YES Prihatin x Shopee Cashback Rewards

  1. What is the YES Prihatin x Shopee Cashback Rewards?
    If you claim your Jaringan Prihatin Subsidy with YES, you are entitled to ten (10) YES Prihatin x Shopee Cashback Rewards worth up to RM50 (RM5 each). These cashback are valid with any of the 10 participating merchants when you make a purchase using your ShopeePay e-wallet. Your ShopeePay account must be registered to the YES number used to claim your YES Prihatin subsidy.For the full terms and conditions, please visit https://shopee.com.my/m/yes-jaringan-prihatin-shopeepay-rewards#TN
  2. How do I claim my YES Prihatin x Shopee Cashback Rewards?
    Existing YES customer:
    Please ensure your ShopeePay account is registered to your YES number. You will automatically receive the YES Prihatin x Shopee Cashback Rewards within 10 working days of your Jaringan Prihatin Subsidy redemption.    New YES customer and have claimed the Jaringan Prihatin Subsidy with YES:
    You will receive the YES Prihatin x Shopee Cashback Rewards within 10 working days of activating your new YES Prihatin SIM card. Please ensure your ShopeePay account is registered to your YES number.
  3. How do I create a ShopeePay account?
    To create a ShopeePay account:
    1. Download the Shopee app on Google Play or the Apple Store
    2. Sign up for a Shopee account
    3. Tap the ‘Me’ icon on the bottom right of the homepage
    4. Tap on ‘ShopeePay’ to begin setting up your ShopeePay account
    For more information, visit https://help.shopee.com.my/ 
  4. I have a Shopee account, but it is registered to another phone number. How do I change my registered phone number to my YES number?
    To change your registered phone number on Shopee:
    1. Open your Shopee mobile app
    2. Tap the ‘Me‘ icon found on the bottom right of the homepage
    3. Tap the gear icon to open Account Settings
    4. Tap ‘My Profile‘
    5. Then, tap ‘Phone‘
    6. Tap ‘Edit‘ and enter your YES phone number, generating an OTP code delivered to your YES number.
    7. Enter the OTP code and finalise the change. 
    For more information, visit https://help.shopee.com.my/ 
  5. How do I use the YES Prihatin x Shopee Cashback Rewards?
    Visit any of the 10 participating YES Prihatin x Shopee Cashback Rewards merchants & pay your bill using your ShopeePay account registered to your YES number. Please note that a minimum order amount applies & may differ with each merchant. 
  6. Can the YES Prihatin x Shopee Cashback Rewards be converted to cash?
    No, the YES Prihatin x Shopee Cashback Rewards cannot be converted to or withdrawn as cash. 
  7. I have more than one ShopeePay account. Which account will the YES Prihatin x Shopee Cashback Rewards be credited to? 
    The Cashback Rewards will be credited to the ShopeePay account under the YES number that you used to register for the Jaringan Prihatin Subsidy.
  8. How many YES Prihatin x Shopee Cashback Rewards will I receive?
    If you claim your Jaringan Prihatin Subsidy with YES, you are entitled to ten (10) YES Prihatin x Shopee Cashback Rewards worth up to RM50 (RM5 each). You can use these Cashback Rewards with any of the 10 participating merchants when you pay with your ShopeePay e-wallet. If you apply with multiple phones, the cashback reward will be awarded to the first phone with a successful application.
  9. Who are the participating merchants for the YES Prihatin x Shopee Cashback Rewards?
    Please visit https://shopee.com.my/m/yes-jaringan-prihatin-shopeepay-rewards#TNC for more info.
  10. What is the validity of the YES Prihatin x Shopee Cashback Rewards?
    The YES Prihatin x Shopee Cashback Rewards is valid 30 days from when you receive the push notification from Shopee.
  11. Will the participating merchants for the YES Prihatin x Shopee Cashback Rewards change?
    It might. Shopee reserves the right to change and update the participating merchants for the campaign.
  12. What if we have further questions on the YES Prihatin x Shopee Cashback Rewards?
    You may reach out to Shopee Customer Service at https://help.shopee.com.my for further information.