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Yes | First to 5G
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Get Started

First to 5G

  • First To 5G Campaign
  • YES Postpaid FT5G Plan
  • YES Prepaid FT5G Plan
  • YES FT5G Discover SIM Pack Programme
  • YES FT5G Free Fire SIM Pack Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G

Plans

Postpaid Plan
  • Kasi Up Postpaid Service Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Postpaid Data Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Kasi Up Prepaid Tourist Plan
  • Kasi Up Prepaid LTE SIM Plan
  • OKU YES 4G LTE Prepaid Plan
  • YES 4G LTE Prepaid Starter Pack
  • Prepaid Data Add-On
    • Prihatin Special 30GB RM20
    • YES Prihatin Special Unlimited RM15
    • Prepaid Data Add-On
    • Prepaid Hotspot Add-On
    • Prepaid Voice Call Minutes Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
    • Reload
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home
Jaringan Prihatin
  • YES Jaringan Prihatin Postpaid Service Plan
  • YES Prihatin x Shopee Cashback Rewards
  • YES Jaringan Prihatin Service Plan
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Switching Plans & Providers
  • Registration and Redemption
  • Eligibility
  • General

Campaign / Promotion

  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • YES FT5G ePemula Service Plan
  • Pakej YES Peranti Keluarga Malaysia Promotion
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej YES Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Learn From Home Free Phone Retention Campaign
  • NUTP Huddle XS Bundle Plan
  • NUTP Free SIM
  • YES x Frog Free SIM
YES Kasi Up Shopee Promotion
  • YES Kasi Up x Shopee RM1 Prepaid SIM Plan
  • Prepaid Kasi Up LTE SIM Bundle Plan

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

General

About YES
  • General FAQ
  • YES ID, YES Number & Password
Bill & Reload Channels
  • AutoPay
  • Banking Channels – JomPAY
  • Internet Banking
  • Over the Counter
  • e-Wallet
  • YES Online Portals
YES Devices
  • YES Zoom LTE
  • Warranty and Replacement
  • YES Huddle XS LTE
  • Getting Started FAQ – Configuring Your YES Device
  • Getting Started FAQ – Change Your Password
  • About Charging and Using YES Smartphone
Roaming & IDD
  • International Roaming Service (Postpaid)
  • Data Roaming
  • YES International Direct Dial (IDD) Service
YesCare
  • YesCare
YES Online Store
  • Shipping and Delivery
  • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Databack

  • YES Databack x Shopee Voucher Promotion

Switch to YES

  • YES Mobile Number Portability

Refer and Earn

  • Refer and Earn

MCMC Anti Scam

  • MCMC Anti Scam
  • Home
  • Docs
  • Frequently Asked Questions
  • Enterprise

YES Converged Service

  1. How can YES Business Mobility / YES SoHo benefit me?
    With the wide coverage area of our service, you can be assured that you will stay connected to both Internet and Voice connectivity wherever you are.
  2. How can I check if my area is within the coverage area?
    You can check our extensive coverage area at:- http://www.yes.my/support/coverage.
  3. Can I change my YES Business Mobility / YES SoHo Plan during the commitment period?
    Yes, during the commitment period, you are allow to upgrade the plan that you have to a higher one. However, you are not allow to downgrade the plan at this time. This service will be available in the future.
  4. Is there any tonnage/data quota for the service?
    To ensure fair usage for all YES’s customer, we do enforced a cap on the monthly data usage. Refer to Pricing Table for more details.
  5. What happen if I’ve reached my monthly allocated data quota?
    You can purchase our SuperBooster Add-On to increase your data quota for your plan. Otherwise, your bandwidth speed will be throttled down.
  6. Is there any penalty, if I choose to terminate the service before the end of the commitment period?
    Yes, there will be penalty charge if you terminate before the end of the commitment period. You will be penalized with the remaining term of the monthly recurring charge.
  7. What is the payment method for the service?
    Below is the acceptable payment method for the subscribed service.
    a. Auto Teller Machine (selected banks)
    b. Cash Deposit Machine (selected banks)
    c. Online Banking (selected banks)
    d. Credit Card
    e. Over the Counter (YES Store/Kiosk, Exclusive Retail Partner
  8. What is the bill cycle for YES Converged Service?
    The bill cycle for YES Converged Service is Monthly.
  9. Is there any equipment provided by YES for this service?
    Yes, depending on the plan selected, Refer to Pricing Table for more details.
  10. What is the warranty period for the equipment?
    Standard 1 year warranty applies.
  11. Who should I contact, if there is connectivity issue on my service?
    You can contact our Support Desk during office hours at +6018-3330033 to resolve your issue.

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Plans & Pricing

  • Prepaid Plans
  • Postpaid Plans
  • Data Add-Ons
  • On-the-go Broadband
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Explore

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  • Databack
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Tools

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  • Speed Test
  • Store Locations

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Help

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  • Visit Our Store

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