• Yes | First to 5G
  • 个人的
  • 生意
  • 学习
  • English
  • Bahasa Malaysia
Yes | First to 5G
  • Postpaid
      • explore postpaid Plans

      • Yes Power 35
      • Yes Infinite Basic
      • Yes Infinite Standard
      • Yes Infinite Premium
      • Yes Infinite Ultra
  • Prepaid
      • explore prepaid Plans

      • Yes Prepaid FT5G Unlimited
  • Infinite+
  • iPhone
  • 宽频
      • 5G Wireless Broadband
      • 4G Broadband
      • Explore Our Plans

      • quick options

      • Device Manual
      • Home Broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • Quick Options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • 宽频
      • 5G Wireless Broadband
      • 4G Broadband
      Main Menu

      5G Wireless Broadband

      • explore postpaid Plans

      • quick options

      • Device Manual
    • Main Menu

      4G Broadband

      • home broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • quick options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • Promo/Campaign
  • Yes 5G Gaming
  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • ...
      Product Notice
    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
    • most asked questions
    • ...
      Keep Your Number

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE
  • Personal
  • Business
  • Learning
EN| BM
  • Shop
      • 移动计划
      • Wireless Fibre 5G
      • Device Plans
      • 宽频
      • 现有客户
  • Support
      • Help & Support
      • FAQ
      • 问 Sofia
      • Payment Methods
      • Activate SIM
      • Tools & Services
      • Roadshow Locations
      • Speed Test
      • Supported Devices
      • Track Order
      • Partners
      • Contact Us
      • Email Us
      • Facebook Messenger
      • Store Locations
  • Business Solutions
      • Internet Access
      • Yes Biz Wireless Fibre 5G
      • Yes DIA
      • Private Network
      • Yes Dedicated Leased Line
      • Yes 4G VPN
      • Voice Communication
      • Yes SIPconnect
  • Support
      • Help & Support
      • FAQ
      • 问 Sofia
      • Payment Methods
      • Activate SIM
      • Tools & Services
      • Roadshow Locations
      • Speed Test
      • Supported Devices
      • Track Order
      • Partners
      • Contact Us
  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
    • ... Talk to Us
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
      • ... Talk to Us
    • most asked questions
    • ...
      Switch to Yes

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • Change of Plan from 4G to Yes Power 35 Postpaid and Yes Prepaid FT5G Service Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes 5G Wireless Broadband

  • Yes 5G Wireless Broadband Gateway Postpaid Service Plan
  • Yes 5G Wireless Broadband Flexi Postpaid Service Plan

Plans

  • Postpaid Plan
    • Kasi Up Postpaid Six (6) months of FREE Internet Programme
    • Kasi Up Postpaid Service Plan
    • Postpaid Data Add-On
      • Infinite Postpaid Hotspot Add-On
      • Postpaid Data Add-On and Konfem Turbo
      • Postpaid Hotspot Add-On
  • Prepaid Plan
    • Yes Travellers SIM Prepaid Plan
    • Yes 4G LTE Prepaid Starter Pack
    • OKU Yes LTE Prepaid Plan
    • Kasi Up Prepaid LTE SIM Plan
    • Prepaid Data Add-On
      • Reload
      • Prihatin Special 30GB RM20
      • Yes Prihatin Special Unlimited RM15
      • Prepaid Voice Call Minutes Add-On
      • Prepaid Data Add-On
      • Prepaid Hotspot Add-On
      • Kasi Up Unlimited and Kasi Up Turbo 5GB
  • Broadband
    • Broadband Warranty & Replacement
    • Broadband On The Go
    • Broadband Home

Campaign / Promotion

  • Insentif Pascabayar RAHMAH Penjawat Awam (Civil Servant)
  • Insentif Pascabayar RAHMAH Pengamal Media (Media Practitioners)
  • Pakej Yes 5G RAHMAH
  • Yes Infinite Basic Postpaid Service Plan Merdeka Promotion
  • Yes x Nothing Phone (2) Postpaid Service Plans Promotion
  • Yes Power 35 Discover Postpaid Service Plan Campaign
  • Yes Ceria Raya Free 44GB Data Campaign
  • Yes Power 35 Postpaid Plan
  • Yes FT5G x NCT Dream Prepaid SIM Pack Programme
  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
  • Yes Shopee Promotion
    • Yes Infinite Discover Postpaid Service Plan Promotion
    • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
    • Prepaid Kasi Up LTE SIM Bundle Plan

General

  • About Yes
    • Yes ID, Yes Number & Password
    • General FAQ
  • Bill & Reload Channels
    • AutoPay
    • Banking Channels – JomPAY
    • Internet Banking
    • Over the Counter
    • e-Wallet
    • Yes Online Portals
  • Roaming & IDD
    • Yes International Direct Dial (IDD) Service
    • Data Roaming
    • International Roaming Service (Postpaid)
  • Yes Devices
    • 5G Devices
    • Yes 5G Infinite Gateway
    • Yes Huddle XS LTE
    • Yes Zoom LTE
    • About Charging and Using Yes Smartphone
    • Warranty and Replacement
  • YesCare
    • YesCare
  • Yes Online Store
    • Shipping and Delivery
    • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability
  • Yes Mobile Number Portability to Infinite Plans Promotion

