• Yes | First to 5G
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Yes | First to 5G
  • Postpaid
      • explore postpaid Plans

      • Yes Power 35
      • Yes Infinite Basic
      • Yes Infinite Standard
      • Yes Infinite Premium
      • Yes Infinite Ultra
  • Prepaid
      • explore prepaid Plans

      • Yes Prepaid FT5G Unlimited
  • Infinite+
  • iPhone
  • 宽频
      • 5G Wireless Broadband
      • 4G Broadband
      • Explore Our Plans

      • quick options

      • Device Manual
      • Home Broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • Quick Options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • 宽频
      • 5G Wireless Broadband
      • 4G Broadband
      Main Menu

      5G Wireless Broadband

      • explore postpaid Plans

      • quick options

      • Device Manual
    • Main Menu

      4G Broadband

      • home broadband

      • Yes Zoom 70GB
      • Yes Zoom 100GB
      • Yes Zoom 130GB
      • Yes Zoom 150GB
      • quick options

      • Device Manual
      • on-the-go broadband

      • Yes Huddle XS 50GB
      • Yes Huddle XS 65GB
      • Yes Huddle XS 100GB
      • Yes Huddle XS 130GB
      • Yes Huddle XS 150GB
  • Promo/Campaign
  • Yes 5G Gaming
  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • ...
      Product Notice
    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
    • most asked questions
    • ...
      Keep Your Number

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE
  • Personal
  • Business
  • Learning
EN| BM
  • Shop
      • 移动计划
      • Wireless Fibre 5G
      • Device Plans
      • 宽频
      • 现有客户
  • Support
      • Help & Support
      • FAQ
      • 问 Sofia
      • Payment Methods
      • Activate SIM
      • Tools & Services
      • Roadshow Locations
      • Speed Test
      • Supported Devices
      • Track Order
      • Partners
      • Contact Us
      • Email Us
      • Facebook Messenger
      • Store Locations
  • Business Solutions
      • Internet Access
      • Yes Biz Wireless Fibre 5G
      • Yes DIA
      • Private Network
      • Yes Dedicated Leased Line
      • Yes 4G VPN
      • Voice Communication
      • Yes SIPconnect
  • Support
      • Help & Support
      • FAQ
      • 问 Sofia
      • Payment Methods
      • Activate SIM
      • Tools & Services
      • Roadshow Locations
      • Speed Test
      • Supported Devices
      • Track Order
      • Partners
      • Contact Us
  • Get Help
    • tools & services
    • ...
      Coverage Checker

      Check Yes network coverage in Malaysia.

    • ...
      Speed Test

      Measure your internet connection speed.

    • ...
      Supported Devices

      Browse devices compatible with 4G LTE and 5G technology.

    • ...
      Track Order

      Check the status of a Yes order.

    • LOCATE us
    • ...
      Store Locator

      Find the nearest Yes store.

    • ...
      Roadshow Locations

      Location of the Yes Roadshow.

    • ... Email us
    • ... Chat to Support
    • ... Talk to Us
      • tools & services
      • ... Coverage Checker
      • ... Speed Test
      • ... Supported Devices
      • ... Track Order
      • ... Product Notice
      • LOCATE us
      • ... Store Locator
      • ... Roadshow Locations
      • ... Email us
      • ... Chat to Support
      • ... Talk to Us
    • most asked questions
    • ...
      Switch to Yes

      Switch to Yes while keeping your number.

    • Activate SIM card
    • Payment method
    • Get databack
    • GO TO HELP CENTRE

First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • Change of Plan from 4G to Yes Power 35 Postpaid and Yes Prepaid FT5G Service Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes 5G Wireless Broadband

  • Yes 5G Wireless Broadband Gateway Postpaid Service Plan
  • Yes 5G Wireless Broadband Flexi Postpaid Service Plan

Plans

  • Postpaid Plan
    • Kasi Up Postpaid Six (6) months of FREE Internet Programme
    • Kasi Up Postpaid Service Plan
    • Postpaid Data Add-On
      • Infinite Postpaid Hotspot Add-On
      • Postpaid Data Add-On and Konfem Turbo
      • Postpaid Hotspot Add-On
  • Prepaid Plan
    • Yes Travellers SIM Prepaid Plan
    • Yes 4G LTE Prepaid Starter Pack
    • OKU Yes LTE Prepaid Plan
    • Kasi Up Prepaid LTE SIM Plan
    • Prepaid Data Add-On
      • Reload
      • Prihatin Special 30GB RM20
      • Yes Prihatin Special Unlimited RM15
      • Prepaid Voice Call Minutes Add-On
      • Prepaid Data Add-On
      • Prepaid Hotspot Add-On
      • Kasi Up Unlimited and Kasi Up Turbo 5GB
  • Broadband
    • Broadband Warranty & Replacement
    • Broadband On The Go
    • Broadband Home

Campaign / Promotion

  • Insentif Pascabayar RAHMAH Penjawat Awam (Civil Servant)
  • Insentif Pascabayar RAHMAH Pengamal Media (Media Practitioners)
  • Pakej Yes 5G RAHMAH
  • Yes Infinite Basic Postpaid Service Plan Merdeka Promotion
  • Yes x Nothing Phone (2) Postpaid Service Plans Promotion
  • Yes Power 35 Discover Postpaid Service Plan Campaign
  • Yes Ceria Raya Free 44GB Data Campaign
  • Yes Power 35 Postpaid Plan
  • Yes FT5G x NCT Dream Prepaid SIM Pack Programme
  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Free SIM
  • NUTP Huddle XS Bundle Plan
  • YES x Frog Free SIM
  • Yes Shopee Promotion
    • Yes Infinite Discover Postpaid Service Plan Promotion
    • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan
    • Prepaid Kasi Up LTE SIM Bundle Plan

