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First to 5G

  • First To 5G Campaign
  • Yes Prepaid FT5G Plan
  • Yes Postpaid FT5G Plan
  • Yes FT5G Discover SIM Pack Programme
  • Yes FT5G Free Fire SIM Pack Plan
  • 5G Devices
  • Change of Plan from 4G to FT5G

Infinite+

  • Yes Infinite+ Postpaid Service Plans Programme
  • Yes Infinite Postpaid Service Plans Programme
  • Infinite Supplementary Line Service Plan
  • Change of Plan to Yes Infinite+

Yes Wireless Fibre

  • Yes Wireless Fibre Raya Special Promo Family Bundle Service Plan
  • Yes Wireless Fibre Service Plan

Plans

Postpaid Plan
  • Kasi Up Postpaid Service Plan
  • Kasi Up Postpaid Six (6) months of FREE Internet Programme
  • Postpaid Data Add-On
    • Infinite Postpaid Hotspot Add-On
    • Postpaid Data Add-On and Konfem Turbo
    • Postpaid Hotspot Add-On
Prepaid Plan
  • Yes Travellers SIM Prepaid Plan
  • Kasi Up Prepaid LTE SIM Plan
  • OKU Yes LTE Prepaid Plan
  • Yes 4G LTE Prepaid Starter Pack
  • Prepaid Data Add-On
    • Reload
    • Prihatin Special 30GB RM20
    • Yes Prihatin Special Unlimited RM15
    • Prepaid Data Add-On
    • Prepaid Hotspot Add-On
    • Prepaid Voice Call Minutes Add-On
    • Kasi Up Unlimited and Kasi Up Turbo 5GB
Broadband
  • Broadband Warranty & Replacement
  • Broadband On The Go
  • Broadband Home

Campaign / Promotion

  • Pakej Perpaduan Jalur Lebar (Fixed Broadband)
  • Yes Choose & Activate SIM
  • Pakej Perpaduan Yes Promotion
  • Yes Infinite Plus (Foodpanda) Postpaid Service Plan Programme
  • RM10 Discount for Infinite Plus Promotion
  • Yes Infinite Plus (with upfront payment) Postpaid Service Plans Programme
  • Yes Trade-In Programme
  • Kasi Up Unlimited Data and Voice Add-on Promotion
  • Yes FT5G ePemula Service Plan
  • YES Prepaid FT5G RM15 Plan Programme
  • Pakej Yes Remaja Keluarga Malaysia Promotion
  • Learn From Home Free SIM Extension Campaign
  • Pakej Yes Peranti Keluarga Malaysia Promotion
  • Learn From Home Free Phone Retention Campaign
  • NUTP Huddle XS Bundle Plan
  • NUTP Free SIM
  • YES x Frog Free SIM
Yes Shopee Promotion
  • Yes Infinite Discover Postpaid Service Plan one (1) month of Free Internet Promotion
  • Prepaid Kasi Up LTE SIM Bundle Plan
  • Yes Kasi Up x Shopee RM1 Prepaid SIM Plan

Learn From Home Initiative

  • YES Online Prepaid SIM Card 7GB for Learn From Home Programme
  • YES Online Prepaid SIM Card 7GB for Institutions of Higher Learning Learn From Home Programme

General

About Yes
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  • Yes Online Portals
Yes Devices
  • Yes 5G Infinite Gateway
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  • Yes Zoom LTE
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Roaming & IDD
  • International Roaming Service (Postpaid)
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  • Yes International Direct Dial (IDD) Service
YesCare
  • YesCare
Yes Online Store
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How To Activate SIM

  • How To Activate SIM

Enterprise

  • YES Terragraph Plan
  • YES DIA (Dedicated Internet Access)
  • YES Broadband
  • YES DLL (Dedicated Leased Line)
  • YES 4G-VPN
  • YES SIPconnect
  • YES Cloud PBX
  • YES Converged Service

Databack

  • Yes Databack x Shopee Voucher Promotion

Switch to Yes

  • Yes Mobile Number Portability to Infinite Plans Promotion
  • Yes Mobile Number Portability

Refer and Earn

  • Refer and Earn

MCMC Anti Scam

  • MCMC Anti Scam

Archive FAQ

  • Yes Wireless Fibre CNY Promo Family Bundle Service Plan
  • Yes Wireless Fibre Bundle Service Plan
Jaringan Prihatin
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  • Yes Jaringan Prihatin Service Plan
  • Yes Prihatin x Shopee Cashback Rewards
  • Yes Jaringan Prihatin Postpaid Service Plan
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  • Refer and Earn
  • Refer and Earn

