How to Activate Your New Yes SIM

Please follow the steps below to activate your Yes SIM:

• Step 1
  Download the MyYes app and launch the application
• Step 2
  Click on “Activate SIM”, then “Start”
• Step 3
  Scan the Yes SIM barcode or manually input your SIM serial number
• Step 4
  Select a number and click on “Next”
• Step 5
  Select your ID, scan it, and confirm ID type
• Step 6
  Complete activation by following the steps to perform an eKYC and verification of your ID.
• Step 7
  Create a password to log into MyYes App. A confirmation message of your activation will be sent to you.
• Step 8 – For Yes eSIM
  You will be required to install an eSIM profile by clicking “Install” at home screen on a device that supports Yes eSIM.

Note: For “Switch to Yes” can also be done during SIM activation.

For more information and SIM activation videos;
i. How to activate your Yes physical SIM, click here.
ii. How to activate your Yes eSIM when you purchase via yes.my click here.
iii. How to activate your Yes eSIM when you purchase via MyYes app, click here.
iv. How to activate your Yes eSIM when you purchase via Stores, click here

How to Switch to Yes
Please follow the steps below to “Switch to Yes”:

• Step 1
  Download the MyYes app and log in.
• Step 2
  Choose “Switch to Yes” on the homepage then click on “Switch to Yes”.
• Step 3
  Enter your number and click on “Verify” then submit.
• Step 4
  Verify and submit the number that you wish to switch.
• Step 5
  Response to SMS confirmation of switch to Yes and complete the process.

For more information visit our Switch to Yes page.

By activating the Yes number and service, you acknowledge, accept and agree to be bounded by the Terms and Conditions as set out in www.yes.my/tnc and give consent to YTLC to process your personal data in accordance with YTL Group Privacy Policy available at ytl.com/privacypolicy.asp.