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Wireless Fibre Bundle Service Plan
  • Yes Wireless Fibre Service Plan
  • Jaringan Prihatin
    • Yes Jaringan Prihatin Postpaid Service Plan
    • Yes Prihatin x Shopee Cashback Rewards
    • Yes Jaringan Prihatin Service Plan
    • Deregistration or Termination of the Jaringan Prihatin Subsidy
    • Switching Plans & Providers
    • Registration and Redemption
    • Eligibility
    • General

Blocking of SMS Content that consists of URL Link, Personal Details, Phone Numbers or Others

  • Blocking of SMS Content that consist of URL Link, Personal Details, Phone Numbers or Others
  • Home
  • Docs
  • 常见疑问
  • Campaign / Promotion

Pakej Yes Remaja Keluarga Malaysia Promotion

  1. What is the Pakej Yes Remaja Keluarga Malaysia Promotion?
    The Pakej Yes Remaja Keluarga Malaysia Promotion (“Promotion”) is an initiative by the Government of Malaysia in collaboration with YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (“YTLC”). Terms and conditions apply.
  2. Who is eligible for this Promotion?
    This promotion is open to all Malaysian citizens who fulfils the following condition:-
    (i) Individuals below 21 years of age and in possession of a valid MyKad, MyPR or My Tentera, whichever that is applicable; or
    (ii) Individuals who are 21 years of age and above and in possession of a valid MyKad, MyPR or My Tentera and Student ID
  3. What is the duration of this Promotion?
    This Promotion period will be from 15th October 2021 until further notice.
  4. How can I apply for this Promotion?
    If you are an Eligible Subscriber, you may apply for this Promotion via MyYes app, Yes Online Store or Yes Stores only. *Effective 4th November 2022, The Pakej Yes Remaja Keluarga Malaysia Promotion may apply via Yes Store only. 
  5. How many Promotion Package can I register?
    An Eligible Subscriber may subscribe to more than one Promotion Package provided always that he/she may only register for up to a total of five (5) Prepaid Mobile Numbers.
  6. Is there expiry date to the Promotion Package?
    The validity period of the service offerings under the Promotion Package is ninety (90) days only from the date of successful activation of the Promotion Package which means you cannot use the service offerings under the Promotion Package after the expiry of the Promotion Package.
  7. Do I need to manually redeem the additional 1GB daily LTE Data?
    Yes, You may redeem it ONCE a day manually via MyYes app.
  8. Does the Promotion Package allow me to participate in the Kasi Up Refer & Earn Programme?
    Yes, you may participate in the Kasi Up Refer & Earn Programme upon activation of your Service account under the Promotion Package by sharing your referral code with family and friends. For further details, please refer to the Yes Kasi Up Refer & Earn Terms and Conditions.
  9. I have received my SIM, how do I activate it to start using my data right away?
    To activate your SIM Card:For New User
    (i) Download the MyYes app
    (ii) On the login page, press “New User”
    (iii) Press “Activate SIM” button and follow the self-activation steps on the screen; and
    (iv) Once your activation is successful, you can now login to your Service account using your phone number and the password sent to your email. You can also login using the TAC method if you cannot find your password.

    For Existing User
    (i) Login to the MyYes app
    (ii) Go to Quick Access, press “Activate SIM” button and follow the self-activation steps on the screen
    (iii) Once your activation is successful, you can now login to your Service account using your phone number and the password sent to your email. You can also login using the TAC method if you cannot find your password.

  10. Will I be allowed to carry forward any unused data under the Promotion Package upon expiry of the Account Validity Period?
    No, you cannot carry forward any unused data under the Promotion Package after the expiry of the Account Validity Period. Any balance internet data which remains unutilised shall be forfeited at the expiry of the Account Validity Period.
  11. Can I purchase any Prepaid Data Add-On before expiry of my Account Validity Period?
    Yes, you may purchase Prepaid Data Add-On before expiry of your Account Validity Period.
  12. Will there be any charges imposed for any On-Net Voice Calls?
    All domestic On-Net Voice Calls are free. However, charges will be imposed on all international calls, roaming and IDD Calls and SMS in accordance with the voice calls and SMS rates found at https://www.yes.my/roaming.
  13. Will there be any charges imposed for any Off-Net Voice Calls?
    Yes, all Off-Net Voice Calls are subjected to a standard rate. Please refer to the table below:-

    Type of Off Net Services Rates (RM)
    Voice Calls RM 0.09/minute
    SMS RM 0.09/SMS
  14. What if I have more questions not addressed in this FAQ?
    You may refer to our website for more information or you can send your questions to yescare@yes.my. Alternatively you can download MyYes app from Android Play Store, Huawei AppGallery or Apple App Store to chat with our Chatbot Sofia or our Yes customer advocates, or to submit your questions via MyYes app.

只需说Yes!

加入我们的邮件列表以直接通过您的电邮获取我们最好与最新的优惠。确保您不会再错过

*
*

下载 MyYes APP

配套与价格

  • 预付配套
  • 后付配套
  • Free Plans
  • 数据添加
  • 便携式宽频
  • 家庭宽频

探索

  • 保留手机号
  • Databack
  • 伙伴
  • 漫游

工具

  • 设备手册
  • 覆盖范围
  • 速度测试

公司

  • 关于我们
  • 规则与条款
  • 隐私条款

帮助

  • 问 Sofia
  • 电邮我们
  • 面子书通讯
  • 访问我们的商店

POWERED BY YTL, YTL Communications Sdn. Bhd. (793634-V)