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开始

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Wireless Fibre Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Kasi Up Postpaid Service Plan
  • Postpaid Data Add-On
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • OKU Yes LTE Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Prepaid Data Add-On
    • Prepaid Hotspot Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home
Jaringan Prihatin
  • YES Jaringan Prihatin Postpaid Service Plan
  • YES Prihatin x Shopee Cashback Rewards
  • YES Jaringan Prihatin Service Plan
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Switching Plans & Providers
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  • General

Campaign / Promotion

  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • YES FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
  • Prepaid Kasi Up LTE SIM Bundle Plan

General

About Yes
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Roaming & IDD
  • Yes International Direct Dial (IDD) Service
  • Data Roaming
  • International Roaming Service (Postpaid)
Yes Devices
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
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  • Warranty and Replacement
YesCare
  • YesCare
Yes Online Store
  • Shipping and Delivery
  • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam
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YES Prihatin x Shopee Cashback Rewards

  1. What is the YES Prihatin x Shopee Cashback Rewards?
    If you claim your Jaringan Prihatin Subsidy with YES, you are entitled to ten (10) YES Prihatin x Shopee Cashback Rewards worth up to RM50 (RM5 each). These cashback are valid with any of the 10 participating merchants when you make a purchase using your ShopeePay e-wallet. Your ShopeePay account must be registered to the YES number used to claim your YES Prihatin subsidy.For the full terms and conditions, please visit https://shopee.com.my/m/yes-jaringan-prihatin-shopeepay-rewards#TN
  2. How do I claim my YES Prihatin x Shopee Cashback Rewards?
    Existing YES customer:
    Please ensure your ShopeePay account is registered to your YES number. You will automatically receive the YES Prihatin x Shopee Cashback Rewards within 10 working days of your Jaringan Prihatin Subsidy redemption.
    New YES customer and have claimed the Jaringan Prihatin Subsidy with YES:
    You will receive the YES Prihatin x Shopee Cashback Rewards within 10 working days of activating your new YES Prihatin SIM card. Please ensure your ShopeePay account is registered to your YES number.
  3. How do I create a ShopeePay account?
    To create a ShopeePay account:
    1. Download the Shopee app on Google Play or the Apple Store
    2. Sign up for a Shopee account
    3. Tap the ‘Me’ icon on the bottom right of the homepage
    4. Tap on ‘ShopeePay’ to begin setting up your ShopeePay account
    For more information, visit https://help.shopee.com.my/ 
  4. I have a Shopee account, but it is registered to another phone number. How do I change my registered phone number to my YES number?
    To change your registered phone number on Shopee:
    1. Open your Shopee mobile app
    2. Tap the ‘Me‘ icon found on the bottom right of the homepage
    3. Tap the gear icon to open Account Settings
    4. Tap ‘My Profile‘
    5. Then, tap ‘Phone‘
    6. Tap ‘Edit‘ and enter your YES phone number, generating an OTP code delivered to your YES number.
    7. Enter the OTP code and finalise the change. 

    For more information, visit https://help.shopee.com.my/ 
  5. How do I use the YES Prihatin x Shopee Cashback Rewards?
    Visit any of the 10 participating YES Prihatin x Shopee Cashback Rewards merchants & pay your bill using your ShopeePay account registered to your YES number. Please note that a minimum order amount applies & may differ with each merchant. 
  6. Can the YES Prihatin x Shopee Cashback Rewards be converted to cash?
    No, the YES Prihatin x Shopee Cashback Rewards cannot be converted to or withdrawn as cash. 
  7. I have more than one ShopeePay account. Which account will the YES Prihatin x Shopee Cashback Rewards be credited to? 
    The Cashback Rewards will be credited to the ShopeePay account under the YES number that you used to register for the Jaringan Prihatin Subsidy.
  8. How many YES Prihatin x Shopee Cashback Rewards will I receive?
    If you claim your Jaringan Prihatin Subsidy with YES, you are entitled to ten (10) YES Prihatin x Shopee Cashback Rewards worth up to RM50 (RM5 each). You can use these Cashback Rewards with any of the 10 participating merchants when you pay with your ShopeePay e-wallet. If you apply with multiple phones, the cashback reward will be awarded to the first phone with a successful application.
  9. Who are the participating merchants for the YES Prihatin x Shopee Cashback Rewards?
    Please visit https://shopee.com.my/m/yes-jaringan-prihatin-shopeepay-rewards#TNC for more info.
  10. What is the validity of the YES Prihatin x Shopee Cashback Rewards?
    The YES Prihatin x Shopee Cashback Rewards is valid 30 days from when you receive the push notification from Shopee.
  11. Will the participating merchants for the YES Prihatin x Shopee Cashback Rewards change?
    It might. Shopee reserves the right to change and update the participating merchants for the campaign.
  12. What if we have further questions on the YES Prihatin x Shopee Cashback Rewards?
    You may reach out to Shopee Customer Service at https://help.shopee.com.my for further information.

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