• Yes | First to 5G
  • 个人的
  • 生意
  • 学习
  • English
  • Bahasa Malaysia
Yes | First to 5G
  • Postpaid
      • explore postpaid Plans

      • Yes Power 35
      • Yes Infinite Basic
      • Yes Infinite Standard
      • Yes Infinite Premium
      • Yes Infinite Ultra
  • Prepaid
      • explore prepaid Plans

      • Yes Prepaid FT5G Unlimited
  • Infinite+
  • iPhone
  • 宽频
      • 5G Wireless Broadband
      • 4G Broadband
      • Explore Our Plans

      • quick options

      • Device Manual
      • Home Broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • Quick Options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • 宽频
      • 5G Wireless Broadband
      • 4G Broadband
      Main Menu

      5G Wireless Broadband

      • explore postpaid Plans

      • quick options

      • Device Manual
    • Main Menu

      4G Broadband

      • home broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • quick options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • Promo/Campaign
  • Yes 5G Gaming
  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • ...
      Product Notice
    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
    • most asked questions
    • ...
      Keep Your Number

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE
  • Personal
  • Business
  • Learning
EN| BM
  • Shop
      • 移动计划
      • Wireless Fibre 5G
      • Device Plans
      • 宽频
      • 现有客户
  • Support
      • Help & Support
      • FAQ
      • 问 Sofia
      • Payment Methods
      • Activate SIM
      • Tools & Services
      • Roadshow Locations
      • Speed Test
      • Supported Devices
      • Track Order
      • Partners
      • Contact Us
      • Email Us
      • Facebook Messenger
      • Store Locations
  • Business Solutions
      • Internet Access
      • Yes Biz Wireless Fibre 5G
      • Yes DIA
      • Private Network
      • Yes Dedicated Leased Line
      • Yes 4G VPN
      • Voice Communication
      • Yes SIPconnect
  • Support
      • Help & Support
      • FAQ
      • 问 Sofia
      • Payment Methods
      • Activate SIM
      • Tools & Services
      • Roadshow Locations
      • Speed Test
      • Supported Devices
      • Track Order
      • Partners
      • Contact Us
  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
    • ... Talk to Us
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
      • ... Talk to Us
    • most asked questions
    • ...
      Switch to Yes

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • 5G Devices
  • Change of Plan from 4G to Yes Power 35 Postpaid and Yes Prepaid FT5G Service Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes 5G Wireless Broadband

  • Yes 5G Wireless Broadband Gateway Postpaid Service Plan
  • Yes 5G Wireless Broadband Flexi Postpaid Service Plan

Plans

  • Postpaid Plan
    • Kasi Up Postpaid Six (6) months of FREE Internet Programme
    • Kasi Up Postpaid Service Plan
    • Postpaid Data Add-On
      • Infinite Postpaid Hotspot Add-On
      • Postpaid Data Add-On and Konfem Turbo
      • Postpaid Hotspot Add-On
  • Prepaid Plan
    • Yes Travellers SIM Prepaid Plan
    • Yes 4G LTE Prepaid Starter Pack
    • OKU Yes LTE Prepaid Plan
    • Kasi Up Prepaid LTE SIM Plan
    • Prepaid Data Add-On
      • Reload
      • Prihatin Special 30GB RM20
      • Yes Prihatin Special Unlimited RM15
      • Prepaid Voice Call Minutes Add-On
      • Prepaid Data Add-On
      • Prepaid Hotspot Add-On
      • Kasi Up Unlimited and Kasi Up Turbo 5GB
  • Broadband
    • Broadband Warranty & Replacement
    • Broadband On The Go
    • Broadband Home

Campaign / Promotion

  • Insentif Pascabayar RAHMAH Penjawat Awam (Civil Servant)
  • Insentif Pascabayar RAHMAH Pengamal Media (Media Practitioners)
  • Pakej Yes 5G RAHMAH
  • Yes Infinite Basic Postpaid Service Plan Merdeka Promotion
  • Yes x Nothing Phone (2) Postpaid Service Plans Promotion
  • Yes Power 35 Discover Postpaid Service Plan Campaign
  • Yes Ceria Raya Free 44GB Data Campaign
  • Yes Power 35 Postpaid Plan
  • Yes FT5G x NCT Dream Prepaid SIM Pack Programme
  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
  • Yes Shopee Promotion
    • Yes Infinite Discover Postpaid Service Plan Promotion
    • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
    • Prepaid Kasi Up LTE SIM Bundle Plan

