How To Activate SIM

How to Activate Your New Yes SIM

Please follow the steps below to activate your Yes SIM:

  • Step 1
    Download the MyYes app, open the application and click on “New User”
  • Step 2
    Click on “Activate SIM”, then “Start”
  • Step 3
    Scan the barcode found on the back of the SIM jacket or manually input your SIM serial number
  • Step 4
    Select a number and click on “Next”
  • Step 5
    Select your ID, scan it, and confirm ID type
  • Step 6
    Complete activation by following the steps to perform an eKYC and verification of your ID.
  • Step 7
    Create a password to log into MyYes App
  • Step 8
    A confirmation message of your activation will be sent upon completion of the verification

How To Activate Your New Yes SIM

Note: For “Switch to Yes” can be done after SIM activation.

How To Switch to Yes
Please follow the steps below to “Switch to Yes”:

  • Step 1
    Download the MyYes app and log in.
  • Step 2
    Choose “Switch to Yes” on the homepage then click on “Switch to Yes”.
  • Step 3
    Enter your number and click on “Verify” then submit.
  • Step 4
    Verify and submit the number that you wish to switch.
  • Step 5
    Response to SMS confirmation of switch to Yes and complete the process.

SIM replacement activation via MyYes app
Please follow the steps below for “SIM replacement”:

  • Step 1
    Log into MyYes app
  • Step 2
    Choose “Activate SIM” to proceed
  • Step 3
    Click on “Start”
  • Step 4
    Scan the SIM Barcode or enter the serial number manually then once it is completed, SIM is activated

    By activating our postpaid service via this mobile number, you acknowledge, accept and agree to be bound by our Postpaid Service Terms and Conditions as set out in www.yes.my/legal and you also consent to your personal data being used, processed and/or disclosed in accordance with our YTL Group Privacy Policy available at https://ytl.com/privacypolicy.asp