.08 Inclusive of SST)
    RM98
    (RM103.88 Inclusive SST)
    RM128
    (RM135.68 Inclusive SST)
    RM148
    (RM156.88 Inclusive SST)
    Total Monthly Data 70GB 150GB 180GB 200GB
    Activation Fee –
    Plan Advanced Payment RM68
    (RM72.08 Inclusive of SST)
    (Rebated 1st month)
    RM98
    (RM103.88 Inclusive SST)
    (Rebated 1st month)
    RM128
    (RM135.68 Inclusive SST)
    (Rebated 1st month
    RM148
    (RM156.88 Inclusive SST)
    (Rebated 1st month)
    Contract Period 12 months
    Total Payment Upon Registration RM68
    (RM72.08 Inclusive of SST)
    RM98
    (RM103.88 Inclusive SST)
    RM128
    (RM135.68 Inclusive SST)
    RM148
    (RM156.88 Inclusive SST)
  2. How do I connect devices to the Zoom 4G LTE?
    Make sure your Zoom 4G LTE is powered on. Next search for the Zoom 4G LTE default SSID (network name) on your Wi-Fi enabled device. You should see something like this:
    Yes4G Zoom LTE – XXXX
    Then, key in the default WiFi password provided at the back of device
    [Note: Default WiFi password is the last 8 digits of IMEI number]
  3. How do I change my Zoom 4G LTE WiFi Network detail?
    First, connect your Zoom 4G LTE to your computer through the Zoom 4G LTE Wi-Fi connection. Open a web browser on the computer, type http://192.168.1.1/ in the URL field and press enter. The Zoom 4G LTE admin page should open in your browser. Type ‘admin’ in the password field. The browser will now take you to the setup page.
  4. How many users can connect to the Zoom 4G LTE at one time?
    Zoom 4G LTE can connect up to 32 devices per SSID.
  5. How do I perform a factory reset on my Zoom 4G LTE?
    • Manual factory reset can be achieved by pushing in the RESET hole and hold it for 30 seconds. When this is successful, device will reboot. Alternatively, you can also perform factory reset from within the Admin page.
    • A factory reset can also be done via the Zoom 4G LTE admin page (http://192.168.1.1/) under Advanced Settings => Management => System Configuration => Restore to factory
  1. What is the SIM card type Zoom 4G LTE use?
    Zoom 4G LTE use Nano size SIM card
  2. How far is Zoom 4G LTE Wi-Fi network connection radius?
    The Zoom has an approximate indoor coverage of 20-30 meters. The actual coverage will depend on the walls and obstacles in a typical indoor building.
    (2.4GHz – 25-30 meters, 5GHz – 20-25 meters)
  3. Can I use other type of antenna for Zoom 4G LTE to increase LTE signal?
    No, please use original antenna provided.
  4. Does the Zoom 4G LTE support FOTA (Firmware Over The Air)?
    Yes, Zoom 4G LTE supports FOTA. Your Zoom 4G LTE will automatically download updates via its own connection and seamlessly installs them. (Reboot device to take effect)
  5. What does the LED icon status mean?
    PWR Power Indicator
    -Red when boot up
    -Yellow blinking when FOTA
    4G LTE 4G LTE Signal Indicator
    Wi-Fi Wi-Fi Indicator
    LAN1 LAN Port 1 Indicator
    LAN2 LAN Port 2 Indicator
  6. How long can the WiFi SSID name be?
    Maximum 32 characters
  7. How long can the WiFi password be?
    8-63 characters
  8. What does the 4G LTE LED status mean?
    Yellow Blinking o No Sim card detected
    o (You should feel a click when the SIM is inserted successfully)
    Red Blinking o Insert SIM pin
    o Scanning
    Green Static LTE connected with excellent signal
    Yellow Static LTE connected with good signal
    Red Static LTE connected with low signal

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Pelan & Perhargaan

  • Pelan Prabayar
  • Pelan Pascabayar
  • Pelan Percuma
  • Tambahan Data & Hotspot
  • Jalur Lebar On-the-go
  • Jalur Lebar Kediaman

Tinjau

  • Kekalkan Nombor Telefon Anda
  • Cara: Dapatkan Databack
  • Usahasama Strategik
  • Perayauan
  • Peniaga

Peralatan

  • Manual Peranti
  • Liputan
  • Ujian Kelajuan

Info Syarikat

  • Tentang Kami
  • Terma & Syarat
  • Polisi Data Peribadi

Bantuan

  • Soalan Lazim
  • Tanya Sofia
  • Emel Kami
  • Facebook Messenger
  • Kunjungi Kami

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