General

  • About Yes
    • Yes ID, Yes Number & Password
    • General FAQ
  • Bill & Reload Channels
    • AutoPay
    • Banking Channels – JomPAY
    • Internet Banking
    • Over the Counter
    • e-Wallet
    • Yes Online Portals
  • Roaming & IDD
    • Yes International Direct Dial (IDD) Service
    • Data Roaming
    • International Roaming Service (Postpaid)
  • Yes Devices
    • Yes 5G Infinite Gateway
    • Yes Huddle XS LTE
    • Yes Zoom LTE
    • About Charging and Using Yes Smartphone
    • Warranty and Replacement
  • YesCare
    • YesCare
  • Yes Online Store
    • Shipping and Delivery
    • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability
  • Yes Mobile Number Portability to Infinite Plans Promotion

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Wireless Fibre Bundle Service Plan
  • Yes Wireless Fibre Service Plan
  • Jaringan Prihatin
    • Yes Jaringan Prihatin Postpaid Service Plan
    • Yes Prihatin x Shopee Cashback Rewards
    • Yes Jaringan Prihatin Service Plan
    • Deregistration or Termination of the Jaringan Prihatin Subsidy
    • Switching Plans & Providers
    • Registration and Redemption
    • Eligibility
    • General

Blocking of SMS Content that consists of URL Link, Personal Details, Phone Numbers or Others

  • Blocking of SMS Content that consist of URL Link, Personal Details, Phone Numbers or Others
  • Home
  • Docs
  • 常见疑问
  • Campaign / Promotion

Yes FT5G ePemula Service Plan

  1. What does Yes FT5G ePemula Service Plan consists of?
    Yes FT5G ePemula Service Plan consist of:
    (i) FREE One (1) Yes 5G-enabled Prepaid SIM Card with a pre-assigned Yes Mobile Number;
    (ii) FREE 40GB LTE Data with an account validity period of thirty (30) days from the date of service activation (“Account Validity Period”); and
    (iii) Basic Internet speed of 256kbps for the remaining duration of the Account Validity Period upon full utilisation of the FREE 40GB LTE Data.
    (hereinafter shall be collectively referred to as the “Yes FT5G ePemula Service Plan”)
  2. Who is entitled to subscribe to the Yes FT5G ePemula Service Plan?
    An individual who is:
    a) a Malaysian citizen between the ages of 18 to 20 years at the time of subscription to the Yes FT5G ePemula Service Plan;
    b) a full-time student enrolled in courses equivalent to diploma or SKM4 or tertiary education in a university or university college respectively and regulated by the Universities and Universities Colleges Act 1971 (Act 30) or private higher education institution regulated by the Private Higher Educational Institutions Act 1996; and
    c) who is registered with and verified by Shopee as being eligible for the Yes FT5G ePemula Service Plan.
    (hereinafter collectively referred to as an “Eligible Subscriber”).
  3. As an Eligible Subscriber, how can I redeem the Yes FT5G ePemula Service Plan?
    You may redeem Yes FT5G ePemula Service Plan by using the RM 50 ePemula Yes Shopee Voucher allocated in your Shopee account.
  4. Is there any payment to be made during redemption of Yes FT5G ePemula Service Plan with RM 50 ePemula Yes Shopee Voucher?
    No, there is no payment to be made during redemption of Yes FT5G ePemula Service Plan with RM 50 ePemula Yes Shopee Voucher.
  5. Can an Eligible Subscriber purchase the Yes FT5G ePemula Service Plan without using the RM 50 ePemula Yes Shopee Voucher?
    An Eligible Subscriber may purchase Yes FT5G ePemula Service Plan if he/she chooses not to redeem the Yes FT5G ePemula Service Plan with RM 50 ePemula Yes Shopee Voucher.
  6. Can an Eligible Subscriber purchase the Yes FT5G ePemula Service Plan if he/she is not entitled to the RM 50 ePemula Yes Shopee Voucher?
    Yes, an Eligible Subscriber may purchase Yes FT5G ePemula Service Plan.
  7. What is Yes FT5G ePemula Service Plan period?
    The Yes FT5G ePemula Service Plan period is from 12.00 a.m. on 13 April 2022 to 11.59 p.m. on 1 June 2022 (“Programme Period”).
  8. If an Eligible Subscriber cancels the redeemed Yes FT5G ePemula Service Plan with RM50 ePemula Yes Shopee Voucher, can he/she at any time thereafter during Programme Period redeem Yes FT5G ePemula Service Plan again with RM50 ePemula Yes Shopee Voucher?
    Once an Eligible Subscriber cancels the redeemed Yes FT5G ePemula Service Plan, the RM50 ePemula Yes Shopee Voucher will automatically be deemed invalid. However, such Eligible Subscribers may contact Shopee to request for a new RM50 ePemula Yes Shopee Voucher subject to Shopee’s sole discretion.The RM50 ePemula Yes Shopee Voucher is non-transferable, non-refundable and cannot be converted to cash.
  9. 9.What happens if an Eligible Subscriber fails to redeem Yes FT5G ePemula Service Plan with the RM50 ePemula Shopee Voucher before 11.59 p.m. on 1 June 2022 (“Expiry Date”)?
    All Yes FT5G ePemula Service Plan shall be redeemed by the Expiry Date, failing which any unredeemed RM 50 ePemula Shopee Voucher will automatically lapse and shall not be replaced.For purposes of clarity, no refund will be provided for any failure to redeem the RM50 ePemula Shopee Voucher on or by the date mentioned hereinabove.
  10. As an Eligible Subscriber, how do I claim the Yes ePemula Shopee Voucher?
    If you are an Eligible Subscriber, a RM50 ePemula Yes Shopee Voucher will be credited to your Shopee account under “My Vouchers” tab within a day after the approval of the ePemula programme application.

