• Yes | First to 5G
  • Peribadi
  • Bisnes
  • Pembelajaran
BMBahasa Malaysia
  • English
  • Bahasa Malaysia
Yes | First to 5G
  • Shop
      • Pelan Mudah Alih
      • Pelan Prabayar
      • Pelan Pascabayar
      • Tambahan Data & Hotspot
      • Juara 5G
      • Wireless Fibre 5G
      • Device-only Plan
      • Bundle Plan
      • Pelan Peranti
      • Infinite+
      • Jalur Lebar
      • Jalur Lebar Kediaman
      • Jalur Lebar On-the-go
      • Pelanggan Sedia Ada
      • Cara: Dapatkan Databack
  • Infinite+
  • Wireless Fibre 5G
  • Liputan
  • Kekalkan Nombor Telefon Anda
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
      • Emel Kami
      • Facebook Messenger
      • Lokasi Kedai
  • Solusi Bisnes
      • Akses Internet
      • Yes Soho
      • Yes DIA
      • Rangkaian Peribadi
      • Talian Pajak Berdedikasi Yes
      • Yes 4G VPN
      • Komunikasi Suara
      • Yes SIPconnect
      • Sistem Telefoni Bisnes
  • Dapatkan Bantuan
      • Bantuan & Sokongan
      • Soalan Lazim
      • Tanya Sofia
      • Kaedah Pembayaran
      • Aktifkan SIM
      • Peralatan & Perkhidmatan
      • Lokasi Roadshow
      • Ujian Kelajuan
      • Peranti Disokong
      • Semak Pesanan
      • Usahasama Strategik
      • Hubungi Kami
Mari Mulakan

Juara 5G

  • Juara 5G
  • Pelan FT5G Yes Prabayar
  • Pelan FT5G Yes Pascabayar
  • Peranti 5G
  • Pertukaran Pelan 4G ke FT5G
  • YES FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Program Pelan Perkhidmatan Pascabayar Yes Infinite+
  • Program Pelan Perkhidmatan Pascabayar Yes Infinite
  • Pelan Perkhidmatan Talian Tambahan Infinite
  • Pertukaran Pelan Ke Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Pelan Perkhidmatan Bundel Jalur Lebar Wayarles Yes
  • Pelan Perkhidmatan Jalur Lebar Wayarles Yes

Pelan

Pelan Pascabayar
  • Program Internet PERCUMA Enam (6) bulan Pascabayar Kasi Up
  • Pelan Perkhidmatan Pascabayar Kasi Up
  • Data Tambahan untuk Pascabayar Yes
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
    • Pascabayar Add-On Hotspot
Pelan Prabayar
  • Yes Travellers SIM Prepaid Plan
  • Pek Permulaan YES 4G LTE Prabayar
  • Pelan Prabayar Yes LTE OKU
  • Pelan Prabayar Kasi Up LTE SIM
  • Data Tambahan untuk Prabayar Yes
    • Tambah Nilai
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Voice Call Minutes Add-On
    • Data Tambahan Prabayar
    • Hotspot Add-On Prabayar
    • Kasi Up Unlimited dan Kasi Up Turbo 5GB
Jalur Lebar
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home
Jaringan Prihatin
  • Pelan Pascabayar YES Jaringan Prihatin
  • YES Prihatin x Ganjaran Pulangan Tunai Shopee
  • Pelan YES Jaringan Prihatin
  • Pembatalan Subsidi Jaringan Prihatin
  • Penukaran Pelan & Penyedia Perkhidmatan
  • Pendaftaran & Penebusan
  • Kelayakan
  • Soalan Lazim – Umum

Kempen / Promosi

  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • YES FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Promosi Pakej Yes Remaja Keluarga Malaysia
  • Kempen Sambungan SIM Percuma Belajar Dari Rumah
  • Kempen Pengekalan Telefon Percuma Belajar Dari Rumah
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x SIM Percuma Frog
Promosi Yes Shopee
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Promosi Pelan SIM Prabayar Yes Kasi Up x Shopee
  • Pelan Prabayar Bundel SIM Kasi Up LTE

