Peranti 5G

  1. Which 5G devices are compatible with 5G service?
    Please refer to yes.my/supported-devices/ for device compatibility and for more information.
  2. Is any configuration needed to enable 5G services on your 5G smartphone?
    No, there is no specific configuration required. You can use 5G services on your 5G smartphone as long as you within the 5G network coverage area. However , to ensure 5G connectivity, please make certain that your 5G smartphone is updated to the latest software and that your phone settings has been set to “5G” as a preferred network type.
  3. How do I enable 5G on my VIVO phones?
    To ensure your phone is updated to the latest software, follow the steps as listed below:
    i. Go to “Settings” and select “System update”
    ii. If there is a system update available click to update. If there is no system update available, your phone has the latest software and is therefore up to date.

    Once your system update is completed, switch your Network mode to 5G preferred.
    i. Go to “Settings” and select “Network & internet”
    ii. Select “SIM card & mobile network”
    iii. Select SIM card slot with the respective YES FT5G SIM card
    iv. Select “Preferred network type”
    v. Select “5G (preferred)/4G/3G/2G”

  4. How do I enable 5G on my NOKIA phones?
    To ensure your phone is updated to the latest software, follow the steps as listed below:
    i. Go to “Settings” and select “System”
    ii. Select “System update”
    iii. If there is a system update available click to update. If there is no system update available, your phone has the latest software and is therefore up to date.

    Once your system update is completed, switch your Network mode to 5G preferred.
    i. Go to “Settings” and select “Network & internet.
    ii. Select “Mobile network”
    iii. Select “Preferred network type”
    iv. Select 5G

  5. How do I enable 5G on my OPPO phones?
    To ensure your phone is updated to the latest software, follow the steps as listed below:
    i. Go to “Settings” and select “Software update”
    ii. If there is a system update available click to update. If there is no system update available, your phone has the latest software and is therefore up to date.
    And you are all set to experience 5G service!

  6. How do I enable 5G on my XIAOMI phones?
    To ensure your phone is updated to the latest software, follow the steps as listed below:
    i. Go to “Settings” and select “About phone”
    ii. Select MIUI version
    iii. If there is a system update available click to update. If there is no system update available, your phone has the latest software and is therefore up to date.

    Once your system update is completed, switch your Network mode to 5G preferred
    i. Go to “Settings” and select “SIM cards & mobile networks”
    ii. Select SIM card slot with the respective YES FT5G SIM card
    iii. Select “Preferred network type”
    IV. Select “Prefer 5G”; 



  7. How do I enable 5G on my POCO phones?
    To ensure your phone is updated to the latest software, follow the steps as listed below;
    i. Go to “Settings” and select “About phone”
    ii. Select MIUI version
    iii. If there is a system update available click to update. If there is no system update available, your phone has the latest software and is therefore up to date


    Once your system update is completed, switch your Network mode to 5G preferred.
    Go to “Settings” and select “SIM cards & mobile networks”
    Select SIM card slot with the respective YES FT5G SIM card
    iii. Select “Preferred network type”
    Select “Prefer 5G”

  8. How do I enable 5G on my REALME phones?
    To ensure your phone is updated to the latest software, follow the steps as listed below:
    i. Go to “Settings” and select “Software update”
    ii. If there is a system update available click to update. If there is no system update available, your phone has the latest software and is therefore up to date.

    And you are all set to experience 5G service!

  9. How do I enable 5G on my Samsung phones?To ensure your phone is updated to the latest software, follow the steps as listed below:

    i. Go to “Settings” and select “Software update”
    ii. If there is a system update available click Download & Install.
    iii. Click the “Download” icon to proceed

    Once the latest software is installed, you are all set to experience 5G service!

  10. Mengapakah saya tidak dapat menerima TAC SMS pada telefon saya?
    Ini mungkin disebabkan oleh isu berkaitan telefon pintar 5G dan 4G pelanggan.
    Anda boleh mencuba semula dengan mengikuti langkah-langkah seperti di bawah:-
    • Pastikan telefon berada dalam liputan
    • Hidupkan semula telefon untuk memastikan liputan rangkaian
    • Pastikan memori telefon tidak penuh
    • Semak jika ada aplikasi atau tetapan telefon yang mungkin menapis mesej kami
    • Semak sama ada sebarang kemas kini perisian/ciri keselamatan yang memerlukan kemas kini perisian tetapan telefon

    Sebagai alternatif, pelanggan boleh menukarkan kad SIM ke telefon yang lain dan cuba semula.