    Please follow the steps stated below to redeem Yes FT5G ePemula Service Plan:
    Step 1: Go to Shopee Yes Official Store;
    Step 2: Choose Yes FT5G ePemula Service Plan (40GB/30 Days Validity) Product;
    Step 3: Click “Buy Now” button;
    Step 4: Upon Checkout, click “Shopee Voucher” option and select the RM50 ePemula Yes Shopee Voucher; and
    Step 5: Once you have selected RM50 ePemula Yes Shopee Voucher, select on relevant payment method and proceed with payment.

    Click here to find out more about how you can claim the RM50 ePemula Yes Shopee Voucher for Yes FT5G ePemula Service Plan.

  11. Is there any specific period to activate Yes FT5G ePemula Service Plan?
    An Eligible Subscriber shall activate the Yes FT5G ePemula Service Plan via Yes self-registration application (“eKYC”) within a period of thirty (30) days from date of issuance of SIM Card, failing which the SIM Card can no longer be activated and no replacement SIM Card will be provided.
  12. How will I know whether I have received the 40GB data upon activation of my Yes FT5G ePemula Service Plan?
    The information will be displayed on your home screen once you log onto the MyYes app.
  13. Will I be able to use 5G services if I am on a 4G smartphone?
    No, you will not be able to use 5G services if you are using a 4G smartphone. For more information regarding the 5G services, you may refer to FAQ under the First To 5G Campaign.
  14. Can I purchase other Prepaid Data Add-Ons before my account expires?
    Yes, you can. For more information on the Prepaid Data Add-on, please refer to our Prepaid FAQ.
  15. What happens if my Yes FT5G ePemula Service Plan account becomes inactive?
    You will still be able to receive calls and SMS, access your contacts and make emergency calls. However, you will not be able to make any calls, send SMS or surf the internet. To do so, you will need purchase a Yes Reload for Yes FT5G ePemula Service Plan. The minimum purchase of Yes Reload is RM5. For more information, please refer to Yes Reload Terms and Conditions available at Yes Reload Terms and Conditions.
  16. Will there be any charges imposed when I call other Yes mobile numbers?
    There will be no charges imposed for domestic calls from a Yes mobile number to another Yes mobile number. If you are outside of Malaysia, you may subscribe to our International Roaming Service. Please refer to the International Roaming Service rates published at www.yes.my/roaming.
  17. Will there be any charges imposed when I call other networks?
    Yes, standard rates will apply. Please refer to the table below:-

    Type of Off Net Services

    Rates (RM) Charging Block
    (in seconds)

    Voice Calls

    RM 0.09 / minute

    30

    SMS RM 0.09/SMS

    –

  18. Will there be any charges imposed on IDD Service?
    Yes, charges will be imposed. Please refer to the voice call and SMS rates in relation to IDD Service @ www.yes.my/roaming.
  19. Can I keep my existing mobile number on Yes FT5G ePemula Service Plan?
    Yes, you can port your existing mobile number to Yes FT5G ePemula Service Plan after your SIM Card has been activated. Please refer https://www.yes.my/keep-your-number/ for more information.
  20. What if I have more questions not addressed in this FAQ?
    You can send your questions to yescare@yes.my. Alternatively you can download MyYes app from Android Play Store, Huawei AppGallery or Apple App Store to submit your questions via MyYes app, chat with our Chatbot Sofia and YES customer advocate directly.

只需说Yes!

加入我们的邮件列表以直接通过您的电邮获取我们最好与最新的优惠。确保您不会再错过

*
*

下载 MyYes APP

配套与价格

  • 预付配套
  • 后付配套
  • Free Plans
  • 数据添加
  • 便携式宽频
  • 家庭宽频

探索

  • 保留手机号
  • Databack
  • 伙伴
  • 漫游

工具

  • 设备手册
  • 覆盖范围
  • 速度测试

公司

  • 关于我们
  • 规则与条款
  • 隐私条款

帮助

  • 问 Sofia
  • 电邮我们
  • 面子书通讯
  • 访问我们的商店

POWERED BY YTL, YTL Communications Sdn. Bhd. (793634-V)