General

Tentang Yes
  • ID Yes, Nombor Yes & Kata Laluan
  • Soalan Lazim Umum
Bil & Kaedah Tambah Nilai
  • AutoPay
  • Banking Channels – JomPAY
  • Internet Banking
  • e-Wallet
  • Pembayaran Atas Talian Yes
Roaming & IDD
  • Perkhidmatan Dial Terus Antarabangsa (IDD)
  • Data Roaming
  • Perkhidmatan Perayauan Antarabangsa (Pascabayar)
Peranti Yes
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • Mengenai Pengecasan dan Penggunaan Telefon Pintar Yes
  • Waranti dan Penggantian
YesCare
  • YesCare
Kedai Atas Talian Yes
  • Pengiriman dan Penghantaran
  • Pembelian

Inisiatif Belajar Dari Rumah

  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES
  • Program Pendidikan Atas Talian Prabayar SIM 7GB YES untuk Institusi Pelajaran Tinggi

Cara Untuk Mengaktifkan SIM Baru Yes

  • Cara Untuk Mengaktifkan SIM Baru YES

Perusahaan

  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service
  • YES Terragraph Plan
  • YES DIA (Akses Internet berdedikasi)
  • YES Broadband (Jalur Lebar)
  • YES DLL (Talian Pajakan Berdedikasi)

Rujuk dan Jana

  • Rujuk & Jana

Bertukar Ke Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Pertukaran Talian Ke Yes

Databack

  • Promosi Baucar Yes Databack x Shopee

MCMC Anti Scam

  • MCMC Anti Scam
  • Home
  • Docs
  • Soalan Lazim
  • Juara 5G

YES FT5G Discover SIM Pack Programme

  1. What is the Yes FT5G Discover SIM Pack?
    The Yes FT5G Discover SIM Pack is a Prepaid Service Plan provided by YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (“YTLC”). It is offered to all Malaysians and non-Malaysians residing in Malaysia aged 12 years and above with 5G Smartphone. Terms and conditions apply.
  2. Where can I apply for the Yes FT5G Discover SIM Pack?
    You can apply for the Yes FT5G Discover SIM Pack through the Yes website www.yes.my or on MyYes app.
  3. How many Yes FT5G Discover SIM Pack can I apply?
    You can only apply for one (1) Yes FT5G Discover SIM Pack.
  4. Will I be able to use 5G services if I am on a 4G smartphone?
    No, you will not be able to use 5G services if you are using a 4G smartphone. For more information regarding the 5G services, you may refer to FAQ under the First To 5G Campaign.
  5. I have received an email notification from Yes that my application for the Yes FT5G Discover SIM Pack is successful. How do I know when I will receive my Yes FT5G Discover SIM Pack?
    The email notification will state a delivery tracking number. To check your delivery status, please go to www.yes.my/TrackOrder and enter your delivery tracking number.
  6. I have received my free 5G-enabled SIM Card, how do I activate it to start using my free 10GB data?
    To activate your 5G-enabled SIM Card:

    If you are a New User, please follow the following steps:
    (i) Download the MyYes app
    (ii) On the login page, press “New User”
    (iii) Press “Activate SIM” button and follow the self-activation steps on the screen
    (iv) Once your activation is successful, you can now login to your Service account using your phone number and the password sent to your email. You can also login using the TAC method if you cannot find your password.

    If you are an Existing User, please follow the following steps:
    (i) Login to the MyYes app
    (ii) Go to Quick Access, press “Activate SIM” button and follow the self-activation steps on the screen
    (iii) Once your activation is successful, you can now login to your Service account using your phone number and the password sent to your email. You can also login using the TAC method if you cannot find your password.