General

  • About Yes
    • Yes ID, Yes Number & Password
    • General FAQ
  • Bill & Reload Channels
    • AutoPay
    • Banking Channels – JomPAY
    • Internet Banking
    • Over the Counter
    • e-Wallet
    • Yes Online Portals
  • Roaming & IDD
    • Yes International Direct Dial (IDD) Service
    • Data Roaming
    • International Roaming Service (Postpaid)
  • Yes Devices
    • 5G Devices
    • Yes 5G Infinite Gateway
    • Yes Huddle XS LTE
    • Yes Zoom LTE
    • About Charging and Using Yes Smartphone
    • Warranty and Replacement
  • YesCare
    • YesCare
  • Yes Online Store
    • Shipping and Delivery
    • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Switch to Yes

  • Yes Mobile Number Portability
  • Yes Mobile Number Portability to Infinite Plans Promotion

Refer and Earn

  • Refer and Earn

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

Databack

  • Yes Databack x Shopee Voucher Promotion

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Yes Wireless Fibre Bundle Service Plan
  • Yes Wireless Fibre Service Plan
  • Jaringan Prihatin
    • Yes Jaringan Prihatin Postpaid Service Plan
    • Yes Prihatin x Shopee Cashback Rewards
    • Yes Jaringan Prihatin Service Plan
    • Deregistration or Termination of the Jaringan Prihatin Subsidy
    • Switching Plans & Providers
    • Registration and Redemption
    • Eligibility
    • General

Blocking of SMS Content that consists of URL Link, Personal Details, Phone Numbers or Others

  • Blocking of SMS Content that consist of URL Link, Personal Details, Phone Numbers or Others
  • Home
  • Docs
  • 常见疑问
  • First to 5G

First To 5G Campaign

  1. What is 5G?
    5G is the latest generation of cellular technology with the fastest internet speeds, ultra-low latency and greater bandwidth.
  2. What is the difference in internet speed between 4G and 5G?
    With 5G, subscribers will be able to experience peak data rates of up to 100 times faster than 4G, and 1,000 times more connections than 4G with a supported “near-zero latency” — close to no delay in sending and receiving information between devices.
  3. What are the Yes FT5G Plans offered by Yes?
    The Yes FT5G Plans are a series of special plans that enable a subscriber to enjoy unlimited 5G access up to 30 days from date of activation of the SIM card, subject to terms and conditions. They include the Yes FT5G Prepaid Unlimited, the Yes FT5G Postpaid 49, and Yes FT5G Postpaid 99 Phone bundle plans.
  4. Which locations are equipped with 5G Services?
    For more information, you may refer to and check for 5G network coverage here https://site.yes.my/support/coverage/.
  5. If I have subscribed to a Yes First To 5G Campaign plan but I am not within the 5G network area, will I still enjoy 5G services?
    You will not be able to enjoy 5G services if you are not within the 5G network area. However, you will continue to enjoy uninterrupted 4G connectivity on our Yes network.
  6. How can I enjoy 5G services?
    You may subscribe to any of the service plans available within the Yes First To 5G Campaign subject to the campaign terms and conditions. Please take note that you can only use 5G services with a compatible 5G smartphone. For further information, please refer to yes.my/supported-devices/
  7. I have subscribed to the Yes Postpaid FT5G Plan or the Yes Prepaid FT5G Plan. How do I know when I am on 5G?
    A 5G icon on your 5G compatible smartphone will appear when you are within a 5G covered area.
  8. What should I do if I am in a 5G network area but I do not see the 5G icon appearing on my 5G smartphone?
    In such instance, you may send your questions to yescare@yes.my. Alternatively you can download the MyYes app from the Android Play Store or the Apple App Store to submit your questions through the MyYes app, or chat with our Chatbot Sofia and Yes customer advocate directly.
  9. Will I be able to use 5G services if I am on a 4G smartphone?
    No, you will not be able to use 5G services if you are using a 4G smartphone.
  10. Will I be able to use the 5G SIM Card in my 4G smartphone?
    No, the 5G SIM Card cannot be used with a 4G smartphone.
  11. I am in a 5G network coverage area, can I choose to use 4G network instead of 5G network?
    No, you are unable to choose the type of network connectivity as your smartphone device is programmed to automatically connect with the best available network in the area.
  12. If I bought a 5G smartphone from overseas, will I be able to use it in Malaysia on the 5G network?
    We are unable to guarantee that 5G smartphones purchased overseas can be used on Malaysia’s 5G network. Instead, we recommend that you purchase the smartphone directly from Yes.
  13. Is any configuration needed to enable 5G services on your 5G smartphone?
    No, there is no specific configuration required. You can use 5G services on your 5G smartphone as long as you within the 5G network coverage area.
  14. Can I use the 5G Services on a Yes broadband modem?
    No, 5G services are currently unavailable through a broadband modem.
  15. What happened to my 5G connectivity when my device is running on Battery Saver or power saving mode?
    Most devices will automatically switch off 5G connectivity when the battery saver profile is enabled.
  16. My battery is draining, what should I do to keep my 5G connected?

    To continue enjoying 5G services experiences, you can turn off the battery saver and select “Preferred 5G” option under device network settings. For more information, you may refer to How To Enable 5G Preferred Network.

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配套与价格

  • 预付配套
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  • Free Plans
  • 数据添加
  • 便携式宽频
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探索

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