Refer and Earn

  1. What is Yes Kasi Up Refer & Earn Programme?
    Under the Yes Kasi Up Refer & Earn Programme, a Yes Postpaid or Prepaid Subscriber, including the Jaringan Prihatin Plans, can earn Cash Reward if their Referral Code is used to buy any Yes Postpaid or Prepaid plans. *Terms and conditions apply
  2. How do I find my Referral Code?
    Your Referral Code is your Yes number. If someone else uses your Referral Code during their purchase of any Yes Postpaid or Prepaid Service Plan/(s), you will receive Cash Reward upon their activation.
  3. Will I be completely excluded from participating in the Yes Kasi Up Refer & Earn Programme if I have subscribed to any of the Excluded Service Plans?
    You can participate in the Yes Kasi Up, Prihatin and Yes Infinite Postpaid Service Plans Refer & Earn Programme as long as you have subscribed to a Postpaid Service Plan and/or Prepaid Service Plan, in addition to the Excluded Service Plans. Just share the Referral Code of such Postpaid Service Plan or Prepaid Service Plan you have subscribed to.
  4. As a Referrer, how do I share my Referral Code?
    You may share your Referral Code via the Refer Now button on the MyYes app.
    • log-in to MyYes app;
    • click on the “Earn Reward when you refer Friends” banner
    • click on the tab “REFER NOW”
    • select the social media platform which you intend to use as a medium to share the Referral Code
  5. Can I use my own Referral Code to subscribe to any of the Kasi Up Plans or Jaringan Prihatin Plans?
    No, you cannot use your own Referral Code to subscribe to any of the Kasi Up Plans under this Yes Kasi Up Refer & Earn Programme.
  6. What is the Cash Reward?
    The Cash Reward is dependent on the type of plan that is purchased using your Referral Code

    No Plans Cash Reward Earned Period
    Total amount to be earned Upon Activation mth 1 (30 days)* mth 2 (60 days)* mth 3 (90 days)* mth 4 (120 days)* mth 5 (150 days)* mth 6 (180 days)* mth 7 (210 days)* mth 8 (240 days)* mth 9 (270 days)*
    1 Kasi Up Postpaid 49 (with contract) RM 50 RM 20 – RM 10 RM 10 RM 10 – – – – –
    2 Kasi Up Postpaid 49 (with contract) RM 15 RM 20 – – – – – – RM 10 RM 10 RM 10
    3 Kasi Up Postpaid 30 Phone Bundle (with contract) RM 15 RM 15 – – – – – – – – –
    4 Kasi Up Prepaid 15 RM 5 RM 5 – – – – – – – – –
    5 Yes Prihatin Learn From Home for Families RM 10 RM 10 – – – – – – – – –
    6 Yes Prihatin Learn From Home for Individuals RM 10 RM 10 – – – – – – – – –
    7 Yes Prihatin Learn From Home Family Postpaid RM 10 RM 10 – – – – – – – – –
    8 Yes Prihatin Learn From Home Individual Postpaid RM 10 RM 10 – – – – – – – – –
    9 Yes Postpaid Merdeka RM1 RM 10 RM 10 – – – – – – – – –
    10 Pakej Yes Remaja Keluarga Malaysia RM 5 RM 5 – – – – – – – – –
    11 Yes Postpaid FT5G RM49 RM 50 RM 20 – RM 10 RM 10 RM 10 – – – – –
    12 Yes Postpaid FT5G RM99** RM 50 RM 20 – RM 10 RM 10 RM 10 – – – – –
    13 Yes Prepaid FT5G Plan RM 5 RM 5 – – – – – – – – –
    14 Infinite Basic RM 50 RM 20 – RM 10 RM 10 RM 10 – – – – –
    15 Infinite Standard RM 50 RM 20 – RM 10 RM 10 RM 10 – – – – –
    16 Infinite Premium RM 50 RM 20 – RM 10 RM 10 RM 10 – – – – –
    17 Infinite Ultra RM 50 RM 20 – RM 10 RM 10 RM 10 – – – – –

