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      • Yes Huddle XS 50GB
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      • Yes Zoom 70GB
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      • on-the-go broadband

      • Yes Huddle XS 50GB
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  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • ...
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    • LOCATE us
    • ...
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      Find the nearest Yes store.

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      Location of the Yes Roadshow.

    • ... Email us
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      • tools & services
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Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
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  • Change of Plan to Yes Infinite+

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • 5G Devices
  • Change of Plan from 4G to Yes Power 35 Postpaid and Yes Prepaid FT5G Service Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Yes Wireless Fibre

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
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    • Infinite Postpaid Hotspot Add-On
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Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • OKU Yes LTE Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
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    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home

Campaign / Promotion

  • Yes Ceria Raya Free 44GB Data Campaign
  • Yes Power 35 Postpaid Plan
  • Yes FT5G x NCT Dream Prepaid SIM Pack Programme
  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
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  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan Promotion
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
  • Prepaid Kasi Up LTE SIM Bundle Plan

General

About Yes
  • Yes ID, Yes Number & Password
  • General FAQ
Bill & Reload Channels
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  • Over the Counter
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Roaming & IDD
  • Yes International Direct Dial (IDD) Service
  • Data Roaming
  • International Roaming Service (Postpaid)
Yes Devices
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
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  • Warranty and Replacement
YesCare
  • YesCare
Yes Online Store
  • Shipping and Delivery
  • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Wireless Fibre Bundle Service Plan
Jaringan Prihatin
  • Yes Jaringan Prihatin Postpaid Service Plan
  • Yes Prihatin x Shopee Cashback Rewards
  • Yes Jaringan Prihatin Service Plan
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Switching Plans & Providers
  • Registration and Redemption
  • Eligibility
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Broadband Home

  1. What is Zoom broadband service bundle plan offerings?
    Plan Yes 4G Zoom LTE Bundle
    Postpaid 68 Postpaid 98 Postpaid 128 Postpaid 148
    Monthly Commitment RM68
    (RM72.08 Inclusive of SST)
    RM98
    (RM103.88 Inclusive SST)
    RM128
    (RM135.68 Inclusive SST)
    RM148
    (RM156.88 Inclusive SST)
    Total Monthly Data 70GB 150GB 180GB 200GB
    Activation Fee –
    Plan Advanced Payment RM68
    (RM72.08 Inclusive of SST)
    (Rebated 1st month)
    RM98
    (RM103.88 Inclusive SST)
    (Rebated 1st month)
    RM128
    (RM135.68 Inclusive SST)
    (Rebated 1st month
    RM148
    (RM156.88 Inclusive SST)
    (Rebated 1st month)
    Contract Period 12 months
    Total Payment Upon Registration RM68
    (RM72.08 Inclusive of SST)
    RM98
    (RM103.88 Inclusive SST)
    RM128
    (RM135.68 Inclusive SST)
    RM148
    (RM156.88 Inclusive SST)
  2. How do I connect devices to the Zoom 4G LTE?
    Make sure your Zoom 4G LTE is powered on. Next search for the Zoom 4G LTE default SSID (network name) on your Wi-Fi enabled device. You should see something like this:
    Yes4G Zoom LTE – XXXX
    Then, key in the default WiFi password provided at the back of device
    [Note: Default WiFi password is the last 8 digits of IMEI number]
  3. How do I change my Zoom 4G LTE WiFi Network detail?
    First, connect your Zoom 4G LTE to your computer through the Zoom 4G LTE Wi-Fi connection. Open a web browser on the computer, type http://192.168.1.1/ in the URL field and press enter. The Zoom 4G LTE admin page should open in your browser. Type ‘admin’ in the password field. The browser will now take you to the setup page.
  4. How many users can connect to the Zoom 4G LTE at one time?
    Zoom 4G LTE can connect up to 32 devices per SSID.
  5. How do I perform a factory reset on my Zoom 4G LTE?
    • Manual factory reset can be achieved by pushing in the RESET hole and hold it for 30 seconds. When this is successful, device will reboot. Alternatively, you can also perform factory reset from within the Admin page.
    • A factory reset can also be done via the Zoom 4G LTE admin page (http://192.168.1.1/) under Advanced Settings => Management => System Configuration => Restore to factory
  1. What is the SIM card type Zoom 4G LTE use?
    Zoom 4G LTE use Nano size SIM card
  2. How far is Zoom 4G LTE Wi-Fi network connection radius?
    The Zoom has an approximate indoor coverage of 20-30 meters. The actual coverage will depend on the walls and obstacles in a typical indoor building.
    (2.4GHz – 25-30 meters, 5GHz – 20-25 meters)
  3. Can I use other type of antenna for Zoom 4G LTE to increase LTE signal?
    No, please use original antenna provided.
  4. Does the Zoom 4G LTE support FOTA (Firmware Over The Air)?
    Yes, Zoom 4G LTE supports FOTA. Your Zoom 4G LTE will automatically download updates via its own connection and seamlessly installs them. (Reboot device to take effect)
  5. What does the LED icon status mean?
    PWR Power Indicator
    -Red when boot up
    -Yellow blinking when FOTA
    4G LTE 4G LTE Signal Indicator
    Wi-Fi Wi-Fi Indicator
    LAN1 LAN Port 1 Indicator
    LAN2 LAN Port 2 Indicator
  6. How long can the WiFi SSID name be?
    Maximum 32 characters
  7. How long can the WiFi password be?
    8-63 characters
  8. What does the 4G LTE LED status mean?
    Yellow Blinking o No Sim card detected
    o (You should feel a click when the SIM is inserted successfully)
    Red Blinking o Insert SIM pin
    o Scanning
    Green Static LTE connected with excellent signal
    Yellow Static LTE connected with good signal
    Red Static LTE connected with low signal

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