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First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Service Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Postpaid Data Add-On
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • OKU Yes LTE Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Data Add-On
    • Prepaid Hotspot Add-On
    • Prepaid Voice Call Minutes Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home

Campaign / Promotion

  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • Learn From Home Free Phone Retention Campaign
  • NUTP Huddle XS Bundle Plan
  • NUTP Free SIM
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Prepaid Kasi Up LTE SIM Bundle Plan
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

General

About Yes
  • General FAQ
  • Yes ID, Yes Number & Password
Bill & Reload Channels
  • AutoPay
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  • Over the Counter
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  • Yes Online Portals
Yes Devices
  • Yes 5G Infinite Gateway
  • Yes Huddle XS LTE
  • Yes Zoom LTE
  • About Charging and Using Yes Smartphone
  • Warranty and Replacement
Roaming & IDD
  • International Roaming Service (Postpaid)
  • Data Roaming
  • Yes International Direct Dial (IDD) Service
YesCare
  • YesCare
Yes Online Store
  • Shipping and Delivery
  • Purchases

How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Databack

  • Yes Databack x Shopee Voucher Promotion

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Wireless Fibre Bundle Service Plan
Jaringan Prihatin
  • General
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  • Switching Plans & Providers
  • Deregistration or Termination of the Jaringan Prihatin Subsidy
  • Yes Jaringan Prihatin Service Plan
  • Yes Prihatin x Shopee Cashback Rewards
  • Yes Jaringan Prihatin Postpaid Service Plan
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  • Prepaid Data Add-On
  • Prepaid Data Add-On

Prepaid Data Add-On

  1. What is the Prepaid Data Add-On?
    The Prepaid Data Add-On is an optional bulk add-on which gives you more savings, more benefits and more value. For more information, please refer to the terms and conditions.
  2. How do I purchase the Prepaid Data Add-On?
    You can purchase the Prepaid Data Add-On via
    – MyYes app
    – Yes Stores or Yes Retail Partners
    – Yes Authorized Dealer
    – Yes Express Payment Channel.
  3. Can I use my Yes Credit to purchase the Prepaid Data Add-On?
    Yes you can!
  4. Can I use my Yes Credit combined with my credit card to purchase Prepaid Data Add-On?
    No, you can’t. You will need to have sufficient YES Credit to complete the purchase or use a credit card to pay in full to purchase a Prepaid Data Add-On.
  5. How much are the Prepaid Data Add-On, and how much data will I be getting?
    Prepaid Data Add-On for 4G Plan subscribers;

    Prepaid Data Add-On types Price 4G Data Capacity Data Add-On Validity Period
    Kasi Up 1Day 1GB_RM1 RM1 1GB 1 day
    (expired by 12am)
    Kasi Up 2Days 2GB_RM2 RM2 2GB 2 days
    Kasi Up 3Days 3GB_RM3 RM3 3GB 3 days
    Kasi Up 5Days 5GB_RM5 RM5 5GB 5 days
    Kasi Up 7Days 10GB_RM10 RM10 10GB 7 days
    Kasi Up 30Days 10GB_RM15 RM15 10GB 30 days
    Kasi Up 30Days 20GB_RM20 RM20 20GB 30 days
    Kasi Up Unlimited Data and Voice RM30 Unlimited* (up to 7Mbps speed) / (hotspot 9GB 5G/4G) 30 days

    *Terms and conditions apply

  6. If I am under First To 5G (FT5G) plans subscriber how much are the Prepaid Data Add-On and data will I be getting?
    Prepaid Data Add-On for 5G subscribers;

    Prepaid Data Add-On types

    Price Data (5G/4G)**  Data Add-On Validity Period

    FT5G_RM1_1GB_1Day

    RM1 1GB

    1 day (expired by 12am)

    FT5G_RM2_2GB_2Days

    RM2 2GB

    2 days

    FT5G_RM3_3GB_3Days

    RM3 3GB

    3 days

    FT5G_RM5_5GB_5Days

    RM5 5GB

    5 days

    FT5G_RM10_10GB_7Days

    RM10 10GB 7 days

    FT5G_RM15_10GB_30Days

    RM15 10GB

    30 days

    FT5G_RM20_20GB_30Days

    RM20 20GB

    30 days

    FT5G RM30 Unlimited RM30 Unlimited*
    (hotspot 9GB 5G/4G)

    30 days

    FT5G RM49 100GB RM49 100GB

    30 days

    *Terms and conditions apply

  7. How many Prepaid Data Add-Ons am I allowed to purchase at any one time?
    You are allowed to purchase multiple Prepaid Data Add-Ons under one Yes number at any one time.
  8. What happens when I purchase another Prepaid Data Add-On before the expiry of my current Prepaid Data Add-On?
    If you’ve purchased another Prepaid Data Add-On before the expiry of the current Prepaid Data Add-On, the Add-On which will expire first will be consumed first.
  9. Will I be alerted when my Prepaid Data Add-On is expiring?
    Yes, an SMS will be sent to your Yes number to remind you of the expiry of your Prepaid Data Add-On.
  10. How can I check my usage and balance of my Prepaid Data Add-Ons?
    You can check your usage and balance of your Prepaid Data Add-On via MyYes app.

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