    *Terms and Conditions apply.
    **The Yes Postpaid FT5G RM99 Phone Bundle consists of:-
    (i) Yes Postpaid FT5G RM99 Xiaomi 11 Lite 5G NE 8_128
    (ii) Yes Postpaid FT5G RM99 Xiaomi 11 Lite 5G NE 8_256
    (iii) Yes Postpaid FT5G RM99 Xiaomi 11T 8_128
    (iv) Yes Postpaid FT5G RM99 Xiaomi 11T 8_256
    (v) Yes Postpaid FT5G RM99 Xiaomi 11T Pro 8_256
    (vi) Yes Postpaid FT5G RM99 Xiaomi 11T Pro 12_256
    (vii) Yes Postpaid FT5G RM99 Realme GT Master 5G 12_256
    (viii) Yes Postpaid FT5G RM99 Vivo Y76 5G 8_128
    (ix) Yes Postpaid FT5G RM99 Vivo V23e 5G 8_128
    (x) Yes Postpaid FT5G RM99 Nokia X20 5G 8_128
    (xi) Yes Postpaid FT5G RM99 Oppo A74 5G 6_128
    (xii) Yes Postpaid FT5G RM99 Oppo Reno 6Z 5G 8_128
    (xiii) Yes Postpaid FT5G RM99 Oppo Reno 6 5G 8_128

  7. Are there any limitations in the number of people I can refer under the Yes Kasi Up Refer & Earn Programme?
    No, there are no limitations. You can earn as much cash as you can by referring as many people as you can.
  8. Can I transfer or assign my Referral Code to any other person(s)?
    No, you cannot transfer or assign your Referral Code to any other person.
  9. When can I redeem the Cash Reward?
    You can redeem the Cash Reward once it is reflected in your wallet. Please note that you may:
    (a) Apply for only one (1) cash withdrawal; and
    (b) A minimum of RM50 to a maximum sum of RM5,000.00 only per day.
    In addition, you may perform cash-outs not exceeding RM20, 000.00 per month.
  10. Will I be able to redeem the Cash Reward in the In Wallet once my Service account is terminated?
    No, you will not be able to redeem the Cash Reward in the In Wallet once your Service account is terminated. Any unredeemed Cash Reward in the In Wallet will be surrendered to the Registrar of Unclaimed Money under the Accountant-General’s Department.
  11. What can I do with the Cash Reward in my In Wallet?
    You can:
    (a) Cash out
    (b) Pay your bill
    (c) Purchase Prepaid Reloads
    (d) Purchase any Data Add-Ons, except of Data Roaming Add-Ons
  12. How do I cash out the Cash Rewards that I have earned?
    1. Download the MyYes app and log on;
    2. Click on the Yes Kasi Up Refer & Earn banner;
    3. Click on the tab “Redeem”;
    4. Choose the Cash Out Option;
    5. Key in your bank details, personal details and the amount you intend to cash out;
    6. Click on the button “Request TAC”;
    7. Key in the 6-digit TAC number sent by way of SMS to your registered phone number; and
    8. Click on the tab “submit”.
  13. How can I use the Cash Rewards to perform Bill payments?
    1. Download the MyYes app and log on;
    2. Click on the Yes Kasi Up Refer & Earn banner;
    3. Click on the tab “Redeem”;
    4. Click on the tab “Choose Bill Payment”;
    5. Click on the tab “Pay Outstanding Amount”;
    6. Click on the tab “Payment Type My Rewards”; and
    7. Click on the tab “Pay Now”.
  14. How can I use the Cash Reward to purchase Prepaid Reloads?
    1. Download the MyYes app and log on;
    2. Click on the Yes Kasi Up Refer & Earn banner;
    3. Click on the tab “Redeem”;
    4. Click on the tab “Reload Option”;
    5. Click on the tab “Type of Reload Amount”;
    6. Click on the tab “Payment Type My Rewards”; and
    7. Click on the tab “Pay Now”.
  15. How can I use the Cash Reward to purchase Data Add-Ons?
    1. Download the MyYes app and log on;
    2. Click on the Yes Kasi Up Refer & Earn banner;
    3. Click on the tab “Redeem”;
    4. Click on the tab “Buy Add-Ons”;
    5. Click on the tab “Type of Add-On”;
    6. Click on the tab “Payment Type My Rewards”; and
    7. Click on the tab “Pay Now”.
  16. Can I use the Cash Reward in the In Wallet towards Bill payment, to purchase Prepaid Reloads and/or purchase Data Add-Ons if my Service account is barred or suspended?
    You may still use the Cash Reward in the In Wallet towards Bill payments, to purchase Prepaid Reloads or to purchase Data Add-Ons even though your Service account is barred or suspended. You cannot perform cash out of the Cash Reward if your Service account is barred or suspended.
  17. Is there any expiry date on the Cash Rewards in the In Wallet?
    No, there is no expiry date on the Cash Reward in the In Wallet.
  18. How long does it take for the Cash Reward cash out payment to be deposited into my bank account?
    It depends on the GIRO policy of each bank. Please check with your respective banks should you require any clarification.

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