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开始

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Wireless Fibre Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Kasi Up Postpaid Service Plan
  • Postpaid Data Add-On
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • OKU Yes LTE Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Prepaid Data Add-On
    • Prepaid Hotspot Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home
Jaringan Prihatin
  • YES Jaringan Prihatin Postpaid Service Plan
  • YES Prihatin x Shopee Cashback Rewards
  • YES Jaringan Prihatin Service Plan
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Switching Plans & Providers
  • Registration and Redemption
  • Eligibility
  • General

Campaign / Promotion

  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • YES FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
  • Prepaid Kasi Up LTE SIM Bundle Plan

General

About Yes
  • Yes ID, Yes Number & Password
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Bill & Reload Channels
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  • Yes Online Portals
Roaming & IDD
  • Yes International Direct Dial (IDD) Service
  • Data Roaming
  • International Roaming Service (Postpaid)
Yes Devices
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • About Charging and Using Yes Smartphone
  • Warranty and Replacement
YesCare
  • YesCare
Yes Online Store
  • Shipping and Delivery
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How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam
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  • Roaming & IDD

Data Roaming

  1. What is Data Roaming?
    Data roaming allows you to access data services including Internet, Facebook, WhatsApp, etc. from your mobile device while traveling overseas. Data Roaming is available in certain designated countries/destinations that are stated on our website. Please refer to www.yes.my/roaming for updated roaming coverage list.Data roaming charges will depend on whether you have selected the Yes Roam day pass or the standard pay-as-you-use (PAYU). Terms and conditions apply.
  2. What is Yes Roam?
    Yes Roam offers Internet data service when you are travelling abroad with Yes’s preferred roaming operators at a fixed daily charge with usage quota.
  3. How do I select roaming operator?
    Step 1: From the “Settings” menu, tap “Mobile networks”.
    Step 2: Tap “Network Operators”.
    Step 3: Tap “Search networks”.

    Wait for 1 or 2 minutes. You will see a list of networks.
    Choose the preferred network* and connect.Step 4: Turn on Data Roaming and Mobile Data in your mobile device setting.

    *Please refer to www.yes.my/roaming for the full list of designated preferred roaming operators and charges.
  4. I have turned on data roaming and mobile data in my mobile device setting but unable to access data service ?
    Please ensure you turn on your “Mobile data”.

    * For roaming operators who do not support 4G LTE roaming, we advise to change your mobile network mode to 2G/3G only. You can search in www.yes.my/roaming for the destination that you wish to travel and look out for the preferred operator if 4G LTE is supported.
  5. When will my Yes Roam expire?
    This is a daily validity offer valid from 00:00:00 to 23:59:59 of the visiting country’s capital city time and will be renewed and charged on a daily basis until you switch off your data roaming and mobile data in your mobile device setting. For example, if you are in United Kingdom and start Yes Roam from 09:00 London time, your daily validity will end at 23:59:59 London time.
  6. How will I be charged if I am connected to 2 or more preferred roaming operators on the same day while roaming at different country?
    You will be charged Yes Roam charges for each of the preferred roaming operators that you are connected to on the same day.
  7. What will happen if I use data roaming in Yes’s non preferred roaming operator?
    You will be charged at PAYU rate. You can refer to our website www.yes.my/roaming for the details of the International Roaming rates.
  8. Is there any applicable Fair Usage Policy (FUP)?
    Yes. FUP applies and data speed will be reduced when you reached the daily fair usage quota.
  9. If I’ve reached my daily fair usage quota, will I be charged for the data roaming usage after the fair usage quota?
    Any data roaming usages after the fair usage quota will not be charged.
  10. Can I restore my data speed upon reaching the daily fair usage quota?
    No. Your data speed will be reduced till the end of the day.
  11. I have turned off data roaming and was using Wi-Fi. Why am I still charged for data roaming usage?
    It is possible for some smartphones to still incur data roaming usage even if you have turned off Data Roaming on your phone settings. This is especially true in the LTE where data services can be activated by default when performing a location update. This is specific for the LTE standards and was not the case in GSM/GPRS/3G standards. Should you need to really turn off data roaming, we recommend the following steps to avoid incurring further data roaming charges.a) Switch off Mobile Data and Data Roaming
    b) Switch on airplane mode
    c) Switch off airplane mode
    d) Turn on Wi-Fi (If you want to use data services)

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