Pakej Perpaduan Yes Promotion

  1. What is the Pakej Perpaduan Yes Promotion?
    The Pakej Perpaduan Yes Promotion (“Promotion”) is an initiative by the Government of Malaysia in collaboration with YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (“YTLC”). Terms and conditions
  2. Who is eligible for this Promotion?
    This promotion is open to all Malaysian citizens who fulfils the following condition:-
    (i) Individuals above 12 years and below 30 years of age and in possession of a valid MyKad, MyPR or My Tentera, whichever that is applicable; or
    (ii) Individuals who are Senior Citizens (60 years old and above) and in possession of a valid MyKad, MyPR or My Tentera, whichever that is applicable; or
    (iii) Individuals who are Police and Army Veterans and in possession of a valid Police or Tentera retiree ID, whichever that is applicable; or
    (iv) Individuals who are Persons with Disabilities (OKU) and in possession of a valid MyKad, MyPR and OKU Card, whichever that is applicable; and
    (v) Individuals who are registered under B40 Income Group and in possession of a valid MyKad, MyPR or My Tentera, whichever that is applicable.
  3. What is the duration of this Promotion?
    This Promotion period will be from 28th February 2023 to 31st December 2023.
  4. How can I apply for this Promotion?
    If you are an Eligible Subscriber, you may apply for this Promotion via Yes Stores only.
  5. How many Promotion Package can I register?
    An Eligible Subscriber may register one (1) Pakej Perpaduan Yes Promotion provided that the Eligible Subscriber does not have, in aggregate, more than five (5) prepaid service accounts with Yes.
  6. Is there expiry date to the Promotion Package?
    This Promotion period will be until 31st of December 2023, terms and conditions apply.
  7. Will I be allowed to carry forward any unused data under the Promotion Package upon expiry of the Account Validity Period?
    No, you cannot carry forward any unused data under the Promotion Package after the expiry of the Account Validity Period. Any balance internet data which remains unutilised shall be forfeited at the expiry of the Account Validity Period.
  8. Can I purchase any Prepaid Data Add-On before expiry of my Account Validity Period?
    Yes, you may purchase Prepaid Data Add-Ons before expiry of your Account Validity Period.
  9. Will there be any charges imposed for any On-Net Voice Calls?
    All domestic On-Net Voice Calls are free. However, charges will be imposed on all international calls, roaming and IDD Calls and SMS in accordance with the voice calls and SMS rates found at https://www.yes.my/roaming.
  10. Will there be any charges imposed for any Off-Net Voice Calls?
    Yes, all Off-Net Voice Calls are subjected to a standard rate. Please refer to the table below:-

    Type of Off Net Services Rates (RM) Charging Block
    (in seconds)
    Voice Calls RM 0.09 / minute 30
    SMS RM 0.09/SMS –
  1. What if I have more questions not addressed in this FAQ?
    You may send your questions to yescare@yes.my. Alternatively you can download MyYes app from Android Play Store, Huawei AppGallery or Apple App Store to chat with our Chatbot Sofia or our Yes customer advocates, or to submit your questions via MyYes