Prepaid Hotspot Add-On

  1. What is Prepaid Hotspot Add-On?
    The Prepaid Hotspot Add-On enables you to use the internet data allocation for hotspot/tethering for other devices. Terms and conditions apply.
  2. What are the offerings under the Prepaid Hotspot Add-On?
    For more information you may refer to the Prepaid Hotspot Add-On Terms and Conditions. 
  3. How can I purchase Prepaid Hotspot Add-On?
    You can purchase the Prepaid Hotspot Add-On via any of the following channels:-
    (a) MyYes app;
    (b) Yes Stores/Kiosks; and
    (c) Authorised Yes Retail Partner outlets
  4. Can I check my Prepaid Hotspot Add-On internet data balance?
    You may check your Prepaid Hotspot Add-On internet data balance through the MyYes app.
  5. What happens to any balance internet quota from the Prepaid Hotspot Add which remains unutilised at the expiry of the Prepaid Hotspot Add-On Validity Period?
    Any unutilised internet data in the Prepaid Hotspot Add-On will be forfeited upon expiry of the Prepaid Hotspot Add-On Validity Period.
  6. What happens when I finish the internet data allocation under the Prepaid Hotspot Add-On?
    You will not be able to use your hotspot/tethering service once you have fully utilised the internet data allocated under the Prepaid Hotspot Add-On during the Prepaid Hotspot Add-On Validity Period. Please purchase any of the Prepaid Hotspot Add-Ons to continue to enjoy the tethering service.
  7. Can I purchase the Prepaid Hotspot Add-On, if the Kasi Up Unlimited Data Add-On or Kasi Up Unlimited_OKU Data Add-On has expired?
    No, each time you purchase any Prepaid Hotspot Add-On, please ensure that your Kasi Up Unlimited Data Add-On or Kasi Up Unlimited_OKU Data Add-On is within the Data Add-On validity period.
  8. If I have purchased multiple Data Add-Ons, which internet quota will be consumed first?
    If you have purchased multiple data add-ons, internet data allocated under any of the data add-ons which expires first will be deducted first.