  7. Am I allowed to choose a Yes Mobile Number when I apply for the Yes FT5G Discover SIM Pack?
    Not at this point in time. A YES Mobile Number will be assigned to each SIM Card upon activation.
  8. How long will my service account remain active?
    Your Yes FT5G Discover SIM Pack service account will remain active for a period of thirty (30) days from the date of activation of your 5G-enabled SIM Card.
  9. What happens if my Yes FT5G Discover SIM Pack account becomes inactive?
    You will still be able to receive calls and SMS, access your contacts and make emergency calls. However, you will not be able to make any calls, send SMS or surf the internet. Kindly purchase a Yes Reload for your Yes FT5G Discover SIM Pack. The minimum purchase of a Yes Reload is RM5. For more information, please refer to the Yes Reload Terms and Conditions available at Yes Reload Terms and Conditions.
  10. Does the 10GB free data have an expiry date?
    Yes, it does. It is valid for a period of 30 days only from the date of successful activation of your 5G-enabled SIM Card.
  11. How will I know whether I have received my free 10GB data upon activation of my Yes FT5G Discover SIM Pack?
    Please login to MyYes app, the information will be displayed on your home screen.
  12. Can I purchase other Prepaid Data Add-Ons before my account expires?
    Yes, you can. For more information on the Prepaid Data Add-on, please refer to our Prepaid FAQ.
  13. Do I need to activate the 5G-enabled SIM Card immediately upon receipt, or can I do so at a later time?
    You are required to perform a one-time activation of the 5G-enabled SIM Card within thirty (30) days from the date you receive the 5G-enabled SIM Card. Failing to do so will result in the SIM Card automatic expiration and your Service account shall be terminated accordingly. In such instance, any payment made by you, including the plan fee shall be automatically forfeited and no refund shall be made to you.
  14. Will there be any charges imposed when I call other Yes mobile numbers?
    There will be no charges imposed for domestic calls from a Yes mobile number to another Yes mobile number. If you are outside of Malaysia, you may subscribe to our International Roaming Service. Please refer to the International Roaming Service rates published at www.yes.my/roaming.
  15. Will there be any charges imposed when I call other networks?
    Yes, standard rates will apply. Please refer to the table below:-

    Type of Off Net Services Rates (RM) Charging Block
    (in seconds)
    Voice Calls RM 0.09/minute 30
    SMS RM 0.09/SMS –
  16. Will there be any charges imposed on IDD Service?
    Yes, charges will be imposed. Please refer to the voice call and SMS rates in relation to IDD Service @www.yes.my/roaming.
  17. Can I change my existing Service Plan to Yes FT5G Discover Plan?
    No, the Free Yes FT5G Discover Plan is only available for new registration.
  18. Can I keep my existing mobile number on Yes FT5G Discover Plan?
    Yes, you can port your existing mobile number to the Yes FT5G Discover Plan after your 5G-enabled SIM Card has been activated. Please refer https://www.yes.my/keep-your-number/ for more information.
  19. What if I have more questions not addressed in this FAQ?
    You can send your questions to yescare@yes.my.
    Alternatively you can download MyYes app from the Android Play Store or the Apple App Store to submit your questions via MyYes app, chat with our Chatbot Sofia and Yes.

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Pelan & Perhargaan

  • Pelan Prabayar
  • Pelan Pascabayar
  • Pelan Percuma
  • Tambahan Data & Hotspot
  • Jalur Lebar On-the-go
  • Jalur Lebar Kediaman

Tinjau

  • Kekalkan Nombor Telefon Anda
  • Cara: Dapatkan Databack
  • Usahasama Strategik
  • Perayauan

Peralatan

  • Manual Peranti
  • Liputan
  • Ujian Kelajuan

Info Syarikat

  • Tentang Kami
  • Terma & Syarat
  • Polisi Data Peribadi

Bantuan

  • Soalan Lazim
  • Tanya Sofia
  • Emel Kami
  • Facebook Messenger
  • Kunjungi Kami

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