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开始

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Wireless Fibre Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Kasi Up Postpaid Service Plan
  • Postpaid Data Add-On
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • OKU Yes LTE Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Prepaid Data Add-On
    • Prepaid Hotspot Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home
Jaringan Prihatin
  • YES Jaringan Prihatin Postpaid Service Plan
  • YES Prihatin x Shopee Cashback Rewards
  • YES Jaringan Prihatin Service Plan
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Switching Plans & Providers
  • Registration and Redemption
  • Eligibility
  • General

Campaign / Promotion

  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • YES FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
  • Prepaid Kasi Up LTE SIM Bundle Plan

General

About Yes
  • Yes ID, Yes Number & Password
  • General FAQ
Bill & Reload Channels
  • AutoPay
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  • Internet Banking
  • Over the Counter
  • e-Wallet
  • Yes Online Portals
Roaming & IDD
  • Yes International Direct Dial (IDD) Service
  • Data Roaming
  • International Roaming Service (Postpaid)
Yes Devices
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • About Charging and Using Yes Smartphone
  • Warranty and Replacement
YesCare
  • YesCare
Yes Online Store
  • Shipping and Delivery
  • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam
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  • Jaringan Prihatin

Eligibility

  1. Who is eligible to participate in the Jaringan Prihatin programme?
    All Malaysian citizens that are eligible for Bantuan Prihatin Rakyat (BPR) will be eligible to participate in the Jaringan Prihatin programme. The primary applicant of BPR of each household is eligible to participate in this programme.
  2. Am I eligible for Jaringan Prihatin if I am single with no children?
    Yes, as long as you are eligible for BPR, you are considered eligible for Jaringan Prihatin. If you are single with no children, you are entitled to the subsidy allocation where you are able to receive RM15 over 12 months for a monthly data plan, or RM180 for a device package subsidy. 
  3. Am I eligible for Jaringan Prihatin if I am single with children?
    Yes, as long as you are eligible for BPR, you are considered eligible for Jaringan Prihatin. If you are single with children under the age of 18, you are entitled to the subsidy allocation of RM15 per month over 12 months for a monthly data plan, or RM300 for a device package subsidy.
  4. Am I eligible for Jaringan Prihatin if I am married with no children?
    Yes, as long as you are eligible for BPR, you are considered eligible for Jaringan Prihatin. If you are married with no children, you are entitled to the subsidy allocation of RM15 over 12 months for a monthly data plan, or RM180 for a device package subsidy.
  5.  Am I eligible for Jaringan Prihatin if I am married with children?
    Yes, as long as you are eligible for BPR, you are considered eligible for Jaringan Prihatin. If you are married with children under the age of 18, you are entitled to the subsidy allocation of RM15 per month over 12 months for a monthly data plan, or RM300 for a device package subsidy.
  6. My children are over 18 years old but still live in my home, am I eligible to receive the RM300 device package subsidy?
    No, you are only eligible to receive the RM300 device package subsidy if your children are below 18 years old.
  7.  I am a Malaysian citizen married to a foreign national with children. Am I eligible for Jaringan Prihatin?
    If you are a Malaysian citizen who is eligible for BPR and married to a foreign national, you are eligible for Jaringan Prihatin. If you have children under the age of 18, you are entitled to the RM300 subsidy allocation, whereby you will receive RM15 per month over 12 months for a monthly data plan, or RM300 for a device package subsidy.
  8. How do I know if my registration to be part of Bantuan Prihatin Rakyat is successful?
    In order to know if your registration to be part of BPR is successful, please follow these steps:
    Step 1: Using your internet browser, go to https://bpr.hasil.gov.my/
    Step 2: Click “log masuk” on the top right of the webpage
    Step 3: Enter your IC number and click “semak”
  9. Does Jaringan Prihatin apply for foreign subscribers?
    No, the Jaringan Prihatin programme is only available to Malaysian citizens whom are eligible for BPR.
  10.  I am not eligible for this programme; am I able to appeal my eligibility status?
    All recipients of BPR are eligible for the Jaringan Prihatin programme. If you have been deemed to be not eligible for the Jaringan Prihatin programme, please seek further information on BPR eligibility, via the BPR website (https://bpr.hasil.gov.my) or contact the BPR hotline (1800-88-2747). The upcoming window for BPR appeal will run from 15th June – 30th June 2021.
  11. I am eligible for the Jaringan Prihatin programme and I have 2 mobile numbers. Can I claim on both numbers?
    Only one claim is allowed per National Registration Identification Card (“NRIC”) of eligible individuals. If you have two (2) mobile numbers, you may choose only one (1) mobile number that you will claim the subsidy on.
  12. How will Jaringan Prihatin subsidy recipients be paid?
    The Jaringan Prihatin subsidy recipients will be paid through approved data plans or device packages from YES.
    You can apply through yes website or download the MyYes  app and click b40 banner.
  13. Is a Jaringan Prihatin subsidy recipient allowed to claim the subsidy from different Service Providers during the 12-month program period?
    Yes, an eligible recipient is allowed to claim the Jaringan Prihatin subsidy from up to four (4) different Service Providers over the 12 month programme period. Eligible subscribers can be only registered with one (1) Service Provider at any point in time during this period.
  14. Can the eligible subscriber participate in Jaringan Prihatin with more than one (1) claim on a single National Registration Identity Card (“NRIC”)?
    No. Each eligible customer is allowed only one claim per NRIC under the Jaringan Prihatin programme.
  15. Can a subsidy recipient transfer the Jaringan Prihatin Subsidy to any other person(s)?
    No. The Jaringan Prihatin subsidy is tied to the individual subscriber’s NRIC and therefore cannot be transferred to a third party.
  16. Can a subsidy recipient withdraw the Jaringan Prihatin Subsidy as Cash?
    No, subsidy recipients will not be able to withdraw the subsidy as cash.

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