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Yes | First to 5G
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First to 5G

  • First To 5G Campaign
  • YES Postpaid FT5G Plan
  • YES Prepaid FT5G Plan
  • YES FT5G Discover SIM Pack Programme
  • YES FT5G Free Fire SIM Pack Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G

Plans

Postpaid Plan
  • Kasi Up Postpaid Service Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Postpaid Data Add-On
    • Postpaid Data Add-On and Konfem Turbo
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Prepaid Plan
  • Kasi Up Prepaid Tourist Plan
  • Kasi Up Prepaid LTE SIM Plan
  • OKU YES 4G LTE Prepaid Plan
  • YES 4G LTE Prepaid Starter Pack
  • Prepaid Data Add-On
    • Prihatin Special 30GB RM20
    • YES Prihatin Special Unlimited RM15
    • Prepaid Data Add-On
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    • Prepaid Voice Call Minutes Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
    • Reload
Broadband
  • Broadband Warranty & Replacement
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Jaringan Prihatin
  • YES Jaringan Prihatin Postpaid Service Plan
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  • General

Campaign / Promotion

  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • YES FT5G ePemula Service Plan
  • Pakej YES Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej YES Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Huddle XS Bundle Plan
  • NUTP Free SIM
  • YES x Frog Free SIM
YES Kasi Up Shopee Promotion
  • YES Kasi Up x Shopee RM1 Prepaid SIM Plan
  • Prepaid Kasi Up LTE SIM Bundle Plan

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

General

About YES
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Bill & Reload Channels
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YesCare
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How To Activate SIM

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Databack

  • YES Databack x Shopee Voucher Promotion

Switch to YES

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Refer and Earn

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MCMC Anti Scam

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  • First to 5G

First To 5G Campaign

  1. What is 5G?
    5G is the latest generation of cellular technology with the fastest internet speeds, ultra-low latency and greater bandwidth.
  2. What is the difference in internet speed between 4G and 5G?
    With 5G, subscribers will be able to experience peak data rates of up to 100 times faster than 4G, and 1,000 times more connections than 4G with a supported “near-zero latency” — close to no delay in sending and receiving information between devices.
  3. What are the YES FT5G Plans offered by YES?
    The YES FT5G Plans are a series of special plans that enable a subscriber to enjoy unlimited 5G access up to 30 days from date of activation of the SIM card, subject to terms and conditions. They include the YES FT5G Prepaid Unlimited, the YES FT5G Postpaid 49, and YES FT5G Postpaid 99 Phone bundle plans.
  4. Which locations are equipped with 5G Services?
    As of December 2021, 5G services are available in certain locations within Putrajaya, Cyberjaya and Kuala Lumpur. To check for 5G network coverage, please refer to https://site.yes.my/support/coverage/.
  5. If I have subscribed to a YES First To 5G Campaign plan but I am not within the 5G network area, will I still enjoy 5G services?
    You will not be able to enjoy 5G services if you are not within the 5G network area. However, you will continue to enjoy uninterrupted 4G connectivity on our YES network.
  6. How can I enjoy 5G services?
    You may subscribe to any of the service plans available within the YES First To 5G Campaign subject to the campaign terms and conditions. Please take note that you can only use 5G services with a compatible 5G smartphone. For further information, please refer to yes.my/supported-devices/
  7. I have subscribed to the YES Postpaid FT5G Plan or the YES Prepaid FT5G Plan. How do I know when I am on 5G?
    A 5G icon on your 5G compatible smartphone will appear when you are within a 5G covered area.
  8. What should I do if I am in a 5G network area but I do not see the 5G icon appearing on my 5G smartphone?
    In such instance, you may send your questions to yescare@yes.my. Alternatively you can download the MyYes app from the Android Play Store or the Apple App Store to submit your questions through the MyYes app, or chat with our Chatbot Sofia and YES customer advocate directly.
  9. Will I be able to use 5G services if I am on a 4G smartphone?
    No, you will not be able to use 5G services if you are using a 4G smartphone.
  10. Will I be able to use the 5G SIM Card in my 4G smartphone?
    No, the 5G SIM Card cannot be used with a 4G smartphone.
  11. I am in a 5G network coverage area, can I choose to use 4G network instead of 5G network?
    No, you are unable to choose the type of network connectivity as your smartphone device is programmed to automatically connect with the best available network in the area.
  12. If I bought a 5G smartphone from overseas, will I be able to use it in Malaysia on the 5G network?
    We are unable to guarantee that 5G smartphones purchased overseas can be used on Malaysia’s 5G network. Instead, we recommend that you purchase the smartphone directly from YES.
  13. Is any configuration needed to enable 5G services on your 5G smartphone?
    No, there is no specific configuration required. You can use 5G services on your 5G smartphone as long as you within the 5G network coverage area.
  14. Can I use the 5G Services on a YES broadband modem?
    No, 5G services are currently unavailable through a broadband modem.

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