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      • Yes Huddle XS 50GB
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      Main Menu

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      4G Broadband

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      • Yes Zoom 70GB
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      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • quick options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
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  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • ...
      Product Notice
    • LOCATE us
    • ...
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      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
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    • ... Talk to Us
      • tools & services
      • ... Coverage Checker
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      • ... Track Order
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      • LOCATE us
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    • most asked questions
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      Keep Your Number

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    • Activate SIM card
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Yes Wireless Fibre

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • 5G Devices
  • Change of Plan from 4G to Yes Power 35 Postpaid and Yes Prepaid FT5G Service Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Kasi Up Postpaid Service Plan
  • Postpaid Data Add-On
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • OKU Yes LTE Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Prepaid Data Add-On
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    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home

Campaign / Promotion

  • Yes Ceria Raya Free 44GB Data Campaign
  • Yes Power 35 Postpaid Plan
  • Yes FT5G x NCT Dream Prepaid SIM Pack Programme
  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan Promotion
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
  • Prepaid Kasi Up LTE SIM Bundle Plan

General

About Yes
  • Yes ID, Yes Number & Password
  • General FAQ
Bill & Reload Channels
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Roaming & IDD
  • Yes International Direct Dial (IDD) Service
  • Data Roaming
  • International Roaming Service (Postpaid)
Yes Devices
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
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  • About Charging and Using Yes Smartphone
  • Warranty and Replacement
YesCare
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Yes Online Store
  • Shipping and Delivery
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How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
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  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Wireless Fibre Bundle Service Plan
Jaringan Prihatin
  • Yes Jaringan Prihatin Postpaid Service Plan
  • Yes Prihatin x Shopee Cashback Rewards
  • Yes Jaringan Prihatin Service Plan
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Switching Plans & Providers
  • Registration and Redemption
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  • General
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  • YES Cloud PBX

YES Cloud PBX

  1. What is YES Cloud PBX?
    YES Cloud PBX is a cloud-based suite of business telephony service that allows you to enjoy sophisticated telephone features such as Call Hunting, Call Forwarding, Call Transfer, Extension Dialing, and much more, all without the need of investing in local IP PBX equipment.
  2. What equipment do I need before subscribing to YES Cloud PBX?
    You will need to have an IP Telephone or an Analogue Telephone Adapter (ATA) for Analogue Telephony.
  3. Does YES support number porting (re-using my current business number)?
    Unfortunately, we do not currently support number porting.
  4. Can I keep my current YES Cloud PBX number if I relocate my office?
    Yes. There will be no change in your number should you relocate your office. Just contact our Support Desk to update us with the necessary details.
  5. Can I add additional Channels/Numbers on top of the subscribed package?
    Should you find that the provided Channels are insufficient for your business needs, you can upgrade to a higher package. If you are subscribed to our highest package and still require additional Channels, do contact your friendly Account Manager to submit your request. We will provide the necessary support to accommodate your request.
    As for additional Numbers, you can purchase a block of 10 Numbers at an additional RM 50 per month to meet your business needs.
  6. Can I upgrade/downgrade the package during the commitment period?
    Yes. During the commitment period, you are allowed to upgrade the plan that you have to a higher one.
    However, you are currently not allowed to downgrade the plan at this time. This service will be available in the future.
  7. Can YES provide and manage my CPE for YES Cloud PBX?
    Yes. For your peace of mind, we can refer you to our trusted partner who can help you manage your CPE.
  8. Will there be any penalty if I choose to terminate the service before the end of the commitment period?
    Yes. There will be a penalty charge if you terminate the service before the end of the commitment period. You will be penalised with the remaining monthly recurring charge of the subscribed packages.
  9. What are the available payment options for the service?
    Below are the accepted payment methods for the subscribed service. We will keep you updated if there are new payment options in the future.
    a. Cheque
    b. Bank Transfer
  10. What is the billing cycle for YES Cloud PBX?
    The billing cycle for YES Cloud PBX is Monthly.
  11. Are there any equipment provided by YES for this service?
    No, there will be no equipment provided by us.
  12. Who contact if there are connectivity issues on my network?
    You can contact our Support Desk during office hours at +6018-3330033 to resolve your issue.

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