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First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • Yes FT5G Discover SIM Pack Programme
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  • Change of Plan from 4G to FT5G

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Wireless Fibre Bundle Service Plan
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Plans

Postpaid Plan
  • Kasi Up Postpaid Service Plan
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Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
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  • OKU Yes LTE Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
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    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
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Broadband
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  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
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  • Pakej Yes Peranti Keluarga Malaysia Promotion
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  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
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  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

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Databack

  • Yes Databack x Shopee Voucher Promotion

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

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  • Pakej Perpaduan Yes Promotion

Pakej Perpaduan Yes Promotion

  1. What is the Pakej Perpaduan Yes Promotion?
    The Pakej Perpaduan Yes Promotion (“Promotion”) is an initiative by the Government of Malaysia in collaboration with YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) (“YTLC”). Terms and conditions
  2. Who is eligible for this Promotion?
    This promotion is open to all Malaysian citizens who fulfils the following condition:-
    (i) Individuals above 12 years and below 30 years of age and in possession of a valid MyKad, MyPR or My Tentera, whichever that is applicable; or
    (ii) Individuals who are Senior Citizens (60 years old and above) and in possession of a valid MyKad, MyPR or My Tentera, whichever that is applicable; or
    (iii) Individuals who are Police and Army Veterans and in possession of a valid Police or Tentera retiree ID, whichever that is applicable; or
    (iv) Individuals who are Persons with Disabilities (OKU) and in possession of a valid MyKad, MyPR and OKU Card, whichever that is applicable; and
    (v) Individuals who are registered under B40 Income Group and in possession of a valid MyKad, MyPR or My Tentera, whichever that is applicable.
  3. What is the duration of this Promotion?
    This Promotion period will be from 28th February 2023 to 31st December 2023.
  4. How can I apply for this Promotion?
    If you are an Eligible Subscriber, you may apply for this Promotion via Yes Stores only.
  5. How many Promotion Package can I register?
    An Eligible Subscriber may register one (1) Pakej Perpaduan Yes Promotion provided that the Eligible Subscriber does not have, in aggregate, more than five (5) prepaid service accounts with Yes.
  6. Is there expiry date to the Promotion Package?
    This Promotion period will be until 31st of December 2023, terms and conditions apply.
  7. Will I be allowed to carry forward any unused data under the Promotion Package upon expiry of the Account Validity Period?
    No, you cannot carry forward any unused data under the Promotion Package after the expiry of the Account Validity Period. Any balance internet data which remains unutilised shall be forfeited at the expiry of the Account Validity Period.
  8. Can I purchase any Prepaid Data Add-On before expiry of my Account Validity Period?
    Yes, you may purchase Prepaid Data Add-Ons before expiry of your Account Validity Period.
  9. Will there be any charges imposed for any On-Net Voice Calls?
    All domestic On-Net Voice Calls are free. However, charges will be imposed on all international calls, roaming and IDD Calls and SMS in accordance with the voice calls and SMS rates found at https://www.yes.my/roaming.
  10. Will there be any charges imposed for any Off-Net Voice Calls?
    Yes, all Off-Net Voice Calls are subjected to a standard rate. Please refer to the table below:-

    Type of Off Net Services Rates (RM) Charging Block
    (in seconds)
    Voice Calls RM 0.09 / minute 30
    SMS RM 0.09/SMS –
  1. What if I have more questions not addressed in this FAQ?
    You may send your questions to yescare@yes.my. Alternatively you can download MyYes app from Android Play Store, Huawei AppGallery or Apple App Store to chat with our Chatbot Sofia or our Yes customer advocates, or to submit your questions via MyYes

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