Learn From Home Free SIM Extension Campaign

  1. Who is eligible for Learn From Home Free SIM Extension Campaign?
    Existing subscribers of the YES Online Prepaid SIM Card for Learn From Home Programme, YES Online Prepaid SIM Card for Independent Chinese Secondary Schools Learn From Home Programme and YES Online Prepaid SIM Card for Institutions of Higher Learning Learn From Home Programme are eligible for Learn From Home Free SIM Extension Campaign (“Eligible Subscribers”).
  2. How can I participate in the Learn From Home Free SIM Extension Campaign?
    You are required to complete the form available online at:-
    (i) https://rma.yes.my/Govt for Eligible Subscribers of the YES Online Prepaid SIM Card for Learn From Home Programme;
    (ii) https://rma.yes.my/ICSS for Eligible Subscribers of the YES Online Prepaid SIM Card for Independent Chinese Secondary Schools Learn From Home Programme; or Programme.
    (iii) https://rma.yes.my/Uni for Eligible Subscribers of the YES Online Prepaid SIM Card for Institutions of Higher Learning Learn From Home Programme.
  3. What are the service offerings under the Learn From Home Free SIM Extension Campaign?
    The service offerings under the Learn From Home Free SIM Extension Campaign is free 7GB LTE Data (“Free Data”) for each Service Validity Period during the Campaign Period. Please refer to Clause 5 of the Learn From Home Free SIM Extension Campaign Terms and Conditions for further details on the service offerings.
  4. Do I need to manually redeem the Free Data?
    No, you need not manually redeem the Free Data as the Free Data will be automatically credited into your Service Account. For the 1st month of an Eligible Subscriber’s participation in the LFH Free SIM Extension Campaign, the Free Data will be credited into your Prepaid account:-
    (a) in the case of your Service account being within the Account Validity Period, upon expiry of the Internet data of 40GB enjoyed by you under your Existing Service Plan, the Free Data will be credited to you; or.
    (b) in the case where the Account Validity Period of your Service account has expired but it is within the Grace Period, the Free Data will be credited to your Service account on the day succeeding the day when you opt for the LFH Free SIM Extension Campaign.
  5. I have received my free SIM, how do I activate it to start using my free data right away?
    To activate your SIM Card:
    You may activate the SIM Card by adopting the following steps:-
    (i) Login to the MyYes app;
    (ii) Go to Quick Access, press “Activate SIM” button and follow the self-activation steps on the screen; and
    (iii) Once your activation is successful, you can now login to your Service account using your phone number and the password sent to your email. You can also login using the TAC method if you cannot find your password.
  6. Is there any specific period to activate the SIM Card?
    An Eligible Subscriber opting for the new SIM Card shall activate the SIM Card within a period of six (6) months from the date of issuance of SIM Card by YTLC failing which the SIM Card can no longer be activated and no replacement SIM Card will be provided.