Broadband On The Go

  1. What is Huddle XS broadband service bundle plan offerings?
    Plan YES 4G Huddle XS LTE Bundle
    Postpaid 45 Postpaid 65 Postpaid 98 Postpaid 128 Postpaid 148
    Monthly Commitment RM45
    (RM47.70 Inclusive SST)    		 RM65
    (RM68.90 Inclusive SST)    		 RM98
    (RM103.88 Inclusive SST)    		 RM128
    (RM135.68 Inclusive SST)    		 RM148
    (RM156.88 Inclusive SST)
    Total Monthly Data 5OGB 65GB 100GB 130GB 150GB
    Activation Fee
    Plan Advanced Payment RM45
    (RM47.70 Inclusive SST)
    (Rebated 1st month)    		 RM65
    (RM68.90 Inclusive SST)
    (Rebated 1st month)    		 RM98
    (RM103.88 Inclusive SST)
    (Rebated 1st month)    		 RM128
    (RM135.68 Inclusive SST)
    (Rebated 1st month)    		 RM148
    (RM156.88 Inclusive SST)
    (Rebated 1st month)
    Contract Period 12 months
    Special Offer N/A
    Total Payment Upon Registration RM45
    (RM47.70 Inclusive SST)    		 RM65
    (RM68.90 Inclusive SST)    		 RM98
    (RM103.88 Inclusive SST)    		 RM128
    (RM135.68 Inclusive SST)    		 RM148
    (RM156.88 Inclusive SST)
  2. How do I connect my WiFi devices to the YES Huddle XS 4G LTE?
    Firstly, turn on your YES Huddle XS 4G LTE. Then, search for the YES Huddle XS 4G LTE default SSID (network name) on your WiFi enabled device. You should see something like this:
    YES 4G Huddle LTE – XXXX
    Lastly, key in the default WiFi password provided at the back of YES Huddle XS 4G LTE.
    [Note: Default WiFi password is the last 8 digits of IMEI number]
  3. How do I change my YES Huddle XS 4G LTE WiFi network details?
    a. Connect your YES Huddle XS 4G LTE to your computer through a WiFi connection.
    b. Open a web browser on the computer, type http://192.168.1.1/ in the URL field and press enter.
    c. The YES Huddle XS 4G LTE admin page should open in your browser.
    d. Type ‘admin’ in the password field. The browser will now take you to the setup page.
    e. Follow on screen instructions to complete the setup.
  4. How many users can connect to the YES Huddle XS 4G LTE at one time?
    You can connect up to 11 users at the same time: 10 users via WiFi and one tethered connection via USB (Can set in admin page).
  5. How do I perform a factory reset on my Huddle XS 4G LTE?
    You can reset your Huddle XS 4G LTE by pressing and holding the reset button at the back of the device for 30 seconds until the all LED lights up.
  6. What is the SIM card type Huddle XS 4G LTE use?
    Huddle XS 4G LTE uses a micro sized SIM card.
  7. What is the YES Huddle XS 4G LTE battery capacity?
    It has a battery capacity of 2300mAH and takes approximately 2 – 3 hours to be fully charged. The LTE power light will turn solid green when the battery is fully charged.
  8. How Long will the battery last on a full charge?
    The YES Huddle XS 4G LTE battery lasts up to 8 hours on a full charge, depending on the usage of the device, operating conditions, WiFi transmitting power level, LTE signal strength level, as well as the regular wear and tear can have an effect on battery performance.
  9. Does the Huddle XS 4G LTE support FOTA (Firmware Over The Air)?
    Yes, Huddle XS 4G LTE supports FOTA. Your Huddle XS 4G LTE will always check with the server for newer versions that it will automatically download and install. Battery capacity needs to be above 45% for the new firmware to be installed.
  10. What does the battery light mean?
    Battery Charging
    Blinking Green Charging with high battery level
    Blinking Red Charging with low battery level
    Solid Green Fully charged
    Battery Indicator
    Solid Green High battery level
    Solid Red Low battery level
  11. How to check the battery status?
    You can login to the admin page to check at the top right panel.
  12. How long can the WiFi SSID Name be?
    It can be a maximum of 32 characters.
  13. How long can the WiFi password be?
    It can be 8 – 63 characters.
  14. What do the 4G LTE LEDs mean?
    Blinking Red Out of service / No SIM card Inserted
    Solid Green Connected to LTE network
    Solid Blue LTE signal RSRP < -105
    Solid Green LTE signal RSRP > -105
  15. How to tether/connect with USB cable?
    a. Connect via USB cable to laptop/PC
    b. Wait a moment, the YES Huddle XS 4G LTE will be detected by Windows 7 and above & Mac OS automatically
    c. For Windows XP / Vista, please proceed to ” http://192.168.1.1 -> Advanced Settings > RNDIS > Download ” to install the driver
  16. What OS is supported for USB tethering?
    a. Windows – XP, Vista, 7, 8 ,10
    b. Mac OS versions X10.6 and above
  17. Does YES Huddle XS 4G LTE have SIM pin security?
    Yes, user can login to admin page to setup the pin: – Advanced Settings ⇒ 4G LTE ⇒ SIM Settings